NUMBER: 08-027-15 REV. B
GROUP: Electrical
DATE: July 23, 2015
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-027-15 REV. A, DATED MAY 23, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL SYMPTOM/CONDITIONS AND NEW SOFTWARE VERSION.
SUBJECT:
RA2 Radio Software Enhancements
OVERVIEW:
This bulletin involves updating the radio’s software or replacing the radio if required.
MODELS:
| 2015 | (UF) | Chrysler 200 |
NOTE: This bulletin applies to vehicles equipped with UConnect 5.0 AM/FM/BT (sales code RA2).
SYMPTOM/CONDITION:
A customer may notice one or more of the following:
- **Radio may reset if muted after vehicle is started.**
- Radio display screen intermittently may go blank.
- Radio display screen may be locked.
- Intermittently the audio will be inoperative.
- Backup display may not turn off.
This updated software will also include the following enhancements:
- **Improvements for USB connections on certain cell phones.**
- Voice Recognition (VR) improved accuracy.
- Adjusting phone volume after the ignition is turned off.
- Improvements to the climate control screen.
- Improvements for deleting paired devices/phones.
- Display screen improvements for incoming calls, on certain cell phones.
- Always gray out Short Message Service (SMS) text soft key on non-supporting devices.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available to verify if DTCs are set. If Audio DTCs are present, record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
PARTS REQUIRED:
NOTE: All radios should be ordered from the exchange center.
NOTE: Software updates are now available for download to USB on the Uconnect website.
REPAIR PROCEDURE:
- Start the vehicle and turn on the radio.
- Is the radio’s display screen locked on the brand logo?
- Yes >>> Replace the radio, proceed to Step #3.
- No >>> Update the radios software, proceed to Step #6.
- Remove the radio, per Techconnect 08 – Electrical/8A – Audio/Video/Entertainment/Connectivity/RADIO/Removal.
NOTE: Before installing the radio make sure to write down the new radio serial number, which is needed to obtain the Anti-Theft code. Refer to service bulletin 08-011-12 for more details.
- Install the new radio, per Techconnect, 08 – Electrical/8A -Audio/Video/Entertainment/Connectivity/RADIO/Installation.
- This bulletin has been completed.
- Has the USB flash drive been created?
- Yes >>> Proceed to Step #8.
- No >>> Proceed to Step #7.
- Go to DealerCONNECT>Service>UCONNECT Information & Utilities> Uconnect Dealer software downloads to download the files. Follow the instructions on the web site to create the USB flash drive.
NOTE: A blank USB flash drive
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NOTE: If the dealer cannot download the software, make sure you have proper security access. If not have the Service Manager or Shop Foreman download the software update.
- Turn the ignition on and check if the vehicle is still in ship mode. This will be displayed in the Electronic Vehicle Information Center (EVIC).
- The vehicle must be in Customer Mode to update the radio. Is the vehicle in Ship Mode?
- Yes >>> Proceed to Step #10.
- No >>> Proceed to Step #11.
- Use the scan tool (wiTech) to put the vehicle into customer mode.
- With the ignition on and radio powered up, insert the USB flash drive with new software into USB hub.
- The next screen display will have the old and new software levels. The radio will be updated to 07.03.05.
- Is the radio software level at or higher then the update to level?
- Yes >>> The bulletin is completed.
- No >>> Proceed to Step #14.
- Press the soft key “Yes” to start the update.
- The update may take 20 minutes, no other actions will be needed.
NOTE: If the software update process is interrupted/aborted, the process should be restarted.
NOTE: Do not cycle the ignition or touch the radio during the update process.
NOTE: Please note during this process the screen will go blank 2 times. Once in the beginning and once at the end of the re-flash process.
- After the update is done downloading, the screen will display “Update successful”please remove USB flash drive.
- Do not turn off the ignition, the update is not completed. Wait until the normal radio display screen is appears, this will take about 40 seconds.
NOTE: Use the wiTech to put the vehicle back into Ship Mode if needed.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 08-60-02-E5 | Module, Radio – Verify and Replace, (1 – Semi-Skilled) | 6 – Electrical and Body Systems | 0.3 Hrs |
| **18-60-02-GF** | Radio, Check Software Level and Perform Software Update (0 – Introduction) | 6 – Electrical and Body Systems | 0.3 Hrs. |
| **18-60-02-GG** | Radio, Software – Create USB Jump Drive From CD or U connect Website (One Time Only) (0 – Introduction) | 6 – Electrical and Body Systems | 0.2 Hrs |
NOTE: The “One Time Only” LOP is used one time per dealer when downloading the software onto a USB flash drive.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code CC, for all other use failure code RF.
- If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, than failure code CC is to be used.
- If an available flash is completed while addressing a different customer concern, failure code RF is to be used.
| CC | Customer Concern |
| RF | Routine Flash |
NUMBER: 08-027-15 REV. B
GROUP: Electrical
DATE: July 23, 2015
https://www.nhtsa.gov/recalls?nhtsaId=10058708
https://static.nhtsa.gov/odi/tsbs/2015/SB-10058708-4090.pdf
NUMBER: 08-027-15
GROUP: Electrical
DATE: March 24, 2015
https://www.nhtsa.gov/recalls?nhtsaId=10144853
https://static.nhtsa.gov/odi/tsbs/2015/MC-10144853-9999.pdf
Reprogramming
Chrysler J2534 Application Overview
Flash Availability - J2534/Pass Thru Device
Vehicle to Diagnostic Tool Reference Chart
Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
https://www.mopartsp.com/support
www.techauthority.com
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- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
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- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
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- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
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- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
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- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
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- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
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- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
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