Vehicle Restriction Program – Cummins Enhanced Customer Satisfaction (ECS)

Cummins

WARRANTY BULLETIN NO: D-17-XX DATE: March 20, 2017   PURPOSE: To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles.   TIMING: Effective March … Read more

Shop Certification Program Guidelines – Mopar

Mopar

WARRANTY BULLETIN NO: D-17-12 DATE: March 31, 2017   PURPOSE: Mopar is updating the Shop Certification Program eligibility requirements to remain in alignment with the Customer First Award For Excellence (CFAFE) FFV requirements. Dealers that qualify for the Shop Certification Program will continue to receive a TASC allowance of 25%. The Shop Certification Program is … Read more