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Home » Recalls » Safety Recall W30 – Rear View Camera – 2019-2020 Dodge Durango

Recalls

Safety Recall W30 – Rear View Camera – 2019-2020 Dodge Durango

oemdtc April 8, 2020 No Comments

April 2, 2020 NHTSA CAMPAIGN NUMBER: 20V191000

Rearview Image Can Remain on Display/FMVSS 111

The lingering rearview image can distract the driver, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V191

Manufacturer Chrysler (FCA US LLC)

Components BACK OVER PREVENTION

Potential Number of Units Affected 318,537

 

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4″ or 12″ radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”

 

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W30-W37.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Revision 3 May 2020

Dealer Service Instructions for:

Safety Recall W30 / NHTSA 20V-191 VP4 Radio Software

 

NOTE: Added NEW information on pages 4, 5, 8, 10 and 11

          

Remedy Available  

2019 – 2020 (WD) Dodge Durango

 

NOTE:  This recall applies only to the above vehicles equipped with an 8.4“radio display (Sales Code RFL).

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement toapply to used vehicle inventory and should perform this recall on vehicles in forservice.  Involved vehicles can be determined by using the VIP inquiry process.

 

 

Subject

The radio on about 13,592 of the above vehicles may be equipped with a radio that may allow for the rear view camera to be displayed longer than the time allowed per FMVSS No. 111.

The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, S6.2.4 Linger time requires that “The rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended.” S4. Definitions, “Backing event” is defined as “an amount of time which starts when the vehicle’s direction selector is placed in reverse, and ends when the vehicle forward motion reaches a continuous duration of 10 seconds.” In certain situations, the rearview image in suspect vehicles will linger until a drive cycle ends, which can be longer than 10 seconds. If the rearview image is displayed after the backing event has ended, a driver may be distracted by the image which can cause a vehicle crash without prior warning.

 

Repair

The radio software will need to be inspected and if required updated on all of the above-mentioned vehicles.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools is required to perform this repair:

  • NPN
wiTECH micro pod II
  • NPN
Laptop Computer
  • NPN
wiTECH Software
  • NPN
USB Flash Drives (8 GB or larger)

 

 

Service Procedure

A. Inspect the radio software version

 

  1. Turn the ignition to the “RUN” position.

 

  1. Turn the radio to the “ON” position.

 

  1. Press and hold the two lower corners of the radio display screen simultaneously until the “Dealer Mode” screen appears, approximately seven seconds, and then release the buttons.

 

  1. Select “Radio Part Information”.

 

  1. Is the radio “Application Version” 4, MR28.3, or MR28.32 for 8.4” radio and NR28.1, LR30.21, LR30.22, and LR33.3 for 12” radio? (Figure 1).

 

  • NO – The radio software is current. No further action required.

 

NOTE: Uconnect website might indicate a software update is available for radio’s that have software IR22.6 or lower, if it does do not update the software.  

 

  • YES – There is radio software update available. Please continue to section  Software Download

 

Figure 1 – Application Version Display

 

NOTE: Before software reflash, please enter the Dealer Mode ->Connectivity screen verify MSISDN and ICCID numbers. If those 2 fields are blank, do NOT proceed with the software reflash process, order a replacement. Replace radio under warranty, use Inspect LOP to close recall (Figure 2 and 3).

 

Figure 2 – MSISDN Information

  

Figure 3 – ICCID Information

 

B. Software Download

 

  1. To download the Software Update to a USB Flash Drive it must:

 

  • A USB Flash Drive must be at lease 8GB or higher.

 

  • The flash drive must not contain any files (including documents, music, or pictures).

 

  1. Plug the flash drive into the computer and make sure it is active and ready to   Record the name of the USB flash drive and the drive location.

 

  1. Format the USB flash drive (FAT32).

 

  1. Confirm that there are no files or folders on the USB Flash drive. This is done to ensure that there are no conflicting files that may interrupt the software update process.

 

  1. Leave the USB Flash drive in the computer and proceed to the next step.

 

  1. Go to Dealer CONNECT.

 

  1. Select the “Service” tab.

 

  1. Select “Uconnect” from the Uconnect Command Center.

 

  1. Select “Uconnect Dealer Software Downloads”.

 

NOTE: If a security message appears ‘Do you want to view only the web page content that was delivered securely?” select “NO” and continue (Figure 4).

 

  1. Enter the VIN into Dealer Update ePortal and select “Go”.

 

  1. Select Software Release ID.

 

Figure 4 – Security Warning

 

  1. Select the “MAC” operating system (OS) only (Figure 5).

 

NOTE: Be sure to download the file to your designated folder before extracting the zip file to the blank USB flash drive.

 

  1. Select the download directly to your browser.

 

  1. Select the downloaded file and extract the file to the jump drive record the campaign number on the jump drive.

 

  1. Safely remove the jump drive from your computer.  

 

Figure 5 – Operating System Selection

 

A blank USB flash drive will be needed for each radio update; additional updates cannot be on the same USB flash drive.

 

Unzip all the files to the root folder of USB flash drive. Files should not be within a zip folder. 

 

NOTE: The jump drive should look like (Figure 6).

 

Figure 6 – Jump Drive Mapping

 

  1. Proceed to update the radio software file on the vehicle in section C. Radio Software Update.

 

C. Radio Software Update

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the meter may not be sufficiently accurate.  Voltages outside of the specified  flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

CAUTION: Make sure no other device is plugged into any of the USB ports while performing the software update. If other devices are connected to the USB ports during the software update, it may cause failure to the files to be loaded which may cause radio damage and will need to be replaced. 

 

  1. Remove all devices (SD, USB, and AUX) from the media hub.

 

  1. Insert the USB flash drive containing the downloaded software into the vehicle USB port.

 

  1. Turn the ignition to the “ON” position.

 

  1. Turn the radio to the “ON “position.

 

  1. If the current version” and “Update To” are the same Press “OK” and  remove the USB flash drive (Figure 7).

 

Figure 7 – Update Screen

 

 NOTE: The software update screen may take up to a minute before it is displayed. If the software update is not displayed, cycle the ignition to the “OFF” position and then to the “RUN” position.

 

  1. If the screen displays “Cannot Update Software” the USB flash drive was not set up correctly. Use a top name brand USB and create a new flash drive and start the update again (Figure 8).

 

Figure 8 – Software Not Compatible

 

NOTE: If you receive an Error 01 message, verify the USB was created properly. If error persists reformat the drive and begin again.

 

  1. Select the ‘Update Now” button (Figure 9).

 

Figure 9 – Software Selection

 

NOTE: Do not turn off the ignition or remove the USB until you see the update NOT available screen

 

  1. Updating screen will be displayed (Figure 10).

 

Figure 10 – Updating Screen

 

  1. The radio will reboot and the update will begin. The update should only take 20 minutes, the timer on the screen may display the incorrect time remaining (Figure 11).

 

Note: If the radio update fails along the way you may receive an Error message on the screen; DO NOT remove the USB at this time. The radio will roll back to the previous software level and attempt the radio update up to three times. Please allow up to 15 minutes for the rollback to occur Figure 11 – Software Update Progress before the update retries.

 

  1. After the update has completed, the radio will shut down. With the USB flash drive still inserted in the USB port. If the radio has been updated correctly, the screen will be displayed. Press “OK” and remove the USB flash drive (Figure 12).

 

NOTE: The vehicle may require a 40-minute sleep cycle to return to full functionality.

 

  1. Start a wiTECH session and clear fault codes.

 

Figure 12 – Software Updated Screen

 

NOTE: After performing the radio update, the radio display screen may have a ghost image that will not clear, even after turning off the ignition. This ghost image may appear on any radio screens selected. Do not replace the radio for this concern. Other features that may be unavailable would include apps, performance or off-road pages, and connectivity. Turn the vehicle off and allow the radio and vehicle to enter a full power down cycle.

A full power down cycle may take between 45 to 60 minutes.

 

Completion Reporting and Reimbursement

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.

Use the following labor operation numbers and time allowances:

Labor Operation
Number
Time
Allowance
Inspect radio software 18-W3-01-81 0.2 hours
Inspect and reprogram radio software (UAQ Radio) 18-W3-01-82 0.5 hours
Inspect and reprogram radio software (UCQ Radio) 18-W3-01-83 0.5 hours
Related Operation
Create USB Jump Drive from Uconnect UAQ Vehicles (One Time Only) 18-W3-01-50 0.2 hours
Create USB Jump Drive from Uconnect UCQ Vehicles (One Time Only) 18-W3-01-51 0.2 hours

 

NOTE:  See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.

 

Dealer Notification

To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.

 

Owner Notification and Service Scheduling

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

Vehicle Lists, Global Recall System, VIP and Dealer Follow Up

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved dealers with an updated VIN list of their incomplete vehicles.  The owner’s name, address and phone number are listed if known.  Completed vehicles are removed from GRS within several days of repair claim submission.

To use this system, click on the “Service” tab and then click on “Global Recall System.”  Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.

Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states.  Use of this information is permitted for this recall only and is strictly prohibited from all other use.

 

Additional Information

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services / Field Operations

FCA US LLC


This notice applies to your vehicle,

 [Model Year and Model]  VIN XXXXXXXXXXXXXXXXX W30/NHTSA 20V-191

 

LOGO

VEHICLE PICTURE

YOUR SCHEDULING OPTIONS

 

  1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 
  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 
  1. Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.

 

QR Code

 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.

 

DEALERSHIP INSTRUCTIONS

Please reference Safety Recall W30.


IMPORTANT SAFETY RECALL

VP4 Radio Software

Dear [Name],

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

FCA US has decided that certain [2019 – 2020 Model Year (WD) Dodge Durango] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.111, Rear Visibility.

 

It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.

 

WHY DOES MY VEHICLE NEED REPAIRS?

The radio in your vehicle [1]   may under certain circumstances, continue to display the rearview image until a drive cycle ends. If the rearview image is displayed after the backing event has ended, a driver may be distracted by repeatedly and/or continuously shifting attention in attempt(s) to cancel the image which can cause a vehicle crash without prior warning.

  

HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?

FCA US will repair your vehicle [2] free of charge (parts and labor).  To do this you have two options.  First, you can take your vehicle to your dealer and your dealer will reprogram the radio with updated software. Second, your vehicle’s radio software can be reprogramed remotely using Firmware Over The Air (FOTA) technology which will become available starting in May or sooner.

 

For more information: Visit https://www.youtube.com/watch?v=ZNad3kwXeBA for details on how to update your radio.  By selecting the remote FOTA technology option to update your radio software, a visit to your dealership will not be necessary. When prompted, simply select “Update Now” on your radio display to update the software at your convenience.

 

If you would like to have your dealer perform the repair, the estimated repair time is about a half hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.

 

TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

 

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

 

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.

Customer Assistance/Field Operations
FCA US LLC


Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

 

Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

 


This notice applies to your vehicle,

 [Model Year and Model]  VIN XXXXXXXXXXXXXXXXX

 W30/NHTSA 20V-191

 

LOGO

VEHICLE PICTURE

FOR RECALL QUESTIONS

 

  1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership

 

  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm if there are any recall repairs which must be performed on your vehicle.

 

  1. Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.

 

QR Code

 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.

 

DEALERSHIP INSTRUCTIONS

Please reference Safety Recall W30.

 

IMPORTANT SAFETY RECALL

VP4 Radio Software

Dear [Name],

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

FCA US has decided that certain [2020 Model Year (KL) Jeep® Cherokee] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.111, Rear Visibility.

 

RECALL DESCRIPTION

The radio in your vehicle [1]   may under certain circumstances, continue to display the rearview image until a drive cycle ends. If the rearview image is displayed after the backing event has ended, a driver may be distracted by repeatedly and/or continuously shifting attention in attempt(s) to cancel the image which can cause a vehicle crash without prior warning.

 

YOUR VEHICLE HAS ALREADY BEEN REMEDIED

According to our service records, your vehicle’s radio software was programmed during the manufacturing process. Therefore, your vehicle has been remedied and this safety recall does not need to be performed.

 

This notification is provided for your records only. There is nothing more that you need to do.

 

WHAT IF I HAVE QUESTIONS REGARDING THIS RECALL?

If you believe the software in your vehicle [2] has not been installed or have questions or concerns which your dealer is unable to resolve, please contact the FCA Group Recall Assistance Center at either fcarecalls.com or 1 800-853-1403.

 

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

 

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.

Customer Assistance/Field Operations

FCA US LLC

 

 

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

 

Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

 


04/03/2020

 

New Safety Recall Advanced Communication – W30

FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WD) Dodge Durango vehicles equipped with an 8.4” radio display.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles were built with an 8.4″ radio display which may under certain circumstances, continue to display the rearview image until a drive cycle ends. If the rearview image is displayed after the backing event has ended, a driver may be distracted by repeatedly and/or continuously shifting attention in attempt(s) to cancel the image which can cause a vehicle crash without prior warning.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No.111, Rear Visibility, S6.2.4 Linger time requires that “The rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended.” S4. Definitions, “Backing event” is defined as “an amount of time which starts when the vehicle’s direction selector is placed in reverse, and ends when the vehicle forward motion reaches a continuous duration of 10 seconds.” In certain situations, the rearview image in suspect vehicles will linger until a drive cycle ends, which can be longer than 10 seconds.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to reprogram the suspect radios with updated software. Dealers will be notified of the launch of this safety recall by way of established communication methods.  This recall is estimated to launch in 2nd Quarter of 2020.

 

We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.

 

Customer Services Field Operations
FCA US LLC


FCA US LLC Remedy Part Numbers
W30-37 VP4R Rear View Camera Non-Compliance
Submitted on April 2, 2020
Amended on September 24, 2020

 

RADIO PART NUMBERS BY MODEL AND MODEL YEAR

Model Model Year Part Numbers
Jeep Renegade 2019 68461692AA
2020 68461692AA
Ram 2500/3500 2019 68422051AA 68422046AD
2020 68422046AD
Ram

1500

2019 68429166AB 68429169AE
2020 68429166AB 68429169AE
Jeep Wrangler 2019 68497060AA
2020 68497060AA
Jeep Gladiator 2020 68417861AH
Dodge

Challenger

2019 68461740AE 68461747AE
Jeep Cherokee 2020 68461732AA
Chrysler Pacifica 2019 68461774AA 68461768AA
2020 68461774AA 68461768AA
Dodge Durango 2019 68461777AB
2020 68461777AB
Jeep Grand Cherokee 2019 68461750AA 68461757AA
2020 68461750AA

 

 


FCA US LLC Recall Part Numbers
W30-37 VP4R Rear View Camera Non-Compliance
Submitted on April 2, 2020
Amended on September 24, 2020

 

RADIO PART NUMBERS BY MODEL AND MODEL YEAR

Model Model Year Part Numbers
Jeep Renegade 2019 68440837AA
2020 68440837AA
Ram 2500/3500 2019 68381424AE 68381424AF 68378392AE 68422046AA
2020 68422046AA 68422046AC
Ram

1500

2019 68307655AJ 68317978AJ
2020 68307655AJ 68317978AJ 68429169AB 68429169AD
Jeep Wrangler 2019 68429173AB
2020 68429173AB
Jeep Gladiator 2020 68417861AG
Dodge

Challenger

2019 68448519AB 68422252AA
Jeep Cherokee 2020 68429185AC
Chrysler Pacifica 2019 68429201AB 68429204AB
2020 68429201AB 68429201AC 68429204AB 68429204AC
Dodge Durango 2019 68429210AB 68429210AD
2020 68429210AB 68429210AD
Jeep Grand Cherokee 2019 68429214AB 68429221AB
2020 68429215AB

 

 


19 Affected Products

Vehicles

MAKE MODEL YEAR
CHRYSLER PACIFICA 2019-2020
DODGE CHALLENGER 2019
DODGE DURANGO 2019-2020
JEEP CHEROKEE 2020
JEEP GLADIATOR 2020
JEEP GRAND CHEROKEE 2019-2020
JEEP RENEGADE 2019-2020
JEEP WRANGLER 2019-2020
RAM 1500 2019-2020
RAM 2500 2019-2020
RAM 3500 2019-2020

 

 


73 Associated Documents

Remedy Instructions and TSB

RCRIT-20V191-3845.pdf 1430.657KB

RCRIT-20V191-3845

Remedy Instructions and TSB

RCRIT-20V191-5715.pdf 1426.348KB

RCRIT-20V191-5715

Remedy Instructions and TSB

RCRIT-20V191-6288.pdf 1430.708KB

RCRIT-20V191-6288

Remedy Instructions and TSB

RCRIT-20V191-6955.pdf 1430.408KB

RCRIT-20V191-6955

Remedy Instructions and TSB

RCRIT-20V191-1017.pdf 1431.919KB

RCRIT-20V191-1017

Remedy Instructions and TSB

RCRIT-20V191-3960.pdf 1431.722KB

RCRIT-20V191-3960

Remedy Instructions and TSB

RCRIT-20V191-3695.pdf 1430.942KB

RCRIT-20V191-3695

Remedy Instructions and TSB

RCRIT-20V191-9629.pdf 1431.145KB

RCRIT-20V191-9629

Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WK) Jeep® Grand Cherokee equipped with an 8.4” radio display

RCMN-20V191-7803.pdf 199.696KB

RCMN-20V191-7803

Remedy Instructions and TSB

RCRIT-20V191-3223.pdf 1431.441KB

RCRIT-20V191-3223

Remedy Instructions and TSB

RCRIT-20V191-6801.pdf 1430.982KB

RCRIT-20V191-6801

Remedy Instructions and TSB

RCRIT-20V191-4117.pdf 1432.286KB

RCRIT-20V191-4117

Remedy Instructions and TSB

RCRIT-20V191-4613.pdf 1431.608KB

RCRIT-20V191-4613

Remedy Instructions and TSB

RCRIT-20V191-7598.pdf 1431.359KB

RCRIT-20V191-7598

Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (RU) Chrysler Pacifica vehicles equipped with an 8.4” radio display.

RCMN-20V191-6651.pdf 198.451KB

RCMN-20V191-6651

Remedy Instructions and TSB

RCRIT-20V191-4190.pdf 1431.115KB

RCRIT-20V191-4190

Remedy Instructions and TSB

RCRIT-20V191-3188.pdf 1432.598KB

RCRIT-20V191-3188

Remedy Instructions and TSB

RCRIT-20V191-4649.pdf 1426.722KB

RCRIT-20V191-4649

Remedy Instructions and TSB – VP4 Radio Software Remedy Available (W32)

RCRIT-20V191-7724.pdf 1431.151KB

RCRIT-20V191-7724

Remedy Instructions and TSB – VP4 Radio Software Update (W30)

RCRIT-20V191-5808.pdf 1431.691KB

RCRIT-20V191-5808

Remedy Instructions and TSB n- VP4 Radio Software Update

RCRIT-20V191-9911.pdf 1430.818KB

RCRIT-20V191-9911

Remedy Instructions and TSB

RCRIT-20V191-2820.pdf 1545.504KB

RCRIT-20V191-2820

Remedy Instructions and TSB

RCRIT-20V191-9993.pdf 1544.749KB

RCRIT-20V191-9993

Remedy Instructions and TSB – VP4 Radio Software: Revision #2

RCRIT-20V191-5072.pdf 1546.324KB

RCRIT-20V191-5072

Remedy Instructions and TSB

RCRIT-20V191-4997.pdf 1545.924KB

RCRIT-20V191-4997

Remedy Instructions and TSB

RCRIT-20V191-9841.pdf 1545.231KB

RCRIT-20V191-9841

Remedy Instructions and TSB – VP4 Radio Software: Revision #2

RCRIT-20V191-1743.pdf 1544.68KB

RCRIT-20V191-1743

Remedy Instructions and TSB – VP4 Radio Software: Revision #2

RCRIT-20V191-8393.pdf 1545.407KB

RCRIT-20V191-8393

Miscellaneous Document – Software Update Details Screenshot

RMISC-20V191-8520.pdf 271.004KB

RMISC-20V191-8520

Owner Notification Letter(Part 577)

RCONL-20V191-7775.pdf 521.205KB

RCONL-20V191-7775

Owner Notification Letter(Part 577)

RCONL-20V191-7887.pdf 519.79KB

RCONL-20V191-7887

Owner Notification Letter(Part 577) (w32)

RCONL-20V191-8404.pdf 515.854KB

RCONL-20V191-8404

Owner Notification Letter(Part 577) (W32)

RCONL-20V191-6722.pdf 520.578KB

RCONL-20V191-6722

Owner Notification Letter(Part 577) (W30)

RCONL-20V191-2169.pdf 520.043KB

RCONL-20V191-2169

Owner Notification Letter(Part 577)

RCONL-20V191-6610.pdf 520.584KB

RCONL-20V191-6610

ISSUED Owner Notification Letter(Part 577)

RCONL-20V191-8955.pdf 520.804KB

RCONL-20V191-8955

Owner Notification Letter(Part 577)

RCONL-20V191-1920.pdf 516.652KB

RCONL-20V191-1920

Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-5839.pdf 229.799KB

RMISC-20V191-5839

Manufacturer Notices(to Dealers,etc) – Communication re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DF) RAM 3500 10K LB Cab Chassis, (DJ) RAM 2500 Pickup, (DT) RAM 1500 Pickup vehicles equipped with an 8.4” radio display.

RCMN-20V191-8037.pdf 200.262KB

RCMN-20V191-8037

Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (BV) Jeep® Renegade, (JL) Jeep® Wrangler, (JT) Jeep® Gladiator vehicles equipped with an 8.4” radio display.

RCMN-20V191-8865.pdf 199.643KB

RCMN-20V191-8865

Recall Acknowledgement

RCAK-20V191-1841.pdf 244.413KB

RCAK-20V191-1841

Non-Compliance Notice 573 Report

RCLRPT-20V191-4667.PDF 222.805KB

RCLRPT-20V191-4667

Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-7543.pdf 229.929KB

RMISC-20V191-7543

Manufacturer Notices(to Dealers,etc) – Notification re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (KL) Jeep® Cherokee vehicles with equipped with an 8.4” radio display

RCMN-20V191-7877.pdf 199.056KB

RCMN-20V191-7877

Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WD) Dodge Durango vehicles equipped with an 8.4” radio display.

RCMN-20V191-6510.pdf 198.106KB

RCMN-20V191-6510

Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DF) RAM 3500 10K LB Cab Chassis, (DJ) RAM 2500 Pickup, (DT) RAM 1500 Pickup vehicles equipped with a 12” radio display

RCMN-20V191-0527.pdf 199.261KB

RCMN-20V191-0527

Manufacturer Notices(to Dealers,etc) – Notice re New Safety Recall re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (LA) Dodge Challenger vehicles equipped with an 8.4” radio display

RCMN-20V191-2791.pdf 198.406KB

RCMN-20V191-2791

Remedy Instructions and TSB

RCRIT-20V191-7496.pdf 1541.505KB

RCRIT-20V191-7496

Owner Notification Letter(Part 577)

RCONL-20V191-6561.pdf 515.972KB

RCONL-20V191-6561

Owner Notification Letter(Part 577)

RCONL-20V191-8416.pdf 519.839KB

RCONL-20V191-8416

Recall Quarterly Report #1, 2020-2

RCLQRT-20V191-1369.PDF 211.16KB

RCLQRT-20V191-1369

Recall Quarterly Report #3, 2020-4

RCLQRT-20V191-9046.PDF 211.363KB

RCLQRT-20V191-9046

Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-0507.pdf 225.221KB

RMISC-20V191-0507

Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-8762.pdf 515.962KB

RMISC-20V191-8762

Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-6174.pdf 516.781KB

RMISC-20V191-6174

Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-9157.pdf 225.32KB

RMISC-20V191-9157

Miscellaneous Document – Copy of Owner notification letter (already remedied)

RMISC-20V191-4309.pdf 516.998KB

RMISC-20V191-4309

Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-3023.pdf 516.059KB

RMISC-20V191-3023

Miscellaneous Document – Copy of Owner Notification

RMISC-20V191-2857.pdf 516.129KB

RMISC-20V191-2857

Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-2236.pdf 516.76KB

RMISC-20V191-2236

Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-8801.pdf 517.627KB

RMISC-20V191-8801

Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-6828.pdf 517.421KB

RMISC-20V191-6828

Recall Quarterly Report #2, 2020-3

RCLQRT-20V191-1070.PDF 211.266KB

RCLQRT-20V191-1070

Miscellaneous Document – Owner Notification Email Blast

RMISC-20V191-8753.pdf 162.605KB

RMISC-20V191-8753

Miscellaneous Document

RMISC-20V191-9198.pdf 225.224KB

RMISC-20V191-9198

ISSUED Renotification Notice

RCRN-20V191-4513.pdf 137.972KB

RCRN-20V191-4513

ISSUED Renotification Notice

RCRN-20V191-5823.pdf 137.975KB

RCRN-20V191-5823

ISSUED Renotification Notice

RCRN-20V191-2596.pdf 137.975KB

RCRN-20V191-2596

ISSUED Renotification Notice

RCRN-20V191-8012.pdf 137.996KB

RCRN-20V191-8012

ISSUED Renotification Notice

RCRN-20V191-8416.pdf 138.005KB

RCRN-20V191-8416

ISSUED Renotification Notice

RCRN-20V191-8708.pdf 137.017KB

RCRN-20V191-8708

ISSUED Renotification Notice

RCRN-20V191-1019.pdf 137KB

RCRN-20V191-1019

ISSUED Renotification Notice

RCRN-20V191-4775.pdf 138.008KB

RCRN-20V191-4775

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V191&docType=RCL

 


 

Uconnect Updates – Chrysler Dodge Ram Jeep Fiat

 

Uconnect Updates

 

Bestseller No. 1
SanDisk 128GB Ultra Flair USB 3.0 Flash Drive - SDCZ73-128G-G46
SanDisk 128GB Ultra Flair USB 3.0 Flash Drive - SDCZ73-128G-G46
  • High-speed USB 3.0 performance of up to 150MB/s(1) [(1) Write to drive up to 15x faster than standard USB 2.0 drives (4MB/s); varies by drive capacity. Up to 150MB/s read speed. USB 3.0 port required. Based on internal testing; performance may be lower depending on host device, usage conditions, and other factors; 1MB=1,000,000 bytes]
  • Transfer a full-length movie in less than 30 seconds(2) [(2) Based on 1.2GB MPEG-4 video transfer with USB 3.0 host device. Results may vary based on host device, file attributes and other factors]
  • Transfer to drive up to 15 times faster than standard USB 2.0 drives(1)
  • Sleek, durable metal casing
  • Easy-to-use password protection for your private files(3) [(3)Password protection uses 128-bit AES encryption and is supported by Windows 7, Windows 8, Windows 10, and Mac OS X v10.9+; Software download required for Mac, visit the SanDisk SecureAccess support page]
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SaleBestseller No. 2
SanDisk 64GB 2-Pack Cruzer USB 2.0 Flash Drive (2x64GB) - SDCZ36-064G-G352
SanDisk 64GB 2-Pack Cruzer USB 2.0 Flash Drive (2x64GB) - SDCZ36-064G-G352
  • Take it all with you on reliable USB flash drives
  • Transfer with confidence when moving images and other files from PC to PC or other consumer electronic devices
  • Ideal for video - the easy way to store, share and play your favorite video files
  • Trust the minds behind flash memory to keep your files safe and secure with a 5-year manufacturer warranty [visit official SanDisk website for warranty details]
  • Available in capacities up to 256GB [1GB = 1 billion bytes - Some capacity not available for data storage]
$20.99 −$2.00 $18.99
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SaleBestseller No. 3
SamData 32GB USB Flash Drives 2 Pack 32GB Thumb Drives Memory Stick Jump Drive with LED Light for Storage and Backup (2 Colors: Black Blue)
SamData 32GB USB Flash Drives 2 Pack 32GB Thumb Drives Memory Stick Jump Drive with LED Light for Storage and Backup (2 Colors: Black Blue)
  • [Great Value Package Offer]: 2 Pack USB 2.0 Flash Drive 32GB Available in 2 different colors - Black and Blue. The different colors can help you to store different content.
  • [Plug and Play]: No need to install any software, Just plug in and use it. The metal clip rotates 360° round the ABS plastic body which. The capless design can avoid lossing of cap, and providing efficient protection to the USB port.
  • [Compatibilty and Interface]: Supports Windows 7 / 8 / 10 / Vista / XP / 2000 / ME / NT Linux and Mac OS. Compatible with USB 2.0 and below. High speed USB 2.0, LED Indicator - Transfer status at a glance.
  • [Suitable for All Uses and Data]: Suitable for storing digital data for school, business or daily usage. Apply to data storage of music, photos, movies, software, and other files.
  • [Warranty Policy]: 12-month warranty, our products are of good quality and we promise that any problem about the product within one year since you buy, it will be guaranteed for free.
$10.99 −$1.00 $9.99
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Bestseller No. 4
SXINDE 1TB USB Flash Drive 3.0, Super High-Speed 1TB Memory Stick with Read Spead up to 60MB/s, Swivel Keychain Design Portable Thumb Drives 1000GB, USB 3.0 Data Storage Drive 1TB for PC/Laptop
SXINDE 1TB USB Flash Drive 3.0, Super High-Speed 1TB Memory Stick with Read Spead up to 60MB/s, Swivel Keychain Design Portable Thumb Drives 1000GB, USB 3.0 Data Storage Drive 1TB for PC/Laptop
  • High Quality - SXINDE USB Flash Drive 1TB features durable and rugged ABS and Metal housing body with rotated design. The inside uses the most advanced imported smart chip, assembled through many complicated and strict processes. Therefore, it has excellent water resistance, magnetic resistance, high-temperature resistance, and X-ray resistance, thus ensuring that its service life far exceeds other similar products, which makes you store your data with more confidence.
  • Expanded Data Storage - SXINDE USB 3.0 Data Storage Drive 1TB holds a massive 1000GB of data to give you optimal storage space for important work, school, or home data options. SXINDE USB 3.0 External Data Storage Drive 1TB can transmit and store up to 204,800 photos(10-megapixel); 102,400 MP3 audio files; 2560 minutes Full HD videos(1080P resolution) or 5120 minutes HD videos (720P resolution).
  • Universal Compatibility - Our premium SXINDE USB 3.0 Jump Storage Drive 1000GB can be used with a wide range of devices, including Windows 7 / 8 / 10 / Vista / XP / Unix / 2000 / ME / NT Linux. And it compatible with most USB 1.1, USB 2.0 and USB 3.0 ports, you can easily transfer data or content with quick plug-and-play accessibility.
  • Compact and Portable Design - The size of the SXINDE USB 3.0 Thumb Drive is 58mm脳19.5mm脳10.8mm, and it makes it easy to slip into your pocket. The end of the Fold Storage Thumb Drive has a loop that can easily be attached to your key chain or lanyard, using to help keep from losing, and for easy carrying.
  • 100% Satisfaction Guarantee - All of USB 3.0 Pen Drives have been rigorously tested and formatted before leaving the factory. And we provide 12 months warranty service, if you have any questions please send e-mail to us, our customer services will reply you within twenty four hours.
$29.99
Buy on Amazon
Bestseller No. 5
Seagate Backup Plus Slim Portable Drive 2.5' 1TB USB 3.0 External Hard Drive (Certified Refurbished)
Seagate Backup Plus Slim Portable Drive 2.5" 1TB USB 3.0 External Hard Drive (Certified Refurbished)
  • This is a Certified Refurbished item. While this item has been tested to be in great working condition, it may show minor signs of use and cosmetic blemishes which do not affect the functionality of the item.
  • SuperSpeed USB 3.0 interface
  • Portable design
  • 2.5-inch hard drive
  • USB powered for quick convenience
$51.95
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SaleBestseller No. 6
Apricorn 16TB Aegis Padlock DT 256-Bit Encrypted USB 3.0 Hard Drive (ADT-3PL256-16TB)
Apricorn 16TB Aegis Padlock DT 256-Bit Encrypted USB 3.0 Hard Drive (ADT-3PL256-16TB)
  • Separate Admin and User Modes
  • Aegis Configurator Compatible
  • Admin and User Forced Enrollment
  • Data Reovery PIN's
  • Programable Brute-Force Defense
$979.00 −$99.74 $879.26
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SaleBestseller No. 7
SAMSUNG MUF-64AB/AM FIT Plus 64GB - 300MB/s USB 3.1 Flash Drive, Black/Sliver
SAMSUNG MUF-64AB/AM FIT Plus 64GB - 300MB/s USB 3.1 Flash Drive, Black/Sliver
  • Redefine everyday file transfers with high speed
  • Exceptionally compact USB flash drive for an unnoticeable, seamless fit, designed with a key ring to prevent loss
  • Reliable and secure storage for your photos, videos, music, and files
  • USB 3.1 flash drive with backwards compatibility (USB 3.0, USB 2.0)
$24.99 −$13.00 $11.99
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Bestseller No. 8
ROKHY 1TB Extreme Portable Mini External SSD USB Type C 2 in 1 Solid State Flash Drive Up to 550MB/s NAND Flash for Android Smartphone Computer, MacBook, Chromebook Pixel - 1TB
ROKHY 1TB Extreme Portable Mini External SSD USB Type C 2 in 1 Solid State Flash Drive Up to 550MB/s NAND Flash for Android Smartphone Computer, MacBook, Chromebook Pixel - 1TB
  • ⚡Ultra Fast High Speed—— Up to 550MB/s read speeds let you move hi res Photos and videos fast (Based on internal testing; Performance may be lower depending on drive Capacity, host device, OS and application)
  • ⚡DIRECT CONNECTION—— No need wire, plug and play freely. Dual connectors & Vast Compatibility—— Fits all USB-C phones, tablets, and laptops on Android, iPadOS& Mac OS, and Windows systems, including iPad Pro, Macbook Pro, Xbox, etc.
  • ⚡Extreme portable—— Only one third the size of other SDD, easy to carry.
  • ⚡ALL-ZINC ALLOY METAL CASE——Superior quality metal case design makes it durable, damp proof and looks more distinguished.
  • ⚡EXCELLENT SERVICE——7*24-hour service. Please feel free to contact us if there is any problem, we'll solve your question promptly and properly.
$189.90
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SaleBestseller No. 9
USB Flash Drive 1TB, Portable Thumb Drives 1000GB: WIKUK USB 3.0 Memory Stick, Ultra Large Storage USB 3.0 Drive, High-Speed 1TB Jump Drive, 1000GB Swivel Design Zip Drive for PC/Laptop
USB Flash Drive 1TB, Portable Thumb Drives 1000GB: WIKUK USB 3.0 Memory Stick, Ultra Large Storage USB 3.0 Drive, High-Speed 1TB Jump Drive, 1000GB Swivel Design Zip Drive for PC/Laptop
  • 【Large Capacity Storage USB Device】 WIKUK USB 3.0 Flash Drive 1TB can hold about 102,400 photos, 1280 hours of 4K Ultra HD video and more than 204,800 songs. It can usually be used for storage, data backup and computer file transfer, it will meet your needs of daily use on work, school, home, and traveling for photos, music, videos, files storage and transfer.
  • 【Safe and Durable】WIKUK USB 3.0 Storage Drive 1000GB resistant to water. Its inside uses the newest advanced chip magnetic resistance, high-temperature resistance and X-ray resistance, which enable you to store your data more confidently without worrying about any data loss. And the USB 3.0 port we are equipped with can guarantee the product's read speeds up to 60MB/sec and write speed up to 30MB/sec.
  • 【Easy Installation】WIKUK USB 3.0 Flash Memory Stick 1TB supports plug and play without any software installation, just simple plug into the USB port of a computer or other devices. Compatible with most systems such as Windows 7 / 8 / 10 / Vista / XP / Unix / 2000 / ME / NT Linux and Mac OS.
  • 【Lightweight and Portable】The weight of WIKUK USB 3.0 Thumb Drives is only 0.04lb, which is smaller than the thumb of an adult. The metal ring design allows you to easily connect the USB Flash Drive to a key or lanyard for easy carrying.
  • 【Quality Guarantee】- We promise the free replacement if you meet any issues with our products within 90 days. Just contact us via your order simply.
$25.98 −$3.99 $21.99
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SaleBestseller No. 10
SanDisk 32GB 3-Pack Ultra USB 3.0 Flash Drive (3x32GB) - SDCZ48-032G-GAM46T
SanDisk 32GB 3-Pack Ultra USB 3.0 Flash Drive (3x32GB) - SDCZ48-032G-GAM46T
  • Transfer speeds up to 10x faster than standard USB 2.0 drives (4MB/s); up to 130MB/s read speed; USB 3.0 port required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes
  • Backward compatible with USB 2.0
  • Secure file encryption and password protection(2)
$23.99 −$5.00 $18.99
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Last update on 2022-06-23 / Affiliate links / Images from Amazon Product Advertising API

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