T56 – Active Headrests may not Deploy in a Crash – 2012-2013 Chrysler 200 & Dodge Avenger – FCA

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NHTSA Campaign Number: 17V640
Manufacturer Chrysler (FCA US LLC)
Components AIR BAGS, SEATS
Potential Number of Units Affected 414,134

Active Headrests may not Deploy in a Crash

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

Summary

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

Remedy

Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. Interim notices informing owners of the safety risk are expected to be mailed November 29, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is T56.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Vehicle has a Recall

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V640-1603.pdf