NUMBER: 21-046-15
GROUP: Transmission and Transfer Case
DATE: July 16, 2015
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-075. ALL APPLICABLE UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Low Transmission Fluid Level
OVERVIEW:
This bulletin involves inspecting and adjusting the transmission fluid to the correct level.
MODELS:
Grand Caravan
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA
NOTE: This bulletin applies to vehicles built on or after June 19, 2015 (MDH 0619XX) and on or before June 21, 2015 (MDH 0621XX) equipped with a 6 speed 62TE Automatic Transmission (sales code DG2).
SYMPTOM/CONDITION:
A customer may describe harsh transmission shifting under heavy acceleration in hot or cold ambient temperatures.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify no DTCs are set. If DTCs are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition listed above, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Part No. | Description |
|---|---|---|
| 1 Quart | 05013457AA
Chrysler (68218057AC) Genuine Mopar Fluid ATF+4 Automatic Transmission Fluid - 1 Quart, 32 Ounces
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API | Fluid, Automatic Transmission (ATF+4) or Equivalent |
REPAIR PROCEDURE:
- Check the automatic transmission fluid level for being under-filled. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 12 – Transmission and Transfer Case > Automatic – 62TE > FLUID > Standard Procedure > FLUID LEVEL AND CONDITION CHECK.
- Is the transmission fluid level low?
- Yes >>> Adjust the transmission fluid to the correct level.
- No >>> This bulletin has been completed, use LOP 95-90-00-90.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 21-00-10-92 | 62TE Automatic Transmission Fluid Check And Fill Handling Fee | 2 – Automatic Transmission | $5.00 |
FAILURE CODE:
| ZZ | Service Action |
- Prevents overheating, reducing elevated operating temperatures up to 40 degrees Farenheit - Optimizes total transmission performance
- Eliminates transmission fluid foaming and oxidation and reduces wear throughout the transmission
- Eliminates clutch chatter and torque converter shudder; Softens and modifies harsh shifts making them quicker in duration
- Extends fluid life / Raises the thermal and oxidative stability of the fluid
- Only protectant that increases the fluid’s ability to transfer heat / Protects new seals and permanently restores older seals to a like-new condition, without adverse side effects
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
- Helps fluid systems work smoother and last longer.
- Safe in most types of automatic transmission fluid, hydraulics, or power steering fluid systems. Safe for conventional and synthetic fluids.
- Dissolves and liquefies harmful gum and varnish buildup in fluid
- Cleans and lubricates valve bodies, shift actuators and solenoids. Helps to control moisture in fluid.
- Will not swell seals or harm gaskets, O-rings, or clutch material
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
- Rebuilds And Restores Metal Parts And Protects Them From Future Wear.
- Anti Friction Modifier. Eliminates Surfaces Defects & Protects From Extreme Heat
- Stops Transmission Shudder, Reduces Noise & Vibration. Ultimate Stop Slipping Additive
- Increases Performance Reliability And Prolongs Service Life Of Control Gears
- Universal for Automatic, CVT, Tiptronic, Manumatic, Semi-Automatic Transmission
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
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