13A Engine Compartment Fire – 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, & 4500, 5500 Cab Chassis

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February 9, 2023 NHTSA CAMPAIGN NUMBER: 23V060000

Engine Compartment Fire

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

 

NHTSA Campaign Number: 23V060

Manufacturer Chrysler (FCA US, LLC)

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 302,067

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

 

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 13A

FCA US LLC (FCA US) has announced a safety recall on certain 2021 through 2023 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis vehicles equipped with a 6.7L Cummins Turbo Diesel Engine (sales code ETN, ETL, ETM).

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods.

 


(Revision 3) May 2023

Dealer Service Instructions for:

Safety Recall 13A / NHTSA 23V-060 Intake Air Grid Heater Relay

 

NOTE: Remedy is now Available for 2021 model year vehicles.

Effective immediately; all repairs on involved vehicles are to be performed according to this recall 13A which supersedes previous recalls Y08 and Y76.

 

Remedy Available

2021-2023 (DJ) Ram 2500 Pickup
2021-2023 (D2) Ram 3500 Pickup
2021-2023 (DD) Ram 3500 Cab Chassis
2021-2023 (DP) Ram 4500/5500 Cab Chassis

 

NOTE:  This recall applies only to the above vehicles equipped with a 6.7L Cummins Engine (sales code ETN, ETL, ETM).

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement toapply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

About 302,000 of the above vehicles can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed.

 

Repair

Install a NEW Intake Air Heater Relay

 

Parts Information

Part Number Qty. Description
CSTP13A1AAeBay 1 Relay, Heater Grid

 

Parts Return

No parts return required for this campaign.

Render the recalled relay unusable and discard.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure

  1. Disconnect the Intelligent Battery Sensor (IBS) wire harness connector (Figure 1).

 

  1. Loosen the ground terminal nut and remove the battery negative cables with IBS from the battery and isolate it (Figure 1).

 

  1. Loosen the air intake hose clamp at the turbocharger and disconnect the clean air hose (Figure 2).

 

  1. Loosen the clean air hose clamp at the air cleaner housing and remove the clean air hose (Figure 2).

 

  1. Disconnect the intake air heater relay wire harness connector (Figure 3).

 

  1. Remove the nuts and the cables from intake air heater relay. Note position of cables before removing (Figure 3).

 

  1. Remove the intake air heater relay by tilting relay forward and away from the studs and DISCARD.

 

  1. Install the NEW intake air heater relay in the bracket (Figure 3).

 

  1. Install the cables to the intake air heater relay and tighten nuts to 15N·m (11ft. lbs.). (Figure 3).

 

  1. Connect the intake air heater relay wire harness connector (Figure 3).

 

  1. Install the clean air hose to the air cleaner housing and securely tighten the clamp (Figure 2).

 

  1. Install the clean air hose to the turbocharger and securely tighten the clamp (Figure 2).

 

  1. Install the battery negative cables with IBS to the battery negative posts and tighten to 7 N·m (62 In. lbs.) (Figure 1).

 

  1. Connect the IBS wire harness connector (Figure 1).

 

  1. Close the hood and return the vehicle to the customer or vehicle inventory.

 

Owner Notification and Service Scheduling

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

RCRIT-23V060-6767

 


Chronology :

  • From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related.
  • During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay.
  • As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023.
  • As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets.
  • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


12 Affected Products

Vehicles

MAKE MODEL YEAR
RAM 2500 2021-2023
RAM 3500 2021-2023
RAM 4500 2021-2023
RAM 5500 2021-2023

 


21 Associated Documents

Recall 573 Report – 2/16/23

RCLRPT-23V060-1872.PDF 217.344KB

RCLRPT-23V060-1872

 


Manufacturer Notices(to Dealers,etc) – NSRAC re 13A

RCMN-23V060-4928.pdf 47.029KB

RCMN-23V060-4928

 


Recall Acknowledgement

RCAK-23V060-5145.pdf 645.293KB

RCAK-23V060-5145

 


Defect Notice 573 Report

RCLRPT-23V060-8408.PDF 217.265KB

RCLRPT-23V060-8408

 


Recall 573 Report – 2/16/23

RCLRPT-23V060-9924.PDF 217.344KB

RCLRPT-23V060-9924

 


Manufacturer Notices(to Dealers,etc) – NSRAC 13A

RCMN-23V060-7063.pdf 51.27KB

RCMN-23V060-7063

 


Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication – 13A

RCMN-23V060-4433.pdf 51.179KB

RCMN-23V060-4433

 


Recall 573 Report – 2/23/23

RCLRPT-23V060-5482.PDF 217.349KB

RCLRPT-23V060-5482

 


Recall 573 Report – 2/16/23

RCLRPT-23V060-9935.PDF 217.303KB

RCLRPT-23V060-9935

 


Recall 573 Report – 3/16/23

RCLRPT-23V060-8917.PDF 217.431KB

RCLRPT-23V060-8917

 


Remedy Instructions and TSB

RCRIT-23V060-7126.pdf 823.445KB

RCRIT-23V060-7126

 


Remedy Instructions and TSB

RCRIT-23V060-5226.pdf 823.634KB

RCRIT-23V060-5226

 


Manufacturer Notices(to Dealers,etc) – Dealer Communication re GRID HEATER RELAY MAR 2023 SAFETY RECALL 13A

RCMN-23V060-5295.pdf 294.759KB

RCMN-23V060-5295

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-23V060-5381.pdf 67.771KB

RIONL-23V060-5381

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V060-5816.pdf 175.994KB

RCONL-23V060-5816

 


Manufacturer Notices(to Dealers,etc) – Phase Dates Dealer Communication re Dealer Instructions

RCMN-23V060-8076.pdf 392.618KB

RCMN-23V060-8076

 


Remedy Instructions and TSB

RCRIT-23V060-5311.pdf 823.946KB

RCRIT-23V060-5311

 


Remedy Instructions and TSB

RCRIT-23V060-6767.pdf 810.316KB

RCRIT-23V060-6767

 


Recall Quarterly Report #1, 2023-2

RCLQRT-23V060-5593.PDF 211.137KB

RCLQRT-23V060-5593

 


ISSUED Renotification Notice

RCRN-23V060-0089.pdf 138.781KB

RCRN-23V060-0089

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V060-9753.PDF 211.386KB

RCLQRT-23V060-9753

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V060&docType=RCL

 


 

Bestseller No. 1
Dorman 904-356 Intake Heater Relay Compatible with Select Dodge Models
  • Direct replacement - this engine air intake heater relay is designed to match the fit and function of the original relay on specified vehicles
  • Ideal solution - this relay is a reliable replacement for an original part that is damaged or has failed due to fatigue
  • Durable construction - this relay is made from quality components to ensure reliable performance and a long service life
  • Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
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X AUTOHAUX Intake Manifold Heater Relay 68188401AA Air Intake Heater Relay for Dodge for Ram 2500 3500 Pickup 1994-2002 5.9L Diesel Grid Heater Relay Sturdy Wear-Resistance 56026842 904-308
  • [OE Number] 68188401AA 904-308 56026842, for 3924594 3969987 Engine
  • [Fitment] For Dodge for RAM 2500 3500 with 5.9L L6 Diesel engines 1994 1995 1996 1997 1998 1999 2000 2001 2002
  • [Pro of intake heater relay] Adopting reliable quality components and strictly checkment to meet original standards, designed to match the fit and function of old relay, prolong service life and performance in extreme conditions.
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  • [Package for engine air intake heater relay] Include 1x Air intake heater relay. Please check car make, mode, year, OE number, and part pictures before purchase. Please check relevant operation video when you replace it in doubt.
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  • Direct replacement - this engine air intake heater relay is designed to match the fit and function of the original relay on specified vehicles
  • Ideal solution - this relay is a reliable replacement for an original part that is damaged or has failed due to fatigue
  • Durable construction - this relay is made from quality components to ensure reliable performance and a long service life
  • Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
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68188401AA Intake Manifold Heater Relay, Air Intake Heater Relay, Replacement for Dodge for Ram 2500 3500 Pickup 1994-2002 5.9L Diesel Grid Heater Relay Sturdy Wear-Resistance 56026842 904-308
  • 【OE quality components】Our intake manifold heater relay is made with reliable quality components, ensuring it meets the original standards. This guarantees a long service life and reliable performance even in extreme conditions. OE Number:68188401AA 904-308 56026842, for 3924594 3969987 Engine.
  • 【Perfect fit and function】Designed to perfectly match the fit and function of the old relay, our grid heater relay is a direct replacement. It can easily be bolted onto the correct place, saving you time and hassle.
  • 【Solve cold start problems】Replace your old or damaged relay with our air intake heater relay to avoid cold start problems. Say goodbye to issues like unable cycle off or inlet heater errors, and enjoy a smooth and hassle-free starting experience.
  • 【Wide compatibility】Our intake manifold heater relay is specifically designed for Dodge RAM 2500 and 3500 with 5.9L L6 Diesel engines. It is compatible with models from 1994 to 2002, ensuring a perfect fit for your vehicle.
  • 【Reliable packaging and support】Each package includes 1x air intake heater relay. Before making a purchase, please double-check the car make, model, year, OE number, and part pictures to ensure compatibility. If you have any doubts, you can also refer to our relevant operation video for guidance. We offer comprehensive support to ensure your satisfaction with our product.
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Dorman 904-308 Intake Heater Relay Compatible with Select Dodge Models
  • Direct replacement - this engine air intake heater relay is designed to match the fit and function of the original relay on specified vehicles
  • Ideal solution - this relay is a reliable replacement for an original part that is damaged or has failed due to fatigue
  • Durable construction - this relay is made from quality components to ensure reliable performance and a long service life
  • Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
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Premium Relay Solenoid AIR Intake Heater Grid for Dodge RAM 2500 3500 Cummins Diesel 5.9
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  • ✪Replaces part number: 68188401AA 904-308 56026842 3924594 3969987
  • ✪Fits for 1994-2002 Dodge Ram 2500 3500 With Diesel Engine.
  • ✪Please check part photos, part number, part description above carefully to make sure it is what you need. if any questions, please feel free to contact us.
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XQSMWF Air Intake Heater Grid Relay Solenoid Compatible with Dodge Ram 2500 3500 1994-2002 Replace 68188401AA 904-308
  • Part Number:68188401AA 904-308 56026842 3924594 396998.
  • Compatible with Dodge Ram:2500 1994-2002 ,3500 1994-2002.
  • Time-saving: We will provide a complete installation tutorial and technical guidance, allowing you to complete the car repair and maintenance at home, without the need to go to a professional repair shop, saving you time.
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  • After-sales service: XQSMWF will provide you with a one-year product return service. After you confirm that the product has quality problems, we will provide you with free return and exchange services.
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Gxcdizx Air Intake Heater Grid Relay for Dodge Ram 2500 3500 Diesel Pickup Truck 5.9L 359 l6 OHV Turbocharged 94 95 96 97 98 2000 01 02 904-308
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  • 【Fitment】- for 1994-2002 Dodge Ram 2500, for Ram 3500 PICKUP 5.9L Diesel.
  • 【Replaces Part Number】- for Chrysler # 68188401AA , 904-308 56026842; for Cummins 3924594; for Cummins 3969987
  • 【Feature】- The product is made of high-quality materials, has been tested many times before sale, and has a long service life.
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Custom Battery Cables 6 Gauge with fuselink Battery to Grid Heater Relay Wire Compatible with Dodge Cummins Diesel 2003-2018 pn891
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Last update on 2024-02-18 / Affiliate links / Images from Amazon Product Advertising API

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