24B – Turn Signal Malfunction – 2022 Jeep Cherokee

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-239
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) (Stellantis) MAR 28, 2024 NHTSA Recall No. : 24V-239 Manufacturer Recall No. : 24B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) (Stellantis) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403 Population :
Number of potentially involved : 12,221 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2022-2022 Jeep Cherokee Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2022 MY Jeep Cherokee vehicles may have been built with a steering column control module (“SCCM”) detent spring that may prevent the turn signal lever from latching or staying latched for right hand turns.
The suspect period began on February 21, 2022, when vehicles may have been produced with suspect detent springs, through June 6, 2022, when suspect detent springs were no longer used in vehicle production. The vehicle population was determined using supplier and vehicle production records.
Similar vehicles not included in this recall were built before or after the suspect period.
Production Dates : FEB 21, 2022 – JUN 06, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance :
Description of the Noncompliance : wheel rotation and capable of cancellation by a manually operated control.” Suspect vehicles may have a turn signal lever assembly that self-cancels without steering wheel rotation or manual input. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Part 573 Safety Recall Report 24V-239 Page 2 Description of the Safety Risk : A turn signal unit that inadvertently self-cancels may result in surrounding
drivers not receiving indication of the intent to change vehicle direction, which can cause a vehicle crash without prior warning.
Description of the Cause : NR Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Steering Column Control Module Component Description : Steering Column Control Module Component Part Number : 68455810AA Supplier Identification : Component Manufacturer
Name : BCS Automotive Interface Solutions Address : ul. Kolejowa 1
01-217 Warsaw Foreign States
Country : Poland Chronology :
• On July 20, 2022, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to turn signal levers that may not latch or stay latched for right hand turns on some 2022 MY Jeep Cherokee vehicles. • From September 2022, through February 2024, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequence. • From May 2022, through November 2022, warranty parts returns were studied for root cause. • From November 2022, through February 2023, FCA US TSRC held several internal reviews with FCA US Supplier Operations, and FCA US Engineering regarding whether the behavior is regulated by FMVSS No. 108. • From March 2023, through October 2023, FCA US TSRC, FCA US Supplier Operations, and FCA US Engineering met regularly with Tier 1 and Tier 2 suppliers to review their manufacturing processes, parts control The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-239
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
procedures, and shipping records to understand the scope of the issue. • From October 2023, through February 2024, FCA US Engineering enhanced field assessment criteria. • On March 6, 2024, FCA US TSRC organization recognized a vehicle turn signal lever assembly issue existed on certain vehicles related to the turn signal lever not latching or staying latched for right hand turns, potentially resulting in a noncompliance with FMVSS No. 108. • On March 21, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
inspect and, if necessary, replace the steering column control module. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
The remedy component is a SCCM with a conforming detent spring. NR Recall Schedule :
Description of Recall Schedule : **03/28/2024: FCA US will notify dealers and begin notifying owners on
or about 05/17/2024.
Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024
* NR – Not Reported

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03/29/2024
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New Safety Recall Advanced Communication – 24B
FCA US LLC (FCA US) has announced a safety recall on certain 2022 Model Year (KL) Jeep® Cherokee vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering column control module (SCCM) detent spring that may prevent the turn signal lever from latching or staying latched for right hand turns. Suspect vehicles may have a turn signal lever assembly that self-cancels without steering wheel rotation or manual input. A turn signal unit that inadvertently self-cancels may result in surrounding drivers not receiving indication of the intent to change vehicle direction, which can cause a vehicle crash without prior warning.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.1.1 which requires that “The turn signal operating unit [ …] must be self-canceling by steering wheel rotation and capable of cancellation by a manually operated control.”
SERVICE ACTION
FCA US will conduct a voluntary safety recall to inspect and, if necessary, replace the steering column control module. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 2nd Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC

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04/04/2024
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New Safety Recall Advanced Communication – 24B
FCA US LLC (FCA US) has announced a safety recall on certain 2022 Model Year (KL) Jeep® Cherokee vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering column control module (SCCM) detent spring that may prevent the turn signal lever from latching or staying latched for right hand turns. Suspect vehicles may have a turn signal lever assembly that self-cancels without steering wheel rotation or manual input. A turn signal unit that inadvertently self-cancels may result in surrounding drivers not receiving indication of the intent to change vehicle direction, which can cause a vehicle crash without prior warning.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.1.1 which requires that “The turn signal operating unit [ …] must be self-canceling by steering wheel rotation and capable of cancellation by a manually operated control.”
SERVICE ACTION
FCA US will conduct a voluntary safety recall to inspect and, if necessary, replace the steering column control module. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 2nd Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
Customer Services Field Operations
FCA US LLC

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