Z08 – Windshield Wipers May Not Operate Properly – 2019-2020 Ram 2500 & 3500

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Schedule your FREE repair today! URGENT SAFETY RECALL WINDSHIELD WIPERS — Z08/22V-035 [MY Make Model] AA111111 Dear CUSTOMER NAME: Please bring your vehicle and this card to your scheduled appointment. We apologize for any inconvenience and do appreciate your attention to this urgent matter. Safety recall campaign Z08/22V-035 is open on your [MY Make Model]. ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su familia, es urgente que se comunique con el grupo FCA US al teléfono 1-800-853-1403 con el fin de programar una cita y se reparada su unidad sin costo para usted. 0000001/#103532/Z08-FST Call 1-800-853-1403 Visit recalls.mopar.com to locate your closest dealer Download the Mopar Owner’s Companion App at either the App or Google Play Stores LOGO VEHICLE PICTURE

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 Copyright 2022, FCA US LLC, All Rights Reserved (DJT) February 2022 Dealer Service Instructions for: Safety Recall Z08 / NHTSA 22V-035 Windshield Wipers 2019-2020 (D2) Ram 3500 Pickup 2019-2020 (DD) Ram 3500 Cab Chassis 2019-2020 (DJ) Ram 2500 Pickup 2019-2020 (DF) Ram 3500 (GVWR less than 10K Lb.) Cab Chassis 2019-2020 (DP) Ram 4500/5500 Cab Chassis NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Safety Recall Z08 – Windshield Wipers Page 2 The windshield wipers on about 171,700 of the above vehicles may have been built with an improperly formed wiper arm head joint that did not fully form the splines of the head joint on the wiper arm. This can allow the joint to strip and result in the wiper arm failing to operate properly when the system is activated. Prior to complete wiper system failure, the driver may notice that one or both wipers do not clear the windshield properly or that the wipers are not in their proper rest positions. An improperly functioning wiper system may, in certain circumstances, lead to diminished road visibility which can cause a vehicle crash without prior warning. Tighten the existing nut an additional 90 degrees (one quarter turn). No parts are required to perform this service procedure. No parts return required for this campaign. No special tools are required to perform this service procedure. Subject Repair Parts Information Parts Return Special Tools Safety Recall Z08 – Windshield Wipers Page 3 1. Open the hood. 2. Carefully pry the plastic nut caps (1) off of the nuts on the pivot end of the wiper arms (Figure 1). NOTE: To properly tighten the nuts, one of the following is needed:  A paint pen to mark the 12 o’clock position on the nut, or  A torque angle gauge, or  A torque wrench with the ability to measure torque angle. 3. Using one of these methods, tighten both nuts 90 degrees (one quarter turn). NOTE: Do not loosen or remove the nut or arm, or torque the nut to a specified value. Tighten the nut by adding 90 degrees (one quarter turn) only. 4. Verify wipers are functioning properly by running them on low and high speed. If wiper system issues are present after performing the steps above, refer to wiper diagnosis and repair in DealerCONNECT/Service Library. 5. Install the plastic nut caps (1) onto the wiper arm pivot nuts (Figure 1). 6. Close the hood and return the vehicle to the customer. Service Procedure Figure 1 – Windshield Wiper Arm Nuts Safety Recall Z08 – Windshield Wipers Page 4 Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation number and time allowance: Labor Operation Time Number Allowance Tighten Windshield Wiper Arm Nuts 23-Z0-81-82 0.1 hours NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. Completion Reporting and Reimbursement Dealer Notification Owner Notification and Service Scheduling Safety Recall Z08 – Windshield Wipers Page 5 All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information

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This notice applies to your vehicle, Z08/NHTSA 22V-035 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall Z08. IMPORTANT SAFETY RECALL Windshield Wipers Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2019-2020 (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DJ) Ram 2500 Pickup, (DF) Ram 3500 (10K Lb.) Cab Chassis, (DP) Ram 4500/5500 Cab Chassis] vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The wiper arm on your vehicle [1] may have been built with an improperly formed wiper arm head joint that did not fully form the splines of the head joint on the wiper arm. This can allow the joint to strip and result in the wiper arm failing to operate properly when the system is activated. Prior to complete wiper system failure, the driver may notice that one or both wipers do not clear the windshield properly or that the wipers are not in their proper rest positions. An improperly functioning wiper system may, in certain circumstances, lead to diminished road visibility which can cause a vehicle crash without prior warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will tighten the wiper nuts to the required torque. The estimated repair time is thirty minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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01/28/2022 _____________________________________________________________________ New Safety Recall Advanced Communication – Z08 FCA US LLC (FCA US) has announced a safety recall on certain 2019 through 2020 Model Year (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DJ) Ram 2500 Pickup, (DF) Ram 3500 (GVWR less than 10K Lb.) Cab Chassis, and (DP) Ram 4500/5500 Cab Chassis vehicles. REASON FOR THIS SAFETY RECALL Some of the above vehicles may have been built with an improperly formed wiper arm head joint that did not fully form the splines of the head joint on the wiper arm. This can allow the joint to strip and result in the wiper arm failing to operate properly when the system is activated. Prior to complete wiper system failure, the driver may notice that one or both wipers do not clear the windshield properly or that the wipers are not in their proper rest positions. An improperly functioning wiper system may, in certain circumstances, lead to a diminution in road visibility which can cause vehicle crash without prior warning. SERVICE ACTION FCA US will conduct a voluntary safety recall to retorque the wiper nuts to the required torque on all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2022. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-035 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : JAN 27, 2022 NHTSA Recall No. : 22V-035 Manufacturer Recall No. : Z08 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 171,789 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2020 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 2500 vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 107,864. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-035 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2019-2020 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 3500 Cab Chassis vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 8,007. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2020 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 4500/5500 Cab Chassis vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 17,007. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-035 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2019-2020 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 3500 vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 38,786. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2020 Ram 3500 Cab Chassis with a gross vehicle weight rating (“GVWR”) less than 10,000 lbs. Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 3500 Cab Chassis vehicles, with a GVWR less than 10,000 lbs., may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 30, 2019, when a new wiper nut was introduced into production, and ended on February 26, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 125. Production Dates : APR 30, 2019 – FEB 26, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-035 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : An improperly formed wiper arm head joint may not properly form the splines of the head joint on the wiper arm, which can allow the joint to strip and result in the wiper arm failing to operate properly when the system is activated. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An improperly functioning wiper system may, in certain circumstances, lead to a diminution in road visibility which can cause vehicle crash without prior warning. Description of the Cause : NR Identification of Any Warning that can Occur : Prior to complete wiper system failure, the driver may experience one or both wiper arms that do not clear the windshield properly, or that the wipers are not in their proper rest positions. Involved Components : Component Name 1 : N/A Component Description : N/A Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : • On November 17, 2021, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation based on information from FCA US Current Production Quality (“CPQ”). CPQ, being familiar with the prior recall (FCA US Recall No. W25/NHTSA Recall No. 20V-208), contacted the safety office to report an observed increase in warranty claims similar to claims from the previous recall on some Ram 2500, 3500, and 4500/5500 vehicles that were not included in W25/20V-208. Customers were experiencing loose windshield wiper arms. Part 573 Safety Recall Report 22V-035 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 • From November 17, 2021, to January 14, 2022, FCA US TSRC reviewed vehicle records and met with FCA US engineering to review the issue, and understand the part design and change history. • As of January 12, 2022, FCA US has identified 29 customer assistance records, 679 warranty claims, and 20 field reports potentially relating to this issue for all markets with dates of receipt ranging from July 11, 2019 to December 20, 2021. • As of January 12, 2022, FCA US is not aware of any accidents or injuries potentially relating to this issue for all markets. • On January 20, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to torque the wiper nuts to the required torque. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy will be to torque the wiper nuts to the required torque. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **01/27/2022: FCA US will notify dealers and begin notifying owners on or about 03/18/2022. Planned Dealer Notification Date : MAR 18, 2022 – MAR 18, 2022 Planned Owner Notification Date : MAR 18, 2022 – MAR 18, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-035 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : FEB 08, 2022 NHTSA Recall No. : 22V-035 Manufacturer Recall No. : Z08 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 171,789 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2020 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 2500 vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 107,864. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-035 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2019-2020 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 3500 Cab Chassis vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 8,007. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2020 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 4500/5500 Cab Chassis vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 17,007. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-035 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2019-2020 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 3500 vehicles may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 27, 2019, when a new wiper nut was introduced into production, and ended on March 9, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 38,786. Production Dates : APR 27, 2019 – MAR 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2020 Ram 3500 Cab Chassis with a gross vehicle weight rating (“GVWR”) less than 10,000 lbs. Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2020 MY Ram 3500 Cab Chassis vehicles, with a GVWR less than 10,000 lbs., may have been built with one or both windshield wiper arms with an improperly formed wiper arm head joint. The suspect period began on April 30, 2019, when a new wiper nut was introduced into production, and ended on February 26, 2020, when the new wiper nut was no longer used in production. The suspect period was determined using vehicle production records. Similar vehicles not included in the recall were manufactured before or after the suspect period. The total affected vehicles for this model is 125. Production Dates : APR 30, 2019 – FEB 26, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-035 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : An improperly formed wiper arm head joint may not properly form the splines of the head joint on the wiper arm, which can allow the joint to strip and result in the wiper arm failing to operate properly when the system is activated. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An improperly functioning wiper system may, in certain circumstances, lead to a diminution in road visibility which can cause vehicle crash without prior warning. Description of the Cause : NR Identification of Any Warning that can Occur : Prior to complete wiper system failure, the driver may experience one or both wiper arms that do not clear the windshield properly, or that the wipers are not in their proper rest positions. Involved Components : Component Name 1 : NUT.HEX.FLG.LK – LOCK.FEAT.SPECIAL Component Description : NUT.HEX.FLG.LK – LOCK.FEAT.SPECIAL Component Part Number : 06513116AA Supplier Identification : Component Manufacturer Name : Gripco Fastener Division Address : 7345 N 400 E Montpelier Indiana 47359 Country : United States Chronology : • On November 17, 2021, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation based on information from FCA US Current Production Quality (“CPQ”). CPQ, being familiar with the prior recall (FCA US Recall No. W25/NHTSA Recall No. 20V-208), contacted the safety office to report an observed increase in warranty claims similar to claims from the previous recall on some Ram 2500, 3500, and 4500/5500 vehicles that were not included in W25/20V-208. Customers were experiencing loose windshield wiper arms. Part 573 Safety Recall Report 22V-035 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 • From November 17, 2021, to January 14, 2022, FCA US TSRC reviewed vehicle records and met with FCA US engineering to review the issue, and understand the part design and change history. • As of January 12, 2022, FCA US has identified 29 customer assistance records, 679 warranty claims, and 20 field reports potentially relating to this issue for all markets with dates of receipt ranging from July 11, 2019 to December 20, 2021. • As of January 12, 2022, FCA US is not aware of any accidents or injuries potentially relating to this issue for all markets. • On January 20, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to torque the wiper arm nuts to the required torque. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : This recall is not related to a part defect but rather an assembly issue where the new wiper arm nut torque strategy resulted in an improperly formed wiper arm head joint. The remedy will be to torque the wiper arm nuts to the required torque. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **01/27/2022: FCA US will notify dealers and begin notifying owners on or about 03/18/2022. Planned Dealer Notification Date : MAR 18, 2022 – MAR 18, 2022 Planned Owner Notification Date : MAR 18, 2022 – MAR 18, 2022 * NR – Not Reported

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