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May 31, 2019 NHTSA CAMPAIGN NUMBER: 19V407000
ORC May Malfunction and Disable Safety Functions
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V407
Manufacturer Chrysler (FCA US LLC)
Components AIR BAGS, SEAT BELTS
Potential Number of Units Affected 295,981
Summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle’s air bags and seat belt pretensioners.
Remedy
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s numbers for this recall are V61 and V71.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Revised January 2020
Dealer Service Instructions for:
Safety Recall V61 / NHTSA 19V-407 Occupant Restraint Controller
NOTE: The ABS Initialization routine MUST be performed after programming the ORC module. Read and follow the Service Procedure steps.
Remedy Available
| 2019 | (DT) | RAM 1500 Pickup |
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Occupant Restraint Controller (ORC) on about 153,750 of the above vehicles may contain software that has a potential vulnerability during power-down memory clean-up events which can corrupt flash memory. Once the vehicle is keyed-off, the ORC begins normal routines under its own power reserve. If the ORC powers down and interrupts a memory erase process, data corruption could occur. Memory cleanup does not occur every key-off, not all interruptions will cause corruption, reserve time will vary, and other factors make the occurrence highly variable. Corrupted ORC flash memory may result in internal fault codes, illuminated Airbag Warning Lamp, and disabled deployment of airbags and seatbelt pretensioners. Disabled airbag and seatbelt pretensioner deployment may increase the risk of injury to vehicle occupants in the event of a crash.
Repair
Inspect the ORC for the specific internal fault codes. If the specific Diagnostic Trouble Codes (DTC)s are present, replace the ORC. If the specific DTCs are not present, reprogram the ORC with updated software.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that ORC module replacement is required and the vehicle must be held overnight.
Parts Information
No vehicles are expected to require ORC module replacement. ORC module should not be ordered unless inspection of internal fault codes determines that ORC module replacement is required. Use StarParts to determine the proper ORC module for specific vehicle application only if module replacement is required.
NOTE: Within StarParts the part may be referenced as an “Airbag Control Module”.
Parts Return
No parts return required for this campaign.
Special Tools
The following special tools are required to perform this repair:
| ➢ NPN | wiTECH MicroPod II |
| ➢ NPN | Laptop Computer |
| ➢ NPN | wiTECH Software |
Service Procedure
A. Reprogram the ORC Module
NOTE: The wiTECH scan tool must be used to perform this recall. This procedure must be performed with the wiTECH MicroPod II at latest software release level. If the reprogramming flash for the ORC is aborted or interrupted, repeat the procedure. The ORC must be at the latest calibration level after completing this recall.
- Open the hood. Install a battery charger and verify that the charging rate provides 13.2 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Connect the wiTECH MicroPod II to the vehicle data link connector.
- Place the ignition in the “RUN” position.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, select the “View DTCs” tab.
- From the “DTCs” screen, inspect for the following fault codes DTCs:
These two together:
U1601-00 SW Version mismatch
B222D-00 ECU Unable to Configure/Configuration Not Learned-
or
These three together:
B2207-00 Occupant Restraint Controller Internal 1-
B2208-00 Occupant Restraint Controller Internal 2-
B222D-00 ECU Unable to Configure/Configuration Not Learned-
- Were any of the above fault codes DTCs present?
- NO, codes are not present, continue with the software flash Step 11.
- YES, codes are present. Replace ORC module then program the new module. Proceed as applicable to one of the following:
Section B. ORC Module Replacement with Floor Console, Page 6. Section C. ORC Module Replacement with Center Seat, Page 15.
- From the “ORC” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
- If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 12.
- If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 23.
- From the flash ECU agreement page, agree to terms by checking the box.
- Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
- Once the flash is complete, select the “View DTCs” tab.
- Select “Clear All DTCs” and then select “Close”.
- From the “Topology” screen, click on the “ABS” icon.
- From the “ABS” screen, select the “Misc Functions” tab.
- Perform the “ABS Initialization” routine and follow the screen prompts.
- Select “Clear All DTCs” and then select “Close”.
- Remove the battery charger from the vehicle and then close the hood.
- Place the vehicle ignition in the “OFF” position, unplug the wiTECH MicroPod II and open and close the driver’s door. Let all modules go to sleep (This should take approximately one minute).
- Reconnect wiTECH 2.0 and clear any DTCs which may have been set.
- Place the vehicle ignition in the “OFF” position and unplug the wiTECH MicroPod II.
- Return the vehicle to the customer or to vehicle inventory.
B. ORC Module Replacement with Floor Console
- Position the front seats fully forward.
- Remove the floor console rear closeouts on both sides of the console (Figure 1).
- Remove the rear bolts on both sides of the floor console (Figure 1).
- Position both front seats fully rearward.
NOTE: When disconnecting and isolating the negative battery cable for the 12-volt system, this will also power down the 48-volt battery system. No extra steps will be needed for a power down of the 48-volt system.
- Disconnect the Intelligent Battery Sensor (IBS) wire harness connector (Figure 2).
NOTE: Failure to disconnect the IBS wire harness connector can lead to damage of the IBS wire harness connector.
- Remove the ground terminal M8 nut then remove and isolate the negative battery cable eyelet from the IBS and negative battery terminal (Figure 2).
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the SRS before attempting ORC module service. Disconnect the IBS and negative battery cable assembly from the negative battery post, then wait two minutes for the system capacitor to discharge before disconnecting the ORC module. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
- Remove the Instrument Panel (IP) closeouts on both sides of the floor console (Figure 3).
- Remove the bolts from the floor console to IP on both sides of the floor console (Figure 3).
- Remove the side closeouts on both sides of the floor console (Figure 3).
- Remove the front bolts on both sides of the floor console (Figure 3).
- Lift the rear seat cushion to make removal of the floor console easier.
- Slide the floor console slightly back towards the rear of the vehicle to access the electrical connectors (Figure 4).
- Disconnect the electrical connectors (Figure 4).
- Release the wire harness retainer (Figure 4).
- Remove the floor console from vehicle.
- Disconnect the wire harness connectors from the ORC (Figure 5).
- Remove the three nuts that secure the ORC to the weld studs on the floor panel center tunnel (Figure 5).
- Carefully position the NEW ORC on the weld studs on the top of the floor panel center tunnel. When the ORC is correctly positioned, the bottom of the housing will fit flush with the top of the center floor and the orientation arrow on the label on top of the housing will be pointed forward in the vehicle (Figure 5).
- Install the three nuts that secure the ORC to the weld studs on the top of the floor panel center tunnel. Tighten the nuts to 12 N·m (9 Ft. lbs.) (Figure 5).
- Connect both ORC wire harness connectors. Be certain that the latch on each connector is fully engaged (Figure 5).
- Position the floor console inside the vehicle and over the support brackets.
- Attach the wire harness retainer (Figure 4).
- Connect the wire harness connectors (Figure 4).
- Slide the floor console fully forward to align with the support brackets.
- Install the front bolts on both sides of the floor console and tighten to 5 N·m (44 In. lbs.) (Figure 3).
- Install the closeouts on both sides of floor console (Figure 3).
- Install the floor console to IP bolts on both sides of the floor console and tighten to 5 N·m (44 In. lbs.) (Figure 3).
- Install the IP closeouts on both sides of the floor console (Figure 3).
WARNING: During the following SRS verification test, the negative cable remains disconnected and isolated from the battery, as it was during the SRS component removal and installation procedures. Failure to follow these instructions may result in possible serious or fatal injury.
- For vehicles equipped with a standard key ignition:
- Turn the ignition to the run position.
- Check to be certain that nobody is in the vehicle.
- Connect the 12-Volt battery. If equipped with an IBS, connect the IBS connector. Secure the negative battery cable eyelet to the IBS M8 stud using the M8 nut. Tighten the M8 nut to 7 N·m (62 In. lbs.). Overtightening of the M8 nut for the negative cable to the IBS will cause damage to the IBS or break the stud for the nut (Figure 2).
- For vehicles equipped with Keyless Go ignition:
- Remove the steering column opening cover (Figure 6).
- Remove the ORC fuses F28 and F65 (Figure 6).
- Connect the 12-Volt battery, wait two minutes before proceeding. If equipped with an IBS, connect the IBS connector. Secure the negative battery cable eyelet to the IBS M8 stud using the M8 nut. Tighten the M8 nut to 7 N·m (62 In. lbs.). Overtightening of the M8 nut for the negative cable to the IBS will cause damage to the IBS or break the stud for the nut (Figure 2).
- Cycle the ignition to the on position.
- Connect the ORC fuses F28 and F65 (Figure 6).
- Install the steering column opening cover (Figure 6).
- Position the front seats fully forward.
- Install the rear bolts on both sides of the floor console and tighten to 5 N·m (44 In. lbs.) (Figure 1).
- Install the closeouts on both sides of the floor console (Figure 1).
- Position the front seats back to customer preferred position.
- Connect the battery charger and connect the wiTECH MicroPod II to the vehicle data link connector then begin a wiTECH 2.0 session.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “ABS”icon.
- From the “ABS” screen, select the “Misc Functions” tab.
- Perform the “ABS Initialization” routine and follow the screen prompts.
- Select “Clear All DTCs” and then select “Close”.
- From the “Topology” screen, click on the “ORC” icon.
- From the “ORC” screen, select the “Misc Functions” tab.
- Perform the “ORC Initialization” routine and follow the screen prompts.
- Select “Clear All DTCs” and then select “Close”.
- Remove the battery charger from the vehicle and then close the hood.
- Place the vehicle ignition in the “OFF” position, unplug the wiTECH MicroPod II and open and close the driver’s door. Let all modules go to sleep (This should take approximately one minute).
- Reconnect wiTECH 2.0 and clear any DTCs which may have been set.
- Return to Section A. Reprogram the ORC Module to verify that the ORC module software level is up to date or flash the ORC module to bring it to the latest software level before returning vehicle to the customer or inventory.
C. ORC Module Replacement with Center Seat
- Position the front seats in the full rearward position.
- Remove the storage bin liner (2) (Figure 7).
- Remove the storage bin push pin fasteners (1) (Figure 7).
- Lift at the front of the storage bin (1) and remove the bin (Figure 8).
- Remove the bolts (1) at the front of the center seat (Figure 9).
- Move the front seats to the full forward position.
NOTE: When disconnecting and isolating the negative battery cable for the 12-volt system, this will also power down the 48-volt battery system. No extra steps will be needed for a power down of the 48-volt system. Figure 9 – Center Seat Front Fasteners
- Disconnect the Intelligent Battery Sensor (IBS) wire harness connector (Figure 10).
NOTE: Failure to disconnect the IBS wire harness connector can lead to damage of the IBS wire harness connector.
- Remove the ground terminal M8 nut then remove and isolate the negative battery cable eyelet from the IBS and negative battery terminal (Figure 10).
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the SRS before attempting ORC module service. Disconnect the IBS and negative battery cable assembly from the negative battery post, then wait two minutes for the system capacitor to discharge before disconnecting the ORC module. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
- Remove the bolt closeouts at the rear of the front center seat, then remove the bolts on both sides of the seat (Figure 11).
- Lift and support the center seat at the rear then disconnect the wire harness electrical connector (Figure 12).
- Pull slightly rearward to separate the air duct under the seat, then lift out and remove through the rear door (Figure 13).
- Remove the ORC cover (Figure 14).
- Disconnect the wire harness connectors from the ORC (Figure 15).
- Remove the three nuts that secure the ORC to the weld studs on the floor panel center tunnel (Figure 15).
- Carefully position the NEW ORC on the weld studs on the top of the floor panel center tunnel. When the ORC is correctly positioned, the bottom of the housing will fit flush with the top of the center floor and the orientation arrow on the label on top of the housing will be pointed forward in the vehicle (Figure 15).
- Install the three nuts that secure the ORC to the weld studs on the top of the floor panel center tunnel. Tighten the nuts to 12 N·m (9 Ft. lbs.) (Figure 15).
- Connect both ORC wire harness connectors. Be certain that the latch on each connector is fully engaged (Figure 15).
- Install the ORC cover (Figure 14).
- Position the front center seat into the vehicle and locate it to the front air duct (Figure 13).
- Lift and support the center seat at the rear and connect the wire harness electrical connector (Figure 12).
- Loosely install all center seat bolts, then tighten the rear bolts to 70 N·m (52 Ft. lbs.) (Figure 11).
- Install the rear bolt closeouts (Figure 11).
WARNING: During the following SRS verification test, the negative cable remains disconnected and isolated from the battery, as it was during the SRS component removal and installation procedures. Failure to follow these instructions may result in possible serious or fatal injury.
- For vehicles equipped with a standard key ignition:
- Turn the ignition to the run position.
- Check to be certain that nobody is in the vehicle.
- Connect the 12-Volt battery. If equipped with an IBS, connect the IBS connector. Secure the negative battery cable eyelet to the IBS M8 stud using the M8 nut. Tighten the M8 nut to 7 N·m (62 In. lbs.). Overtightening of the M8 nut for the negative cable to the IBS will cause damage to the IBS or break the stud for the nut (Figure 10).
- For vehicles equipped with Keyless Go ignition:
- Remove the steering column opening cover (Figure 16).
- Remove the ORC fuses F28 and F65 (Figure 16).
- Connect the 12-Volt battery, wait two minutes before proceeding. If equipped with an IBS, connect the IBS connector. Secure the negative battery cable eyelet to the IBS M8 stud using the M8 nut. Tighten the M8 nut to 7 N·m (62 In. lbs.). Overtightening of the M8 nut for the negative cable to the IBS will cause damage to the IBS or break the stud for the nut (Figure 10).
- Cycle the ignition to the on position.
- Connect the ORC fuses F28 and F65 (Figure 16).
- Install the steering column opening cover (Figure 16).
- Position the front seats fully rearward.
- Install the center seat front bolts, then tighten the bolts to 70 N·m (52 Ft. lbs.) (Figure 9).
- Install the front of the storage bin (1) (Figure 8).
- Install the storage bin push pin fasteners (1) (Figure 7).
- Install the storage bin liner (2) (Figure 7).
- Position the front seats back to customer preferred position.
- Connect the battery charger and connect the wiTECH MicroPod II to the vehicle data link connector then begin a wiTECH 2.0 session.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “ABS” icon.
- From the “ABS” screen, select the “Misc Functions” tab.
- Perform the “ABS Initialization” routine and follow the screen prompts.
- Select “Clear All DTCs” and then select “Close”.
- From the “Topology” screen, click on the “ORC” icon.
- From the “ORC” screen, select the “Misc Functions” tab.
- Perform the “ORC Initialization” routine and follow the screen prompts.
- Select “Clear All DTCs” and then select “Close”.
- Remove the battery charger from the vehicle and then close the hood.
- Place the vehicle ignition in the “OFF” position, unplug the wiTECH MicroPod II and open and close the driver’s door. Let all modules go to sleep (This should take approximately one minute).
- Reconnect wiTECH 2.0 and clear any DTCs which may have been set.
- Return to Section A. Reprogram the ORC Module to verify that the ORC module software level is up to date or flash the ORC module to bring it to the latest software level before returning vehicle to the customer or inventory.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| RAM | 1500 | 2019-2020 |
16 Associated Documents
Remedy Instructions and TSB
RCRIT-19V407-4934.pdf 1708.279KB
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Remedy Instructions and TSB
RCRIT-19V407-8543.pdf 1708.218KB
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Remedy Instructions and TSB
RCRIT-19V407-3869.pdf 1252.511KB
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Manufacturer Notices(to Dealers,etc) – 06/01/2019 New Safety Recall Advanced Communication – V71
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Defect Notice 573 Report
RCLRPT-19V407-5385.PDF 214.23KB
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Manufacturer Notices(to Dealers,etc) – 06/01/2019 New Safety Recall Advanced Communication – V61
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Recall Acknowledgement
RCAK-19V407-2127.pdf 287.951KB
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ISSUED Owner Notification Letter(Part 577) – V61 Owner
RCONL-19V407-2754.pdf 517.839KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V407-4938.pdf 517.781KB
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Recall Quarterly Report #1, 2019-2
RCLQRT-19V407-3575.PDF 211.154KB
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Recall Quarterly Report #3, 2019-4
RCLQRT-19V407-0571.PDF 211.351KB
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Remedy Instructions and TSB
RCRIT-19V407-2044.pdf 1708.453KB
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ISSUED Renotification Notice
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ISSUED Renotification Notice
RCRN-19V407-5691.pdf 136.426KB
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Remedy Instructions and TSB
RCRIT-19V407-2458.pdf 1708.555KB
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Recall Quarterly Report #2, 2019-3
RCLQRT-19V407-3003.PDF 211.256KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V407&docType=RCL
Reprogramming
Chrysler J2534 Application Overview
Flash Availability - J2534/Pass Thru Device
Vehicle to Diagnostic Tool Reference Chart
Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
 |
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool |
|
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
|
CarDAQ-Plus |
|
CarDAQ-M |
|
VSI J2534 ECU Reprogrammer |
|
|
|
|
|
|
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Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
https://www.mopartsp.com/support
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
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- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
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- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
- 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
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- 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
- CUSTOM-DESIGNED FOR USE WITH FORSCAN and recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
- MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
- 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●Supports Windows 7● CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
- 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
- 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.
- 【ALL-IN-1 REPROGRAMMING TOOL】With its exceptional compatibility, TOPDON RLink Lite J2534 pass-thru programmer and enhanced VCI seamlessly conducts original equipment-level diagnostics, programming, and coding jobs, achieving OE-level diagnostics across various vehicle models with a single device. Note: TOPDON RLink Lite is Window-only, not compatible with Mac.
- 【J2534 REPROGRAMMING TOOL】The RLink Lite functions as a J2534 pass-thru programmer to achieve OEM programming and diagnostics. Compliant with three major automotive industry standards D-PDU/J2534/RP1210, and latest DoIP/CAN/CAN FD, the RLink Lite ensures extensive vehicle coverage and speedy diagnostics.
- 【ENHANCED VCI】The TOPDON RLink Lite operates as a versatile VCI box, enabling you to achieve advanced diagnostic, programming, and coding functionalities when paired with OE software. Moreover, TOPDON's DMS Driver Management System helps you easily master the OE software by offering drivers for various brands.***We don't provide extra OE software.
- 【FASTER & SMOOTHER】Powered by a 1.8 GHz quad-core processor, enjoy swift response and seamless operation. The RLink Lite Enhanced VCI runs on Android 11.0 for advanced features and top-notch security. With 2GB RAM and 32GB ROM, storage is ample for smooth performance and quick access to data and apps.
- 【PACKAGE+J2534 SUPPORT】The package comprises the RLink Lite main unit, a 2m OBDII diagnostic cable, a 5m Ethernet cable, a 1.5m USB 2.0 data cable, a 12V DC power adapter, and a quick start guide. Enjoy complimentary technical support from our dedicated TOPDON team for any J2534-related inquiries or concerns throughout the lifespan of your device.
Last update on 2024-07-16 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use one of the following labor operation numbers and time allowances:
| Labor Operation | Time | |
| Number | Allowance | |
| Inspect ORC Module Software level | 18-V6-11-81 | 0.2 hours |
| Inspect and Reprogram ORC Module
Module with Latest Software Level Includes ABS Initialization |
18-V6-11-82 | 0.2 hours |
| Inspect and Replace ORC Module | 18-V6-11-83 | 0.9 hours |
Includes Reprogramming ORC with
Latest Software Level Includes ABS Initialization
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
This notice applies to your vehicle,
[Model Year and Model] VIN XXXXXXXXXXXXXXXXX V61/NHTSA 19V-407
LOGO
VEHICLE PICTURE
YOUR SCHEDULING OPTIONS
- Call the FCA Recall Assistance Center at 1-866-220-6747. An agent can confirm part availability and help schedule an appointment
- Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
QR Code
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall V61.
IMPORTANT SAFETY RECALL
Occupant Restraint Controller
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2019 Model Year (DT) RAM 1500 Pickup] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The Occupant Restraint Controller (ORC) on your vehicle [1] may contain software that has a potential vulnerability during power-down memory clean-up events which can corrupt flash memory. Once the vehicle is keyed-off, the ORC begins normal routines under its own power reserve. If the ORC powers down and interrupts a memory erase process, data corruption could occur. Corrupted ORC flash memory may result in internal fault codes, illuminated Airbag Warning Lamp, and disabled deployment of airbags and seatbelt pretensioners. Disabled airbag and seatbelt pretensioner deployment may increase the risk of injury to vehicle occupants in the event of a crash.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will inspect the ORC for the specific internal fault codes. If the specific Diagnostic Trouble Codes (DTC)s are present, your dealer will replace the ORC. If the specific DTCs are not present, your dealer will reprogram the ORC with updated software. The estimated repair time is 20 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
VISIT RECALLS.MOPAR.COM/HELP FOR MORE INFORMATION AND ANSWERS TO FREQUENTLY ASKED QUESTIONS
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-866-220-6747 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
SEOCONTENT-END
