Safety Recall Y03 / NHTSA 21V-028 Software Update – 2018-2020 Jeep Wrangler & 2020 Jeep Gladiator

SEOCONTENT-START
View as web page
URGENT SAFETY RECALL NOTICE
Your 2019 JEEP WRANGLER SPORT is under recall for Clutch Hardware and SoftwareUpdate.
To schedule your recall repair contact your dealership or the FCAUS Recall Team at
1-800-853-1403.
.
Recall notice issued to:
Vehicle information:
VIN
2019 JEEP WRANGLER SPORT
Recall information: Y03/NHTSA 21V-028
Visit
recalls.mopar.com
for more information or call the FCA US Recall Team at
1-800-853-1403.
Details of the Recall
The recall number is Y03 and is for the clutch hardware. In some circumstances, the clutch pressureplate on your vehicle may become overheated through friction, which may lead the pressure plateto rapidly fracture. This clutch defect may look similar to a previous clutch defect you werecontacted about. This recall supersedes the previous W12 recall. Your vehicle will need to have thissafety recall completed as soon as possible.
Your dealer will install a protective hose sleeve, reroute a wire harness, reprogram the powertraincontrol module and the instrument cluster panel.
How do I schedule my
FREE
repair?
♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a serviceappointment.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank youfor your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC Team
1-800-853-1403.
recalls.mopar.com**************************************************************************************************************URGENT SAFETY RECALL NOTICE
Your 2019 JEEP WRANGLER UNLIMITED SPORT is under recall for JT CLUTCHHARDWARE & SOFTWARE UPDATE.
To schedule your recall repair contact your dealership or the FCAUS Recall Team at
1-800-853-1403.
.
Recall notice issued to:
Vehicle information:
VIN
2019 JEEP WRANGLER UNLIMITED SPORT
Recall information: Y03/NHTSA 21V-028
Visit
recalls.mopar.com
for more information or call the FCA US Recall Team at
1-800-853-1403.
Details of the Recall
In some circumstances, the clutch pressure plate on your vehicle may become overheated throughfriction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, itmay result in cracks or holes in the transmission case, allowing heated debris to be expelled fromthe transmission case. Heated debris expelled from the transmission case may come in contact withcombustible materials in the vehicle, potentially leading to a fire. A fire can result in increased riskof occupant injury and injury to persons outside the vehicle. In addition, this condition may lead togeneration of road debris, which may be a hazard to other drivers. IMPORTANT: This clutch defectmay look similar to a previous clutch defect you were contacted about. This recall supersedes theprevious W12 recall (NHTSA ID 20V-124). Your vehicle will need to have this safety recallcompleted as soon as possible.
FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer will dealerwill install a protective hose sleeve, reroute a wire harness, reprogram the powertrain controlmodule and the instrument cluster panel. The estimated repair time is two hours. In addition, yourdealer will require your vehicle for proper check-in, preparation, and check-out during your visit,which may require more time. Your time is important to us, so we recommend that you schedule a
service appointment to minimize your inconvenience. Please bring this letter with you to yourdealership.
How do I schedule my
FREE
repair?
♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a serviceappointment.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank youfor your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC Team
1-800-853-1403.
recalls.mopar.com**************************************************************************************************************This notice applies to your vehicle,
Y07/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. Visit recalls.mopar.com to sign up
for email or SMS notifications for
when remedy parts become
available. You will be asked to
provide your Vehicle Identification
Number (VIN), provided above
2. Scan below using your smartphone
or tablet to sign up to be notified
when remedy parts become
available
3. Wait for FCA US to contact you
again, by mail, with a follow-up
recall notice when remedy parts are
available
4. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can sign you up to be notified
when remedy parts become
available, or answer any other
questions you may have
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y07.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety
Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain
[2018 – 2020 Model Year (JL) Jeep Wrangler and 2020 (JT) Jeep Gladiator] vehicles.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated
through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate
fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be
expelled from the transmission case. Heated debris expelled from the transmission case may
come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire
can result in increased risk of occupant injury and injury to persons outside the vehicle.
In addition, this condition may lead to generation of road debris, which may be a hazard
to other drivers.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
The remedy for this condition is not currently available. We are making every effort to
finalize the remedy as quickly as possible, and will service your vehicle free of charge (parts
and labor).
FCA US will contact you again, by mail, with a follow-up recall notice when the remedy is
available. Once you receive your follow-up notice, simply contact your Chrysler, Jeep®,
Dodge or RAM dealer right away to schedule a service appointment [2]. Additional options for
your next steps are included on the left side of this notification. We appreciate your patience.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online [3].
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank
you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
VEHICLE PICTURE
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY 1-800-424-9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-
8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371**************************************************************************************************************Schedule your FREE repair today!
URGENT SAFETY RECALL
SOFTWARE UPDATE — Y07/NHTSA 21V-028
[MY Make Model] AA111111
Dear CUSTOMER NAME:
Please bring your vehicle and this card to your scheduled appointment.
We apologize for any inconvenience and do appreciate your attention to this urgent matter.
Safety recall campaign Y07/NHTSA 21V-028 is open on your
[MY Make® Model].
ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su
familia, es urgente que se comunique con el grupo FCA US al teléfono 1-800-853-1403 con el fin de programar una cita y se
reparada su unidad sin costo para usted.
0000001/#101271/Y07-FST
Call 1-800-853-1403
Visit recalls.mopar.com to
locate your closest dealer
Download the Mopar
Owner’s Companion App
at either the App or Google
Play Stores
LOGO
VEHICLE
PICTURE************************************************************************************************************** Copyright 2020, FCA US LLC, All Rights Reserved(kka)
Revision 2 July 2021
Dealer Service Instructions for:
Safety Recall Y03 / NHTSA 21V-028
Software Update
NOTE: Added a NEW additional LOP 06-W1-21-81 in time allowance section. This NEW LOP is to be used ONLY after the Y03 recall has been completed. This LOP will close the open W12 recall.
2018 – 2020 (JL) Jeep Wrangler
2020 (JT) Jeep Gladiator
NOTE: This recall applies only to the above vehicles equipped with a 6-speed manual transmission (sales code DEM).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Safety Recall Y03 – Software Update Page 2
In some circumstances, the clutch pressure plate on about 6,693 of the above vehicles may become overheated through friction, which may lead the pressure plate to fracture. A fractured pressure plate may crack or fracture the transmission case, allowing heated debris to contact ignition sources on the vehicle, potentially leading to a vehicle fire. In some circumstances, the operator may smell a burnt clutch odor, or have excessive or abnormal clutch pedal travel prior to the failure. A vehicle fire can result in occupant injury and injury to persons outside the vehicle, as well as property damage. A fractured pressure plate may also lead to a loss of propulsion, or generation of road debris. Either of these two conditions can cause a vehicle crash without prior warning.
Remove the hydraulic hose reservoir hose clip and discard, and install a hose sleeve. Reprogram the Instrument Panel Cluster (IPC) first, then the Powertrain Control Module (PCM) with updated software on all of the above vehicles.
Subject Repair
Safety Recall Y03 – Software Update Page 3
NOTE: The following PN: CSDLW123AA is to be installed on all involved vehicles.
Part Number Description
CSDLW123AA Part Package
Each package contains the following components:
Quantity Description
1 Sleeve, Hose
NOTE: The following PN: CSDLW122AA is to be ordered if any leak/seepage, deformation, or wear is found while performing section A. Clutch Master Cylinder Inspection.
Part Number Description
CSDLW122AA Part Package
Each package contains the following components:
Quantity Description
1 Hose, Hydraulic Upper
No parts return required for this campaign.
The following special tools are required to perform this repair:
 NPN wiTECH MicroPod II
 NPN Laptop Computer
 NPN wiTECH Software
Parts Information Parts Return Special Tools
Safety Recall Y03 – Software Update Page 4
A. Clutch Master Cylinder Inspection.
1. Locate and cut the clip holding the wire harness to the low pressure reservoir hose and
Discard the clip (Figure 1).
2. Visually inspect the low pressure reservoir hose for any leaks/seepage (See Sample Pictures Below), if leak or seepage, deformation, or wear is found replace the reservoir hose (Figure 1).
NOTE: Place shop towels to protect paint surface and components from fluid spill, wipe away fluid from components and surface immediately.
Service Procedure
Figure 1 – Low Pressure Reservoir Hose
CLIP
LOW PRESSURE RESERVOIR HOSE
BRAKE BOOSTER
SAMPLE of Leak/Seepage
SAMPLE of Leak/Seepage
Safety Recall Y03 – Software Update Page 5
3. Install the protective sleeve on the low pressure reservoir hose, making sure it is installed close to the clutch master cylinder inlet tube (Figure 2).
NOTE: If the reservoir hose is replaced, actuate the clutch pedal 50 times, making sure the pedal is getting to the top of its return stroke each time (this may require that you lift the pedal to the top of the stroke).
Service Procedure [Continued]
Figure 2 – Hose Sleeve Installed
PROTECTIVE SLEEVE
BRAKE FLUID RESERVOIR
CLUTCH MASTER CYLINDER
Safety Recall Y03 – Software Update Page 6
B. Reprogram Instrument Panel Cluster (IPC)
NOTE: The wiTECH scan tool must be used to perform this safety recall. If the IPC is aborted or interrupted during reprogramming, it must be restarted. The IPC software must be at the latest software calibration level after completing this safety recall.
1. Open the hood and install a battery charger. Verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. From the “Action Items” screen, select the “Topology” tab.
8. From the “Topology” tab, select the “IPC” icon.
Service Procedure [Continued]
Safety Recall Y03 – Software Update Page 7
9. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
 If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 14.
 If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.
10. From the flash ECU agreement page, agree to terms by checking the box.
11. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.
12. From the “Topology” screen, select the “All DTCs” tab to view the DTCs.
13. Select “Clear All DTCs” and then select “Close”.
14. Proceed to section C. Reprogram Powertrain Control Module (PCM).
Service Procedure [Continued]
Safety Recall Y03 – Software Update Page 8
C. Reprogram Powertrain Control Module (PCM).
1. From the “Vehicle Selection” screen, select the vehicle to be updated.
2. From the “Action Items” screen, select the “Topology” tab.
3. From the “Topology” tab, select the “PCM” module icon.
4. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
 If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 10.
 If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 5.
5. From the PCM tab, select the latest PCM flash part number. Read the flash special instructions page. Select “OK” to continue.
6. From the flash ECU agreement page, agree to terms by checking the box.
7. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.
8. Confirm the software is at the latest available calibration level.
9. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
10. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
11. Remove the battery charger from the vehicle.
12. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall Y03 – Software Update Page 9
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
All Models
**USE This LOP in addition to the LOP’s below **06-W1-21-81 0.0 hours
ONLY after recall Y03 is completed
Remove tie strap, install hose sleeve, 06-Y0-31-82 0.2 hours
inspect reservoir hose for leak
Remove tie strap, install hose sleeve, 06-Y0-31-83 0.3 hours
inspect and replace reservoir hose,
push clutch pedal 50 times
Related:
**USE This related LOP ** 95063050
after recall Y03 is completed to close W12 recall
Inspect IPC and PCM software level 06-Y0-31-51 0.2 hours
Inspect and reprogram IPC and PCM software 06- Y0-31-52 0.4 hours
(JAY Sales Code – 3.5” Cluster – JL – Only)
(JAE Sales Code – 3.5” Cluster – JT – Only)
Inspect and reprogram IPC and PCM software 06-Y0-31-53 0.5 hours
(JAJ Sales Code – 7.0” Cluster – JL – Only)
(JAL Sales Code – 7.0” Cluster – JT – Only)
2018 JL Models Only
Inspect and reprogram IPC and PCM software 06-Y0-31-54 1.3 hours
(JAJ Sales Code – 7.0” Cluster – JL Only) Completion Reporting and Reimbursement
Safety Recall Y03 – Software Update Page 10
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Dealer Notification Owner Notification and Service Scheduling Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Safety Recall Y03 – Software Update Page 11
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC Additional Information
This notice applies to your vehicle,
Y03/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y03.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain 2018 -2020 Model Year (JL) Jeep Wrangler and 2020 (JT) Jeep Gladiator] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
IMPORTANT: This clutch defect may look similar to a previous clutch defect you were contacted about. This recall supersedes the previous W12 recall (NHTSA ID 20V-124). Your vehicle will need to have this safety recall completed as soon as possible.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will dealer will install a protective hose sleeve, reroute a wire harness, reprogram the powertrain control module and the instrument cluster panel. The estimated repair time is two hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371**************************************************************************************************************This notice applies to your vehicle,
Y07/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y07.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2018 -2020 Model Year (JL) Jeep Wrangler and 2020 (JT) Jeep Gladiator] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
IMPORTANT: This clutch defect may look similar to a previous clutch defect you were contacted about. Please note that this is a new safety recall for a different issue. Your vehicle will need to have this safety recall completed as soon as possible.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will reprogram the Powertrain Control Module (PCM) software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, and reprogram the Instrument Panel Cluster (IPC). The estimated repair time is about one hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371**************************************************************************************************************This notice applies to your vehicle,
Y03/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y03.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain 2018 -2020 Model Year (JL) Jeep Wrangler and 2020 (JT) Jeep Gladiator] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
IMPORTANT: This clutch defect may look similar to a previous clutch defect you were contacted about. This recall supersedes the previous W12 recall (NHTSA ID 20V-124). Your vehicle will need to have this safety recall completed as soon as possible.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will dealer will install a protective hose sleeve, reroute a wire harness, reprogram the powertrain control module and the instrument cluster panel. The estimated repair time is two hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371**************************************************************************************************************This notice applies to your vehicle,
Y01/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y01.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2021 Model Year (JL) Jeep Wrangler and 2021 (JT) Jeep Gladiator] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will reprogram the Powertrain Control Module (PCM) software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, and reprogram the Instrument Panel Cluster. The estimated repair time is about an half hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371**************************************************************************************************************02/04/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y01
FCA US LLC (FCA US) has announced a safety recall on certain 2018 through 2021 Model Year (JL) Jeep® Wrangler and 2020 – 2021 (JT) Jeep® Gladiator vehicles equipped with a Manual Transmission.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the Powertrain Control Module (PCM) software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 1st Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.**************************************************************************************************************01/29/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y01
FCA US LLC (FCA US) has announced a safety recall on certain 2018 through 2021 Model Year (JL) Jeep® Wrangler and 2020 – 2021 (JT) Jeep® Gladiator vehicles equipped with a Manual Transmission.
REASON FOR THIS SAFETY RECALL
In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In Addition, this condition may lead to generation of road debris, which may be hazard to other drivers.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the Powertrain Control Module (PCM) software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 1st Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC**************************************************************************************************************02/25/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y07
FCA US LLC (FCA US) has announced a safety recall on certain 2018 through 2020 Model Year (JL) Jeep® Wrangler and 2020 (JT) Jeep® Gladiator vehicles equipped with a Manual Transmission.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the Powertrain Control Module (PCM) software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, and reprogram the Instrument Panel Cluster (IPC). Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 2nd Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.**************************************************************************************************************RECALL W12 SUPERSEDED
BY RECALL Y03
JULY 2021
Effective immediately, Recall W12 is no longer valid.
• 2018-2020 (JL) Jeep wrangler
• 2020 (JT) Jeep Gladiator
Recall W12 is now Superseded by Recall Y03.
Any VINs that have not been repaired under W12 will now be repaired under Y03.
Please see Recall Y03 for service instructions.

SEOCONTENT-END