NUMBER: 18-017-16
GROUP: Vehicle Performance
DATE: February 17, 2016
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 18-021-15 REV. F, DATED DECEMBER 02, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL IMPROVEMENT TO DTC LIST, NEW RRT NUMBER AND LABOR OP.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) **16-020**. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: 3.0L Powertrain Diagnostic And System Enhancements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set.
MODELS:
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.
NOTE: This bulletin applies to vehicles equipped with a 3.0L Diesel Engine (Sales Code EXF).
SYMPTOM/CONDITION:
A small number of customers may experience an intermittent engine shudder, bucking under hard acceleration, or vibration.
In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set:
- **P1296-00 – EGR Slow Response – Increasing Flow.**
- P249C-00 – Excessive Time To Enter Closed Loop Reductant Injection Timing Control.
- P20C2-00 – Reductant Heater 3 Control Circuit Performance.
- P24A4-00 – Particulate Filter Restriction – Soot Accumulation Too High.
- P24D1-00 – Particulate Matter Sensor Regeneration Incomplete.
- P1288-00 – NOX Sensor 1/2 Zero Offset Too High.
- P1289-00 – NOx Sensor 1/2 Zero Offset Too Low.
- P2463-00 – Diesel Particulate Filter – Soot Accumulation.
- U0422-00 – Implausible Data Received From Body Control Module.
- U3017-00 – Control Module Timer/Clock Performance.
- P26AB-00 – Engine Coolant Bypass Valve Stuck.
- P24AF-00 – Particulate Matter Sensor Circuit Performance.
- P2196-00 – O2 Sensor 1/1 Stuck Rich.
- P1E0C-00 – Empty Fuel Tank.
- P2237-00 – O2 Sensor 1/1 Pump Cell Current Circuit Open.
- P1297-00 – EGR Slow Response – Decreasing Flow.
- P0420-00 – Catalyst Efficiency (Bank 1).
- P204F-00 – Reductant System Performance.
- P20E9-00 – Reductant Pressure Too High.
- P2002-00 – Diesel Particulate Filter Efficiency Below Threshold.
- P2299-00 – Brake Pedal Position / Accelerator Pedal Position Incompatible.
- P241D-00 – SCR Inducement – Forced Engine Shutdown.
- P016A-00 – Excessive Time To Enter Closed Loop Air/Fuel Ratio Control.
- P2459-00 – Diesel Particulate Filter Regeneration Frequency.
- P0133-00 – O2 Sensor 1/1 Slow Response.
- P2084-00 – Exhaust Gas Temperature Sensor Circuit Performance – (1/2).
- P0171-00 – Fuel System 1/1 Lean.
- P0426-00 – Catalyst Temperature Sensor Circuit Performance (1/1).
- P0045-00 – Turbocharger Boost Control Circuit/Open.
- P0087-00 – Fuel Rail Pressure Too Low.
- P009A-00 – Intake Air Temperature/Ambient Air Temperature Correlation.
- P0128-00 – Thermostat Rationality.
- P0234-00 – Turbocharger Overboost Condition.
- P05F8-00 – Reductant Heater Control Module Performance.
- P050E-00 – Cold Start Engine Exhaust Temperature Too Low.
- P200A-00 – Intake Manifold Runner Performance – (Bank 1).
- P200B-00 – Intake Manifold Runner Performance – (Bank 2).
- P202E-00 – Reductant Injection Valve Circuit Performance.
- P2080-00 – Exhaust Gas Temperature Sensor Circuit Performance.
- P20BA-00 – Reductant Heater 1 Control Circuit Performance.
- P20BE-00 – Reductant Pressure Line Heater Control Circuit Performance.
- P225C-00 – NOX Sensor 1/1 Performance – Signal Stuck High.
- P225D-00 – NOX Sensor 1/1 Performance – Signal Stuck Low.
- P2453-00 – Diesel Particulate Filter Differential Pressure Sensor Circuit Performance.
- P24C2-00 – Exhaust Gas Temperature Measurement System – Multiple Sensor Correlation (Bank 1).
- P24F2-00 – EGR Temperature/Charge Air Cooler Temperature Correlation.
- P2564-00 – Turbocharger Position Sensor Circuit Low.
- P2565-00 – Turbocharger Position Sensor Circuit High.
- U029D-00 – Lost Communication With NOX Sensor Module “A”.
- U029E-00 – Lost Communication With NOX Sensor Module “B”.
Upon further investigation a technician may find the following Diagnostic Trouble Code (DTC) set in the TCM memory:
- U1424-00 – Implausible Engine Torque Signal Received.
The following enhancements are also included in this software update:
- Enhancements to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw.
- Powertrain system improvements to enable EGR cleaning routine.
- DTC P0171-00 System Too Lean (Bank 1) has now changed to P026C-00 Fuel Injection Quantity Lower Than Expected.
- DTC P0172-00 System Too Rich (Bank 1) has now changed to P026D-00 Fuel Injection Quantity Higher Than Expected.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all vehicle systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition or if a technician finds any of the DTCs listed above, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Description | Part No. |
|---|---|---|
| 1 (AR) | Sensor, Oxygen | 68171190AA  |
| 1 (AR) | Sensor (1/2), Exhaust Gas Temperature (EGT) | 68231738AA |
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the PCM which will require replacement. It is highly recommended to have a new generic PCM unit available at the workshop before starting the Repair Procedure.
- Using wiTECH, check for any codes setting in the PCM and record them on the repair order. If necessary, perform a vehicle scan report and save it for your records.
- Check for updated PCM software. Is updated software available?
- Yes>>> Proceed to Step #3.
- No>>> Proceed to Step #7.
- Reprogram the PCM with the latest available software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the “HELP” tab on the upper portion of the wiTECH window, then “HELP CONTENTS.” This will open the Welcome to wiTECH Help screen where help topics can be selected.
- Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.
- Under the PCM “System Tests” perform the “SCR DEF Tank Fluid Level Reset” procedure.
- Turn the ignition off for 35 seconds to complete the flash.
- With the ignition key off, test for voltage on fuse F62 (10 amp red) located in the under hood Power Distribution Center (PDC) using a volt meter connected to ground. Was 12 volts measured at the fuse with the ignition off?
- Yes>>>Further diagnosis and repair is required. Refer to all applicable published TSBs or service information in DealerCONNECT/TechCONNECT regarding ignition off battery draw. Proceed to Step #8.
- No>>> Proceed to Step #8.
- Was the vehicle built on or before September 08, 2014?
- Yes>>> Proceed to Step #9.
- No>>> The bulletin is now complete. No further action is required. Use Labor Op 18-19-04-CT to close out the RRT portion of this service action.
- Refer back to the codes recorded in Step #1. Were DTCs, P0171-00 – Fuel System 1/1 Lean and/or P0133-00 – O2 Sensor 1/1 Slow Response found setting in the PCM memory?
- Yes>>> Proceed to Step #10.
- No>>> The bulletin is now complete. No further action is required. Use Labor Op 18-19-04-DX for the TSB portion of this service action.
- Visually inspect all Air Induction and Charge Air Cooler (CAC) connections for proper installation and torque. Repair as necessary and proceed to Step #11.
NOTE: Care must be taken not to drop or strike the new O2 sensor during installation. If dropped, the sensor must be discarded and another sensor installed.
- Replace the O2 sensor. Refer to detailed repair procedures available inDealerCONNECT> TechCONNECT> Service Info Section 14 – Fuel System> Fuel Injection, Diesel> Sensor, Oxygen> Removal/Installation. Proceed to Step #12.
- Remove the EGT Sensor 1/2 located in the inlet of the Diesel Particulate Filter(DPF)/Diesel Oxidation Catalyst (DOC) assembly. Refer to detailed removal procedures available in DealerCONNECT> TechCONNECT> Service Info Section 11 Exhaust System> Sensor, Exhaust Temperature> Removal> Exhaust Gas Temperature Sensor 1/2.
- Inspect the sensor body and probe for any signs of damage or excessive soot. See (Fig. 1).
Fig. 1 EGT Sensor Bank 1 Sensor 1
1 – Excessive soot blocking sensor ports
- Was excessive soot found on the sensor?
- Yes>>> Proceed to Step #15.
- No>>> Proceed to Step #16.
- Using shop air set to a maximum of 80 psi, clean all excessive soot from the sensor probe.
- Using a suitable multi-meter with appropriate test probes, test the resistance between the sensor connector terminals 1 and 2. With the sensor at room temperature, 65-75 °F (18-25 °C), the resistance should measure between 200 and 240 ohms.
- Is the temperature sensor resistance within specifications?
- Yes>>> Install the original EGT sensor 1/2. Refer to detailed installation procedures available in DealerCONNECT> TechCONNECT> Service Info Section 11 – Exhaust System> Sensor, Exhaust Temperature> Installation> Exhaust Gas Temperature Sensor 1/2.
- No>>> Install a new EGT sensor 1/2. Refer to detailed installation procedures available in DealerCONNECT> TechCONNECT> Service Info Section 11 – Exhaust System> Sensor, Exhaust Temperature> Installation> Exhaust Gas Temperature Sensor 1/2.
- Verify all engine systems are operating as designed. The bulletin is now complete.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 18-19-04-CT | Module, Powertrain Control (PCM) – RRT Inspect Software Level Only, (includes fuse voltage check). (2 – Skilled) | 10 – Diesel | 0.2 Hrs. |
| **18-19-04-EG | Module, Powertrain Control (PCM) – TSB Reprogram Only, (Includes fuse voltage check). (2 – Skilled) | 10 – Diesel | 0.4 Hrs.** |
RELATED LABOR OPERATIONS:
NOTE: This Labor Operation can only be used on vehicles built on or before September 08, 2014.
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 18-19-04-50 | Replace O2 sensor, and clean or replace EGT sensor, (includes fuse voltage check) (2 – Skilled) | 10 – Diesel | 0.7 Hrs |
NOTE: The expected completion time for the flash download portion of this procedure is approximately 11 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code CC, for all other use failure code RF.
- If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used.
- If an available flash is completed while addressing a different customer concern, failure code RF is to be used.
| CC | Customer Concern |
| RF | Routine Flash |
NUMBER: 18-017-16
GROUP: Vehicle Performance
DATE: February 17, 2016
https://www.nhtsa.gov/recalls?nhtsaId=10144842
https://static.nhtsa.gov/odi/tsbs/2016/SB-10074912-5290.pdf
NUMBER: 18-021-15
GROUP: Vehicle Performance
DATE: March 14, 2015
https://www.nhtsa.gov/recalls?nhtsaId=10144842
https://static.nhtsa.gov/odi/tsbs/2015/MC-10144842-9999.pdf
Flash Availability – J2534/Pass Thru Device
Vehicle to Diagnostic Tool Reference Chart
Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
https://www.mopartsp.com/support
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Autel MaxiCOM MK908P 2022 Scanner, Upgraded of MaxiSys MS908S Pro/ Elite Diagnostic Scan Tool, J2534 ECU Programming/ Online Coding, 36+ Services, Bi-Directional Control, Full System Diagnostics
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- 【Comprehensive Features】 Besides Coding and ECU programming functions, the scan tool supports reprogramm keys, Bi-directional control, ative test, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Save the money cost in buying an additional expensive adapter. The OBDII scanner allows you to scan for a wide range of problems on cars from over 80 manufacturers.
Bestseller No. 8
Autel Maxisys Elite Scan Tool (2022 Elite Upgraded of MK908P) J2534 ECU Programming, Bi-Directional Scanner, 36+ Special Functions, 2-Year Free Update
- 🚩🚩【2 Years Free Update, Worth $1295】Autel MaxiSys Elite 2-year free update version, with the same functions and updated hardware from Autel MS908S Pro/MK908P/Maxisys elite II, making itself the most cost-effective high-end diagnostic scanner in Autel product line. (Maxisys elite II+2nd year update fees=$2699+$1295).
- 🚩🚩【36+ Special Functions & Full-System Diagnosis】The 36+ special functions can help you cope with variety of DTCs as easy as ABC. Here is a list of commonly used special functions, maybe you can find something you’ve been looking for: Oil Light Reset, Steering Angle Reset, Injector Coding, ABS Bleeding, TPMS Reset, EPB Reset, Suspension Reset, etc. As for the full-system diagnostic, the Elite allows you to root out the problems hidden in the onboard systems such as PCM, ECM, EPS, PDM, BCM,etc.
- 🚩🚩【TOP ECU Programming & Coding】To bring out your potential and maximize the profit, the MaxiSys Elite has featured two essential functions-ECU Coding & Programming which empowers you to program the blank ECUs, match the components, reflash the second-hand ECUs, flash the hidden functions. And also, you can pass thru the gateway to access online data, because the Elite is compatible with J2534 interface. 👉
NOTE: ONLY SUPPORTED IN U.S. MARKET. - 🚩🚩【Online Functions & Active Test】The MaxiSys Elite also provides you with some high-end functions which helps you to pass-thru the gateway to access online vehicle repair data for instance the online coding for VW, Audi, Porsche, Benz, BMW and the online configuration for Renault and so on. To help you to build a bridge to mutual communicate with the onboard systems, the active test can send the orders to ECUs and control the onboard modules such as PDM, SMF, RSM, TCU, etc.
- 🚩🚩【Elite-Live Up to Its Name】 As the 2021 newest version, the MaxiSys Elite is more economical than Autel Scanner Ultra/MS909/MS919 which costs you 2000 bucks more. The flagship-product- MaxiSys Elite has equipped with a set of solid hardware such as Quad-core Processor- NVIDIA Tegra 4, 2GB RAM & 64GB ROM, 9.7” Retina display with 2048X1536 resolution, Android 4.4.4 OS, 15400mAH battery, etc. We have prepared almost everything just to smooth a path for your vehicle diagnostic process.
Bestseller No. 9
VXDIAG VCX Nano Compatible for Ford/Mazda 2 in 1 Diagnostic and Programming Tool
- VXDIAG VCX 2 in 1 works for both Ford and Mazda, support Ford and Mazda Diagnose and Programming.(Please download the latest vxmanager from vxdiag official website. Use new vxmanager to update firmware and driver and then update your device authorization.)
- Worth to own: Support J2534 protocol, this device actually works faster than Obdlink MX and ELM327 devices with Forscan, it can also works with FJDS license for programming. This is a great alternative to buying an expensive VCM2 for programming modules
- Support vehicle till 2019 year（Not works for FORD F150,F250,F350,F450,F550,F650,F750 before 2010）,Support Multi-Languages
- VXDIAG VCX NANO is an OEM diagnostic interface for the vehicles of Ford and Mazda. It can be compatible with OEM software of Ford IDS and Mazda IDS
- Full Technical Support Online: Firmware support update online. For software installation, you can feel free to contact us via amazon message, our engineer will provide online support by teamviewer or video
Bestseller No. 10
VXDIAG VCX Nano Diagnose and Programming Tool Compatible for Toyota and Lexus SAE J2534 WiFi Version
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
Last update on 2022-06-23 / Affiliate links / Images from Amazon Product Advertising API
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