NUMBER: 09-004-17
GROUP: 09 – Engine
DATE: June 17, 2017
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 09-006-15 REV. A, DATED NOVEMBER 13, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** INCLUDES UPDATED LABOR TIMES AND ADDING RELATED LOP.
SUBJECT:
Intermittent Engine Shudder While Driving
OVERVIEW:
This bulletin involves replacing the engine cylinder heads.
MODELS:
NOTE: This bulletin applies to vehicles equipped with the 3.0L V6 Turbo Diesel (Sales Code EXF).
SYMPTOM/CONDITION:
A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
DISCUSSION:
Valve stem seals on replacement head are designed to prevent excessive carbon build up from light load drive cycles.
Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions:
- Steady speeds between 50 and 70 mph (80 and 113 kph).
- Engine speed between 1,600 – 2,000 RPM.
- Present during engine warm up to operating temperature after a cold soak.
- Only present for a few seconds at a time and often during a 6-7 upshift.
- Light load acceleration or while driving up a slight grade.
- Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Part No. | Description |
|---|---|---|
| 1 | 68292424AA | Cylinder Head, Right |
| 1 | 68292425AA | Cylinder Head, Left |
| 1 (AR) | 68147398AA
Mopar 68147398AA GASKET KI CYLINDER HEAD
| Gasket, Cylinder Head Right (No Hole) |
| 1 (AR) | 68147397AA
Mopar 68147397AA GASKET KI CYLINDER HEAD
| Gasket, Cylinder Head Right (1 Hole) |
| 1 (AR) | 68147399AA
Mopar 68147399AA GASKET KI CYLINDER HEAD
| Gasket, Cylinder Head Right (2 Hole) |
| 1 (AR) | 68147401AA No products found. | Gasket, Cylinder Head Left (no hole) |
| 1 (AR) | 68147402AA
Mopar 68147402AA GASKET KI CYLINDER HEAD
| Gasket, Cylinder Head Left (1 hole) |
| 1 (AR) | 68147403AA
Mopar 68147403AA GASKET KI CYLINDER HEAD
| Gasket, Cylinder Head Left (2 Hole) |
| 2 | 68147492AA | Bolt, Camshaft |
| 1 | 68229385AA | Line Kit, High Pressure Fuel |
| 2 | 68148177AA
Genuine Chrysler 68148177AA Exhaust Manifold Gasket
| Gasket, Exhaust Manifold |
| 1 | 68148135AA
Mopar 68148135AA GASKET INTAKE MANIFOLD
| Gasket, Intake Manifold |
| 16 | 68211172AA | Bolts, Cylinder Head Retaining |
| 6 | 05072722AA
Mopar 05072722AA WASHER FUEL INJECTOR
| Seal, Fuel Injector |
| 6 | 68148333AA
Mopar 68148333AA ORING FUEL INJECTOR
| O-Ring, Fuel Injector |
| 2 | 68148176AA | Gasket, Exhaust Manifold to Turbo |
| 1 | 68211320AA | Gasket, EGR Pipe |
| 1 | 68211317AA
Genuine Chrysler 68211317AA Fuel Injection Gasket
| Gasket, EGR Pipe |
REPAIR PROCEDURE:
- Using the operating parameters listed in the above discussion, test drive the vehicle to try and reproduce the condition. Was the shudder condition experienced on the test drive or does the customer’s description of the concern match the operating parameters listed above?
- Yes>>> Proceed to Step 2.
- No>>> This service bulletin does not apply. Further diagnosis is required.
- Replace both cylinder heads. Follow the detailed service procedures available in DealerCONNECT/TechCONNECT Service Information Section 9 – Engine, 3.0L> Cylinder Head> Removal/Installation.
- Verify the PCM is programmed with the latest available software. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the PCM software.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 09-35-03-9A | Road Test – Verify Engine shudder While Driving (3 – Highly Skilled) | 1- Engine Repair and Performance | 0.3 Hrs. |
| **09-35-03-9D | Head, Cylinder Assembly – Replace Both Sides (DS Only) (3 – Highly Skilled) | 1- Engine Repair and Performance | 17.2 Hrs. |
| 09-35-03-9E | Head, Cylinder Assembly – Replace Both Sides (WK Only) (3 – Highly Skilled) | 1- Engine Repair and Performance | 17.4 Hrs.** |
RELATED – OPTIONAL EQUIPMENT:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| **09-35-03-6B | 4X4 / AWD equipped – 3.0 diesel equipped (DS Only) (3 – Highly Skilled) | 1- Engine Repair and Performance | 2.4 Hrs. |
| 09-35-03-6B | 4X4 / AWD equipped – 3.0 diesel equipped (WK Only)
(3 – Highly Skilled) | 1- Engine Repair and Performance | 0.1 Hrs. |
| 09-35-03-6C | skid plate equipped – 3.0 diesel equipped (3 – Highly Skilled) | 1- Engine Repair and Performance | 0.3 Hrs.** |
FAILURE CODE:
| ZZ | Service Action |
09-004-17
09-006-15 REV. A
Reprogramming
Chrysler J2534 Application Overview
Flash Availability - J2534/Pass Thru Device
Vehicle to Diagnostic Tool Reference Chart
Chrysler
Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
https://www.mopartsp.com/support
www.techauthority.com
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