February 9, 2023 NHTSA CAMPAIGN NUMBER: 23V060000
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
NHTSA Campaign Number: 23V060
Manufacturer Chrysler (FCA US, LLC)
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 302,067
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 13A
FCA US LLC (FCA US) has announced a safety recall on certain 2021 through 2023 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis vehicles equipped with a 6.7L Cummins Turbo Diesel Engine (sales code ETN, ETL, ETM).
REASON FOR THIS SAFETY RECALL
Some of the above vehicles can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods.
Chronology :
- On October 10, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization reopened an investigation into 2021-2023 MY Ram 2500, 3500, and 3500/4500/5500 Cab Chassis trucks as a result of a detection of a potential trend of engine compartment fires in vehicles built after the Recall 21V-798 (FCA US No. Y76) clean point.
- From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related.
- During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay.
- As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023.
- As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets.
- On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
RAM | 2500 | 2021-2023 |
RAM | 3500 | 2021-2023 |
RAM | 4500 | 2021-2023 |
RAM | 5500 | 2021-2023 |
9 Associated Documents
Recall 573 Report – 2/16/23
RCLRPT-23V060-1872.PDF 217.344KB
RCLRPT-23V060-1872
Manufacturer Notices(to Dealers,etc) – NSRAC re 13A
RCMN-23V060-4928
Recall Acknowledgement
RCAK-23V060-5145.pdf 645.293KB
Defect Notice 573 Report
RCLRPT-23V060-8408.PDF 217.265KB
RCLRPT-23V060-8408
Recall 573 Report – 2/16/23
RCLRPT-23V060-9924.PDF 217.344KB
RCLRPT-23V060-9924
Manufacturer Notices(to Dealers,etc) – NSRAC 13A
RCMN-23V060-7063
Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication – 13A
RCMN-23V060-4433
Recall 573 Report – 2/23/23
RCLRPT-23V060-5482.PDF 217.349KB
RCLRPT-23V060-5482
Recall 573 Report – 2/16/23
RCLRPT-23V060-9935.PDF 217.303KB
RCLRPT-23V060-9935
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V060&docType=RCL
- Direct replacement - this engine air intake heater relay is designed to match the fit and function of the original relay on specified vehicles
- Ideal solution - this relay is a reliable replacement for an original part that is damaged or has failed due to fatigue
- Durable construction - this relay is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- ✪Top quality Heater Relay, meets or exceeds OEM standards, 100% tested throughout the entire manufacturing process for no-worry replacement use.
- ✪Replaces part number: 68188401AA 904-308 56026842 3924594 3969987
- ✪Fits for 1994-2002 Dodge Ram 2500 3500 With Diesel Engine.
- ✪Please check part photos, part number, part description above carefully to make sure it is what you need. if any questions, please feel free to contact us.
- ✪Package Include: 1X RELAY SOLENOID AIR INTAKE HEATER as Picture Show.
- [OE Number] 68188401AA 904-308 56026842, for 3924594 3969987 Engine
- [Fitment] For Dodge for RAM 2500 3500 with 5.9L L6 Diesel engines 1994 1995 1996 1997 1998 1999 2000 2001 2002
- [Pro of intake heater relay] Adopting reliable quality components and strictly checkment to meet original standards, designed to match the fit and function of old relay, prolong service life and performance in extreme conditions.
- [Function of grid heater relay] Direct replace and bolt it on the correct place. Replace old or damaged relay to avoid cold start problems, unable cycle off or inlet heater errors or other issues.
- [Package for engine air intake heater relay] Include 1x Air intake heater relay. Please check car make, mode, year, OE number, and part pictures before purchase. Please check relevant operation video when you replace it in doubt.
- Direct replacement - this engine air intake heater relay is designed to match the fit and function of the original relay on specified vehicles
- Ideal solution - this relay is a reliable replacement for an original part that is damaged or has failed due to fatigue
- Durable construction - this relay is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Direct replacement - this engine air intake heater relay is designed to match the fit and function of the original relay on specified vehicles
- Ideal solution - this relay is a reliable replacement for an original part that is damaged or has failed due to fatigue
- Durable construction - this relay is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Premium Quality replacement LActrical Relay
- Aftermarket Part (Not Rebuilt/Refurbished/Repurposed)
- Air Intake Heater Relay For Diesel engines
- Includes two relays and bracket
- Replaces: 68188401AA 904-308
- Replaces: for Chrysler # 68188401AA , 904-308, 56026842/ for Cummins 3924594/ for Cummins 3969987.
- Fits for 1994-2002 Dodge Ram 2500 With Diesel Engine for 1994-2002 Dodge Ram 3500 With Diesel Engine
- The replacement of the Intake Heater Relay or Bracket for the 1998.5 to 2002 Dodge Cummins powered trucks requires only one 68188401AA relay.
- Enhance performance, direct replacement, easy installation, high reliability.
- Professional Installation is Highly Recommended (No Instruction Included)
- 【Quality Assured】- 100% brand-new, never ever been utilized, all parts are tested and quality controlled prior to shipment
- 【Fitment】- for 1994-2002 Dodge Ram 2500, for Ram 3500 PICKUP 5.9L Diesel.
- 【Replaces Part Number】- for Chrysler # 68188401AA , 904-308 56026842; for Cummins 3924594; for Cummins 3969987
- 【Feature】- The product is made of high-quality materials, has been tested many times before sale, and has a long service life.
- 【Best Service】- Please contact us if you received the part damaged or if the part you ordered did not fix your problem.We would like to ensure 100% customer satisfaction for you.
- >>Replaces Part Numbers: 56026842, 3924594, 3969987, 904308 ,68188401AA, 904-308
- >>Suitable models:for 1994-2002 Dodge Ram 2500 diesel engine;for 1994-2002 Dodge Ram 3500 diesel engine
- >>Specs: Solenoid Relay Switch, Voltage: 12 Volts, Wattage: 65 watts, Terminals: 4 Terminals, (2) 1/40-20 Terminals, (2) 8-32 Terminals, Base: Isolated Base
- >>Please check part photos, part number (OE# of your old part), part description and compatibility chart above carefully and compare them with your old part to make sure it is what you need.
- >>Package Include:1x Relay Solenoid Air Intake Heater Grid(68188401AA, 904-308 56026842)
Last update on 2023-02-17 / Affiliate links / Images from Amazon Product Advertising API
This product was presentation was made with AAWP plugin.
SEOCONTENT-START
02/10/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 13A FCA US LLC (FCA US) has announced a safety recall on certain 2021 through 2023 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis vehicles equipped with a 6.7L Cummins Turbo Diesel Engine (sales code ETN, ETL, ETM). REASON FOR THIS SAFETY RECALL Some of the above vehicles can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect Relay. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-060 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : FEB 16, 2023 NHTSA Recall No. : 23V-060 Manufacturer Recall No. : 13A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 306,165 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Generation 1 Solid State Intake Heater Grid Relay (“Relay”). The suspect period began on August 3, 2020, when production of Ram 2500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US LLC (“FCA US”) no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 154,852. Production Dates : AUG 03, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 5, 2020, when production of Ram 3500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 88,423. Production Dates : AUG 05, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2023 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 4500/5500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on November 13, 2020, when production of Ram 4500/5500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 41,412. Production Dates : NOV 13, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2023 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 6, 2020, when production of Ram 3500 Cab Chassis vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 21,478. Production Dates : AUG 06, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An electrical short in the Relay can potentially lead to a vehicle fire with the ignition on or off. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Relay Component Description : Generation 1 solid state intake heater grid relay Component Part Number : 68444169AB Part 573 Safety Recall Report 23V-060 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Eberspaecher Controls Address : MAX-PLANCK-STR. 3 Landau Foreign States 76829 Country : Germany Chronology : • On October 10, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization reopened an investigation into 2021-2023 MY Ram 2500, 3500, and 3500/4500/5500 Cab Chassis trucks as a result of a detection of a potential trend of engine compartment fires in vehicles built after the Recall 21V-798 (FCA US No. Y76) clean point. • From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay. • As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023. • As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets. • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-060 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect Relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy will be a new internally fused relay (Generation 2). Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **02/09/2023: FCA US will notify dealers and begin notifying owners on or about 03/31/2023. Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023 Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-060 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : FEB 09, 2023 NHTSA Recall No. : 23V-060 Manufacturer Recall No. : 13A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 306,165 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Generation 1 Solid State Intake Heater Grid Relay (“Relay”). The suspect period began on August 3, 2020, when production of Ram 2500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US LLC (“FCA US”) no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 154,852. Production Dates : AUG 03, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 5, 2020, when production of Ram 3500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 88,423. Production Dates : AUG 05, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2023 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 4500/5500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on November 13, 2020, when production of Ram 4500/5500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 41,412. Production Dates : NOV 13, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2023 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 6, 2020, when production of Ram 3500 Cab Chassis vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 21,478. Production Dates : AUG 06, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An electrical short in the Relay can potentially lead to a vehicle fire with the ignition on or off. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Relay Component Description : Generation 1 solid state intake heater grid relay Component Part Number : 68444169AB Part 573 Safety Recall Report 23V-060 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Eberspaecher Controls Address : MAX-PLANCK-STR. 3 Landau Foreign States 76829 Country : Germany Chronology : • On October 10, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization reopened an investigation into 2021-2023 MY Ram 2500, 3500, and 3500/4500/5500 Cab Chassis trucks as a result of a detection of a potential trend of engine compartment fires in vehicles built after the Recall 21V-798 (FCA US No. Y76) clean point. • From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay. • As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023. • As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets. • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-060 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect Relay. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy will be a new internally fused relay (Generation 2). Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **02/09/2023: FCA US will notify dealers and begin notifying owners on or about 03/31/2023. Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023 Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-060 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : FEB 16, 2023 NHTSA Recall No. : 23V-060 Manufacturer Recall No. : 13A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 306,165 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Generation 1 Solid State Intake Heater Grid Relay (“Relay”). The suspect period began on August 3, 2020, when production of Ram 2500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US LLC (“FCA US”) no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 154,852. Production Dates : AUG 03, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 5, 2020, when production of Ram 3500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 88,423. Production Dates : AUG 05, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2023 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 4500/5500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on November 13, 2020, when production of Ram 4500/5500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 41,412. Production Dates : NOV 13, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2023 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 6, 2020, when production of Ram 3500 Cab Chassis vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 21,478. Production Dates : AUG 06, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An electrical short in the Relay can potentially lead to a vehicle fire with the ignition on or off. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Relay Component Description : Generation 1 solid state intake heater grid relay Component Part Number : 68444169AB Part 573 Safety Recall Report 23V-060 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Eberspaecher Controls Address : MAX-PLANCK-STR. 3 Landau Foreign States 76829 Country : Germany Chronology : • On October 10, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization reopened an investigation into 2021-2023 MY Ram 2500, 3500, and 3500/4500/5500 Cab Chassis trucks as a result of a detection of a potential trend of engine compartment fires in vehicles built after the Recall 21V-798 (FCA US No. Y76) clean point. • From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay. • As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023. • As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets. • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-060 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect Relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy will be a new internally fused relay (Generation 2). Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **02/09/2023: FCA US will notify dealers and begin notifying owners on or about 03/31/2023. Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023 Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023 * NR – Not Reported
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02/16/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 13A FCA US LLC (FCA US) has announced a safety recall on certain 2021 through 2023 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis vehicles equipped with a 6.7L Cummins Turbo Diesel Engine (sales code ETN, ETL, ETM). VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles. Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission. REASON FOR THIS SAFETY RECALL Some of the above vehicles can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect relay. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
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(Revision 1) 02/17/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 13A FCA US LLC (FCA US) has announced a safety recall on certain 2021 through 2023 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis vehicles equipped with a 6.7L Cummins Turbo Diesel Engine (sales code ETN, ETL, ETM). VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles. Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission. REASON FOR THIS SAFETY RECALL Some of the above vehicles can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-060 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : FEB 16, 2023 NHTSA Recall No. : 23V-060 Manufacturer Recall No. : 13A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 302,067 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Generation 1 Solid State Intake Heater Grid Relay (“Relay”). The suspect period began on August 3, 2020, when production of Ram 2500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US LLC (“FCA US”) no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 154,852. Production Dates : AUG 03, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 12, 2020, when production of Ram 3500 Cab Chassis vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 17,380. Production Dates : AUG 12, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2023 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 4500/5500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on November 13, 2020, when production of Ram 4500/5500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 41,412. Production Dates : NOV 13, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2023 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 5, 2020, when production of Ram 3500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 88,423. Production Dates : AUG 05, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An electrical short in the Relay can potentially lead to a vehicle fire with the ignition on or off. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Relay Component Description : Generation 1 solid state intake heater grid relay Component Part Number : 68444169AB Part 573 Safety Recall Report 23V-060 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Eberspaecher Controls Address : MAX-PLANCK-STR. 3 Landau Foreign States 76829 Country : Germany Chronology : • On October 10, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization reopened an investigation into 2021-2023 MY Ram 2500, 3500, and 3500/4500/5500 Cab Chassis trucks as a result of a detection of a potential trend of engine compartment fires in vehicles built after the Recall 21V-798 (FCA US No. Y76) clean point. • From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay. • As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023. • As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets. • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-060 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect Relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy will be a new internally fused relay (Generation 2). Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **02/09/2023: FCA US will notify dealers and begin notifying owners on or about 03/31/2023. Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023 Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-060 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : FEB 23, 2023 NHTSA Recall No. : 23V-060 Manufacturer Recall No. : 13A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 302,067 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Generation 1 Solid State Intake Heater Grid Relay (“Relay”). The suspect period began on August 3, 2020, when production of Ram 2500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US LLC (“FCA US”) no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 154,852. Production Dates : AUG 03, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 5, 2020, when production of Ram 3500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 88,423. Production Dates : AUG 05, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2023 Ram 4500/5500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 4500/5500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on November 13, 2020, when production of Ram 4500/5500 vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 41,412. Production Dates : NOV 13, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-060 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2023 Ram 3500 Cab Chassis Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2021-2023 MY Ram 3500 Cab Chassis vehicles equipped with the Cummins 6.7L Turbo Diesel engine can experience an engine compartment fire originating from the Relay. The suspect period began on August 12, 2020, when production of Ram 3500 Cab Chassis vehicles equipped with the Relay began, and ended on February 1, 2023, when FCA US no longer built vehicles with the Relay. The suspect period was determined using production and engineering change records. Similar vehicles not included in the recall population are not equipped with the Relay, or were produced before or after the suspect period. The total affected vehicles for this model is 17,380. Production Dates : AUG 12, 2020 – FEB 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An electrical short in the Relay can potentially lead to a vehicle fire with the ignition on or off. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Relay Component Description : Generation 1 solid state intake heater grid relay Component Part Number : 68444169AA, 68444169AB Part 573 Safety Recall Report 23V-060 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Eberspaecher Controls Address : MAX-PLANCK-STR. 3 Landau Foreign States 76829 Country : Germany Chronology : • On October 10, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization reopened an investigation into 2021-2023 MY Ram 2500, 3500, and 3500/4500/5500 Cab Chassis trucks as a result of a detection of a potential trend of engine compartment fires in vehicles built after the Recall 21V-798 (FCA US No. Y76) clean point. • From October 2022, through January 2023, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During December 2022 and January 2023, FCA US Engineering conducted root cause analysis, including an assessment of the potential involvement of the heater grid relay. • As of February 2, 2023, FCA US identified six customer assistance records, three warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 11, 2022 to January 13, 2023. • As of February 2, 2023, FCA US is aware of zero accidents and zero injuries potentially related to this issue for all markets. • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-060 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the suspect Relay. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy will be a new internally fused relay (Generation 2). Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **02/09/2023: FCA US will notify dealers and begin notifying owners on or about 03/31/2023. Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023 Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023 * NR – Not Reported
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