Safety Recall 14A / NHTSA 23V-059 Rearview Camera – 2021-2023 Ram 1500 & 2023 Ram 2500

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February 9, 2023 NHTSA CAMPAIGN NUMBER: 23V059000

Rearview Image May Not Display/FMVSS 111

A rearview image that does not display while in reverse decreases the driver’s visibility of the rear view, increasing the risk of injury or crash.

 

NHTSA Campaign Number: 23V059

Manufacturer Chrysler (FCA US, LLC)

Components BACK OVER PREVENTION

Potential Number of Units Affected 68,809

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 14A

FCA US LLC (FCA US) has announced a safety recall on certain 2021 through 2023 Model Year (DT) Ram 1500 and 2023 Model Year (DJ) 2500 vehicles equipped with Trailer Reverse Steering Control.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may be equipped with a Trailer Reverse Steering Control Module (TRSCM) that prevents the rearview image from displaying under certain conditions.

The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles to update the TRSCM software. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.

 


SAFETY RECALL NORTH AMERICA Rearview Camera

Reference: 63A / NHTSA 23V-059

Remedy available for

2022 (DT) Ram 1500 Pickup

 

Template Version 1.8
Revision Edition Detail
0 May 2023 Initial Version.

 

SYMPTOM DESCRIPTION

The Trailer Reverse Steering Control Module (TRSCM) software on about 8,270 of the above vehicles may prevent the rearview image from displaying under certain conditions. An Electronic Throttle Control warning indicator may also be illuminated in the instrument panel cluster. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 which requires that “The rear visibility system default to the rearview image being visible, and meet the requirements of FMVSS 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.”

 

SCOPE

This recall applies only to the above vehicles equipped with Trailer Reverse Steering Control (Sales Code XA1).IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

REPAIR TO BE PERFORMED

Reset the Trailer Reverse Steering Control Module (TRSCM) then reprogram the TRSCM with the latest available software.

CAUTION: This is a multi-stage single flash. If power is disrupted between the end of the first stage and start of the second, the TRSCM may not be recoverable and will require replacement.

 

PARTS INFORMATION

No parts are required to perform this service procedure.

 

PARTS RETURN

No parts return required for this campaign.

 

SPECIAL TOOLS

 

Number Description Picture
NPN wiTECH MicroPod II / MDP
NPN Laptop Computer
NPN wiTECH Software

 

OWNER NOTIFICATION / SERVICE SCHEDULING

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

SERVICE PROCEDURE

NOTE: The TRSCM must be reset before performing this software update. Perform the following steps to reset the TSRCM first before proceeding with the software update.

 

  1. Remove the two screws (1) along the bottom edge of the lower steering column opening cover then lower the cover (2) to gain access to the interior Power Distribution Center (PDC) (Figure 1).

 

CAUTION: Do not stress any wires while lowering the panel.

 

  1. To reset the TRSCM, remove and reinstall the TRSCM fuse 53 in the interior PDC, then cycle the ignition (Figure 2).

 

  1. Install the lower steering column cover (2) then install and tighten the two screws (1) (Figure 1).

 

NOTE: The wiTECH scan tool must be used to perform this recall.  The wiTECH software is required to be at the latest release level before performing this procedure. If the reprogramming flash for the TRSCM is aborted or interrupted, repeat the procedure. The TRSCM software must be at the latest software calibration level after completing this recall.

CAUTION: This is a multi-stage single flash. If power is disrupted between the end of the first stage and start of the second, the TRSCM may not be recoverable and will require replacement.

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen.  Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the “Topology” tab, select the “TRSCM” icon.

 

  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
  • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 22.
  • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 17.

 

  1. From the TRSCM tab, select the TRSCM flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

NOTE: When starting this ECU flash programming session, the progress bar may hang for about 2 minutes in the beginning and at the end of the flash process.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Cycle the ignition to the “OFF” position then back to the “RUN” position before clearing any DTCs that may have been set in any module during the flash process.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Close the engine compartment hood and return the vehicle to the customer or inventory.

 

RCRIT-23V059-9623

 


Chronology :

  • On September 1, 2022, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2021-2023 MY Ram 1500 vehicles and 2023 MY Ram 2500 vehicles for the rearview camera being inoperative.
  • From September 2022, through January 2023, FCA US TSRC reviewed vehicle records and met with FCA US engineering to review supplier data to understand the condition.
  • On January 18, 2023, FCA US TSRC recognized that the TRSCM may fail internally resulting in the rearview camera image not displaying during a backing event under certain circumstance, potentially not in compliance with FMVSS No. 111.
  • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


Safety Recall Y80 Trailer Reverse Steering Control Module – 2021 Ram 1500 Pickup Trucks

 

Safety Recall Y80 Trailer Reverse Steering Control Module – 2021 Ram 1500 Pickup Trucks

 


Safety Recall Y30 – Trailer Reverse Steering Control Module – 2021 Ram 1500

 

Safety Recall Y30 – Trailer Reverse Steering Control Module – 2021 Ram 1500

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
RAM 1500 2021-2023
RAM 2500 2023

 


16 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V059-9708.PDF 215.843KB

RCLRPT-23V059-9708

 


Remedy Instructions and TSB

RCRIT-23V059-4017.pdf 428.11KB

RCRIT-23V059-4017

 


Recall Acknowledgement

RCAK-23V059-4068.pdf 645.255KB

RCAK-23V059-4068

 


Manufacturer Notices(to Dealers,etc) – NSRAC re 14A

RCMN-23V059-6534.pdf 49.188KB

RCMN-23V059-6534

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V059-2041.pdf 175.842KB

RCONL-23V059-2041

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V059-3500.PDF 211.153KB

RCLQRT-23V059-3500

 


Remedy Instructions and TSB

RCRIT-23V059-9623.pdf 286.315KB

RCRIT-23V059-9623

 


Recall 573 Report – 5/11/23

RCLRPT-23V059-1831.PDF 215.898KB

RCLRPT-23V059-1831

 


Manufacturer Notices(to Dealers,etc) NSRAC re New Safety Recall Advanced Communication – 63A

RCMN-23V059-6401.pdf 50.413KB

RCMN-23V059-6401

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re New Safety Recall Advanced Communication – 58A

RCMN-23V059-8819.pdf 286.315KB

RCMN-23V059-8819

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V059-4777.pdf 175.491KB

RCONL-23V059-4777

 


ISSUED Renotification Notice

RCRN-23V059-6497.pdf 140.761KB

RCRN-23V059-6497

 


Recall Quarterly Report #2, 2023-2

RCLQRT-23V059-5394.PDF 211.264KB

RCLQRT-23V059-5394

 


ISSUED Renotification Notice

RCRN-23V059-0459.pdf 144.29KB

RCRN-23V059-0459

 


Recall Quarterly Report #3, 2023-3

RCLQRT-23V059-6770.PDF 211.486KB

RCLQRT-23V059-6770

 


Miscellaneous Document – Email Blast re Details of the Recall

RMISC-23V059-8566.pdf 241.636KB

RMISC-23V059-8566

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V059&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light CarDAQ-Plus
Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light CarDAQ-M
Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light VSI J2534 ECU Reprogrammer
Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall 14A / NHTSA 23V-059 Rearview Camera - 2021-2023 Ram 1500 & 2023 Ram 2500 | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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