December 21, 2021 NHTSA CAMPAIGN NUMBER: 21V00A000
A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 21V00A
Manufacturer Chrysler (FCA US, LLC)
Components BACK OVER PREVENTION
Potential Number of Units Affected 7
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Dealers will reprogram the radio software, free of charge. Owner notification letters are expected to be mailed February 9, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is YA1.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Dealer Service Instructions for:
Safety Recall YA1 / NHTSA 21V-00A Rearview Camera
NOTE: NHTSA number and Subject section revised.
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Seven of the above vehicles may not display the rearview image during a backing event. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111 S6.2.6, which requires that the rear visibility system default to the rearview image being visible, and meet the requirements of FMVSS No. 111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected. Suspect vehicles may not display the rear view image during a backing event.
No parts return required for this campaign.
The following special tools are required to perform this repair:
||wiTECH MDP (Mopar Diagnostic Pod)|
||YA1 USB flash drive with radio software|
NOTE: The wiTECH scan tool must be used to perform this recall. The wiTECH software is required to be at the latest release level before performing this procedure. If the reprogramming flash for the TRSCM is aborted or interrupted, repeat the procedure. The TRSCM software must be at the latest software calibration level after completing this recall.
- Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- The radio screen will display a Software Update message.
- Follow the radio screen prompts.
- The progress bar will display status of the update.
- Wait for software update screen to be displayed.
- Verify the software is at the correct version.
- Place the ignition in the “RUN” position.
- Connect the wiTECH MDP to the vehicle data link connector.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the Left Margin Drop Down Menu, under “Activities” select “Guided Diagnostics”.
- Select “Proxi Configuration Alignment” then follow on-screen prompts to complete the proxi configuration alignment.
- Cycle the ignition to the “OFF” position.
- Disconnect the wiTECH MDP from the vehicle.
- Open/close the vehicle door then wait one minute for the Controller Area Network (CAN) data bus to go to sleep.
- Place ignition in the “RUN” position.
- Connect the wiTECH MDP to the vehicle data link connector.
- Within the wiTECH 2.0 website “Vehicle Selection” screen, select the appropriate vehicle.
- From the “Action Items” screen, click “All DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
- If DTCs are still stored, cycle the ignition OFF/ON then clear DTCs again.
- Turn the ignition to the “OFF” position and remove the wiTECH MDP from the vehicle data link connector.
- Remove the battery charger from the vehicle.
- Close the vehicle hood.
- Return the vehicle to the customer.
2 Affected Products
4 Associated Documents
Remedy Instructions and TSB
Remedy Instructions and TSB
Noncompliance Notice 573 Report
Latest Recalls Documents
Chrysler Recommended J2534 Devices
|J2534 Device||Firmware Version|
|CTC Vehicle Box *||1.9|
|Blue Streak -2534 Global Programmer||2.10|
|Actia I+ME Passthru||2.07|
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
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NOTE: ONLY SUPPORTED IN U.S. MARKET.
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- VXDIAG VCX 2 in 1 works for both Ford and Mazda, support Ford and Mazda Diagnose and Programming.(Please download the latest vxmanager from vxdiag official website. Use new vxmanager to update firmware and driver and then update your device authorization.)
- Worth to own: Support J2534 protocol, this device actually works faster than Obdlink MX and ELM327 devices with Forscan, it can also works with FJDS license for programming. This is a great alternative to buying an expensive VCM2 for programming modules
- Support vehicle till 2019 year（Not works for FORD F150,F250,F350,F450,F550,F650,F750 before 2010）,Support Multi-Languages
- VXDIAG VCX NANO is an OEM diagnostic interface for the vehicles of Ford and Mazda. It can be compatible with OEM software of Ford IDS and Mazda IDS
- Full Technical Support Online: Firmware support update online. For software installation, you can feel free to contact us via amazon message, our engineer will provide online support by teamviewer or video
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
Last update on 2022-06-23 / Affiliate links / Images from Amazon Product Advertising API
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