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SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
Remedy available for
2023 (DS) Ram 1500 Classic Pickup
2023-2024 (D2) Ram 3500 Pickup
2023-2024 (DD) Ram 3500 Cab Chassis
2023 (DF) Ram 3500 10k Lb. Cab Chassis
2023-2024 (DJ) Ram 2500 Pickup
2023-2024 (DP) Ram 4500/5500 Cab Chassis
Template Version 1.0
Revision | Edition | Detail |
0 | March 2024 | Initial version. |
IMPORTANT:
- Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle.
- Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery.
- Dealers should also perform this recall on vehicles in for service.
Involved vehicles can be determined by using the VIP inquiry process.
SYMPTOM DESCRIPTION
About 15,720 of the above vehicles may have been built have been built with a steering column control module (SCCM) with an insufficient weld between an internal flexible flat cable (FFC) and busbar. The SCCM may not allow a deployment signal from the Occupant Restraint Controller to reach the driver airbag module, preventing airbag deployment. An airbag that does not deploy when intended may result in increased risk of injury to the driver in certain crashes.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208 requires driver’s airbag deployment during a crash.
SCOPE
This recall applies only to the above vehicles.
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
REPAIR TO BE PERFORMED
Use wiTech to perform SCCM Serial Number
Validation. If the SCCM fails the validation, replace the SCCM. If it passes the validation, return the vehicle to the customer.
PARTS INFORMATION
Part No. | Qty. | Part Name |
CSPRB2A1AA | 1 | SCREW, Hex Flange Head (M10X1.5X35 – Steering Wheel) (All Platforms) |
CSPRB2A2AA | 1 | STEERING CONTROL |
CSPRB2A3AA | 1 | STEERING CONTROL
(SCCM MODULE) 2023 (DS) RAM 1500 Pickup (with NHS heated steering wheel and with XAP power adjustable pedal) |
CSPRB2A6AA | 1 | STEERING CONTROL
(SCCM MODULE) 2023 – 2024 (D2) RAM 3500 Pickup, 2023 – 2024 (DJ) RAM 2500 Pickup, 2023 – 2024 (DD) RAM 3500 Cab Chassis, 2023 – 2024 (DP) RAM 4500/5500 Cab Chassis (with XA8 non-adjustable pedals, without NHS heated steering wheel) |
CSPRB2A7AA | 1 | STEERING CONTROL
(SCCM MODULE) 2023 – 2024 (DP) RAM 4500/5500 Cab Chassis, 2023 (DF) RAM 3500 <10K LB. Cab Chassis, 2023 – 2024 (DD) RAM 3500 Cab Chassis, 2023 – 2024 (DJ) RAM 2500 Pickup, 2023 – 2024 (D2) RAM 3500 Pickup (with XA8 nonadjustable pedals, with NHS heated steering wheel) |
CSPRB2A9AA | 1 | STEERING CONTROL
(SCCM MODULE) 2023 – 2024 (D2) RAM 3500 Pickup, 2023 – 2024 (DJ) RAM 2500 Pickup (with XAP power adjustable pedal or XAM power adjustable pedals with memory, and with NHS heated steering wheel) |
PARTS RETURN
No parts return required for this campaign.
Render the recalled part unusable and discard.
SPECIAL TOOLS
Number | Description |
NPN | wiTECH MicroPod II / MDP |
NPN | Laptop Computer |
NPN | wiTECH Software |
10187 | Remover Tool, Driver’s Airbag |
C-4755 | Trim Stick |
2050200100 | Remover, Driver Air Bag |
10187 | Remover Tool, Driver’s Airbag |
OWNER NOTIFICATION / SERVICE SCHEDULING
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
SERVICE PROCEDURE – DIAGNOSIS
A. wiTECH Diagnostic Testing
NOTE: The wiTECH scan tool must be used to perform this recall. The wiTECH software is required to be at the latest release level before performing this procedure.
- Connect the wiTECH MDP to the vehicle data link connector.
- Place the ignition in the “RUN”
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- Select “SCCM” from the topology screen.
- Go to the “Misc. Functions”
- Select “SCCM Serial Number Validation”.
- One of these results will be displayed:
- “Serial Number Confirmed OK. No replacement needed.” Clear any set codes and return the vehicles to the owner.
- “This SCCM is faulty and needs replacement. Refer to recall instructions.” Complete the SCCM replacement steps below.
SERVICE PROCEDURE – DS
B. Remove SCCM
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from entering the Driver AirBag (DAB), or becoming entrapped between the DAB cushion and the DAB trim cover. Failure to observe this warning could result in occupant injuries upon airbag deployment.
CAUTION: If the clockspring is not properly centered in relation to the Steering Angle Sensor (SAS), steering wheel, steering shaft and steering gear, it may be damaged or Diagnostic Trouble Codes (DTC) may be set in the SAS. Service replacement clocksprings are shipped pre-centered and with a locking pin installed. This locking pin should not be removed until the clockspring has been installed on the steering column.
- Place the front wheels in the straight-ahead position.
- Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable.
- Wait 2 minutes for capacitor discharge.
- From below the steering column, remove the two outboard screws within the recess areas (2) that secure the upper shroud (1) to the lower shroud (3) (Figure 1).
NOTE: There are snap connections near the instrument cluster and between the shroud and the steering wheel that secure the upper and lower shroud.
- Remove the upper shroud (1) by pushing gently inward and upward on both sides of the upper shroud above the parting line of the lower shroud to release the snap features that secure the two shroud halves to each other (Figure 1).
- Release the steering column tilt lever and lower the column to its most downward position for easiest driver airbag removal access.
NOTE: It may be helpful to use a small mirror to aid visibility during the initial attempt to remove the
Driver AirBag (DAB) from the steering wheel.
- There are three airbag retainer access holes (1) on the instrument panel side of the hub of the steering wheel (2), located at the two o’clock, six o’clock and ten o’clock positions. The steering wheel must be rotated to bring each of these access holes up to the twelve o’clock position of the steering column one at a time for removal access (Figure 2).
- Insert the short blade (Tip A) of the DAB Removal Tool (Special Tool Number 10187 ) (1) or the blade of an equivalent prying tool into either of the upper (two o’clock or ten o’clock) access holes (3) of the steering wheel hub rear trim cover (2), being certain to place the blade of the tool on the inboard (steering wheel hub) side of the airbag snap retainer wire loop (Figure 3).
- Push the handle of the tool downward for the blade to pry the snap retainer wire loop (3) upward far enough to disengage the loop from the hook of the steering wheel armature. At the same time, gently pull the DAB (1) away from the steering wheel (2) to prevent the retainer from snapping back into place over the hook once it is disengaged (Figure 4).
- Repeat Steps 7 and 8 at the other upper (two o’clock or ten o’clock) access hole to disengage the other upper snap retainer wire loop.
- Repeat Steps 7 and 8 at the lower (six o’clock) access hole to disengage the lower snap retainer wire loop. The lower snap retainer wire loop has a distinctive V-shape and must always be installed onto the six o’clock hook of the steering wheel armature.
- Pull the DAB away from the steering wheel far enough to access and disengage the plastic push-in retainer (2) of the clockspring pigtail wire harness (1) from the locator hole (3) at the 12 o’clock position on the back of the airbag housing (Figure 5).
CAUTION: Do not pull on the clockspring pigtail wires or pry on the connector insulator to disengage the connector from the driver airbag inflator connector receptacle. Improper removal of these pigtail wires and their connector insulators can result in damage to the airbag circuits or connector insulators.
- The clockspring DAB pigtail wire connector insulators (1) are secured by integral latches (2) to the airbag inflator connector receptacles, which are located on the back of the airbag housing. Pinch both latches firmly, then pull the insulators straight out from the airbag inflator to disconnect them from the connector receptacles (Figure 6).
- Remove the DAB from the steering wheel.
- Remove the steering wheel bolt and DISCARD.
- Disconnect the wire harness connectors (1) and (2) (Figure 7).
- Remove the steering wheel.
- Using a trim stick C-4755 or equivalent, disengage the retainer clip that secures the hood release to the steering column opening cover, and remove the hood release handle from the cover (Figure 8).
- Remove the two fasteners (2) that secure the bottom of the steering column opening cover (1) to the instrument panel (Figure 8).
- Remove the Data Link Connector (3) from the steering column opening cover (2) by pressing in the tabs (1) and pushing the connector through the opening on the back side of the cover (Figure 9).
- Using a trim stick C-4755 or equivalent, release the retainer clips that secure the steering column opening cover (1) to the instrument panel and remove the cover (Figure 10).
- Disconnect necessary wire harness connectors.
- Remove the lower shroud to column retaining screw (1) and carefully move the lower shroud over the steering column tilt lever and off the steering column (Figure 11).
- Remove the screw (1) (Figure 12).
- Remove the screw (1) (Figure 13).
- Pull the SCCM slightly away from the steering column and disconnect the pedal adjustment wire harness connector, if equipped.
- Remove the SCCM from the steering column (Figure 14).
- Disengage the wire harness routing clip (1) (Figure 14).
- Disconnect the wire harness connectors (2 & 3) (Figure 14).
- Remove and DISCARD the SCCM from the vehicle.
C. Install SCCM
NOTE: The Steering Column Control Module (SCCM) centering can be verified by visually confirming the blue striped ribbon is present in the sight glass (Figure 15).
- Connect the wire harness connectors (2&3) (Figure 14).
- Secure the wire harness routing clip (1) (Figure 14).
- While sliding the SCCM over the steering column connect the pedal adjustment wire harness connector, if equipped.
- Install and securely tighten the screws (1) (Figures 12 & 13).
- Remove the lock tab or any other device that is being used to secure the SCCM rotor to the SCCM case to maintain SCCM centering.
- Install the lower shroud, shroud to column retaining screw (1) and tighten securely (Figure 11).
NOTE: If the vehicle is equipped with an automatic transmission, be certain to engage the gearshift lever boot into the opening in both shroud halves.
- Lift the steering column opening cover into position. Connect necessary wire harness connectors.
- Align the retainer clips that secure the steering column opening cover (1) to the instrument panel and install the cover (Figure 10).
- Install the Data Link Connector (3) to the steering column opening cover (2) through the opening on the back side of the cover (Figure 9).
- Install the two fasteners (2) that secure the bottom of the steering column opening cover (1) to the instrument panel and tighten securely (Figure 8).
- Engage the retainer clip that secures the hood release to the steering column opening cover (Figure 8).
NOTE: Do not reuse the old steering wheel bolt (a new bolt must be used)
- Align the steering column control module (SCCM) lug and install steering wheel to the column.
NOTE: Be certain that the steering wheel mounting bolt is tightened to the proper torque specification to ensure proper clockspring operation.
- Install the NEW steering wheel bolt. Tighten the bolt to 61 N·m (45 ft. lbs.).
- Connect the wire harness connectors (1) and (2) (Figure 7).
- Position the Driver AirBag (DAB) close enough to the steering wheel to reconnect the two clockspring DAB pigtail wire (1) electrical connections (5) to the inflator connector receptacles (4) on the back of the airbag housing (Figure 5).
- Reconnect the wire connectors to the airbag inflator connector receptacles by pressing straight in on the connector insulator. Be certain to engage each keyed and color-coded connector to the matching connector receptacle. You can be certain that each connector is fully engaged in its receptacle by listening carefully for a distinct, audible click as the connector latches snap into place.
- Be certain to fully engage the plastic push-in retainer (2) of the clockspring pigtail wires into the locator hole (3) at the 12 o’clock position on the back of the airbag housing (Figure 5).
- Carefully position the DAB (1) into the hub cavity of the steering wheel (2). Be certain that the clockspring pigtail wires and the steering wheel wire harness are not pinched between the DAB and the horn switch, the steering wheel armature or, on vehicles equipped with a diesel engine, the steering wheel damper weight (Figure 4).
- Engage the lower airbag snap retainer wire loop (3) onto the lower hook of the steering wheel armature. The lower snap retainer wire loop has a distinctive V-shape and must always be installed onto the six o’clock hook of the steering wheel armature (Figure 4).
- Roll the DAB upwards and press firmly and evenly over the two upper snap retainer wire loop locations simultaneously until they snap into place over the two upper hooks of the steering wheel armature.
NOTE: If the vehicle is equipped with an automatic transmission, be certain to engage the gearshift lever boot into the opening in both shroud halves.
- Position the upper shroud (1) onto the steering column over the lower shroud (3) (Figure 1).
- Align the snaps features on the upper and lower shroud halves and apply hand pressure to snap together.
- From below the steering column, install the two outboard screws within the recess areas (2) that secure the upper shroud (1) to the lower shroud (3) (Figure 1).
NOTE: Do not reconnect the negative cable to the battery at this time. The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.
NOTE: The following procedure should be performed using a diagnostic scan tool to verify proper Supplemental Restraint System (SRS) operation following the service or replacement of any SRS component. Refer to the appropriate diagnostic procedures.
- During the following test, the negative cable remains disconnected and isolated from the battery, as it was during the Supplemental Restraint System (SRS) component removal and installation procedures.
- Be certain that the diagnostic scan tool contains the latest version of the proper diagnostic software. Connect the scan tool to the 16-way Data Link Connector (DLC) (2). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover (1) and outboard of the steering column (Figure 16).
- Transition the status of the ignition switch (also known as the Keyless Ignition Node/KIN or Ignition Node Module/IGNM) to ON and exit the vehicle with the scan tool.
- Check to be certain that nobody is in the vehicle, then connect the negative cable to the battery.
- Using the scan tool, read and record the active (current) Diagnostic Trouble Code (DTC) data.
- Next, use the scan tool to read and record any stored (historical) DTC data.
- If any DTC is found in Step 28 or Step 29, refer to the appropriate diagnostic information.
- Use the scan tool to erase the stored DTC data. If any problems remain, the stored DTC data will not erase. Refer to the appropriate diagnostic information to diagnose any stored DTC that will not erase. If the stored DTC information is successfully erased, go to Step 32.
- Transition the status of the ignition switch to OFF for about 15 seconds, and then back to ON. Observe the airbag indicator in the instrument cluster. It should light from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. If the airbag indicator fails to light, or lights and stays ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
NOTE: Proper SCCM installation must also be confirmed by viewing the SAS menu item, Data Display function using a diagnostic scan tool.
SERVICE PROCEDURE – DP, DJ, DF, DD AND D2
D. Remove SCCM
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the
Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from entering the Driver AirBag (DAB), or becoming entrapped between the DAB cushion and the DAB trim cover. Failure to observe this warning could result in occupant injuries upon airbag deployment.
CAUTION: If the clockspring is not properly centered in relation to the Steering Angle Sensor (SAS), steering wheel, steering shaft and steering gear, it may be damaged or Diagnostic Trouble Codes (DTC) may be set in the SAS. Service replacement clocksprings are shipped pre-centered and with a locking pin installed. This locking pin should not be removed until the clockspring has been installed on the steering column.
- Place the front wheels in the straight-ahead position.
NOTE: If the vehicle is equipped with an auxiliary battery, when disconnecting and isolating the negative battery cable for the 12-volt system, both batteries will need to be disconnected to power down the vehicle.
- Disconnect the Intelligent Battery Sensor (IBS) wire harness connector (1) (Figure 17).
NOTE: Failure to disconnect the IBS wire harness connector can lead to damage of the IBS wire harness connector.
- Loosen the ground terminal nut (2) and remove the negative battery cable with IBS from the battery and isolate it.
- If the vehicle is equipped with an auxiliary battery, Loosen the clamp (1) and remove the clamp from the battery and isolate.
NOTE: If the vehicle is equipped with an auxiliary battery, install the negative clamp on the negative battery post and tighten to the proper torque specifications prior to connecting the IBS.
- Wait 2 minutes for capacitor discharge.
- Locate the access hole dimples (1) in the lower surface of the steering wheel hub rear trim cover near each of the two horizontal spokes.
- Using the Remover, Driver Air Bag 2050200100, pierce the trim cover at the dimple and insert it through one of the steering wheel access holes. A guide and notch integral to each side of the steering wheel hub rear trim cover and the mounting/horn switch plate will assist in directing the tool to the ends of the retainer spring (Figure 18).
- When the tool makes contact with the retainer spring, push inward (toward the steering column) on the tool far enough to disengage the retainer spring from under the hook of the steering wheel armature.
- Pull the released side of the DAB away from the steering wheel far enough to insert a trim stick or another long and thin obstacle between the released spoke of the DAB trim cover and the steering wheel spoke hub cavity. This will help to prevent the released end of the retainer spring from becoming accidentally engaged again while the opposite end of the retainer spring is being released.
- Repeat Steps 6 and 7 for the opposite end of the retainer spring.
- Pull the DAB away from the steering wheel far enough to access the steering wheel wire harness connector to the DAB inflator initiators (1) (Figure 19).
CAUTION: Do not pull on the clockspring pigtail wires or pry on the connector insulators to disengage them from the Driver AirBag (DAB) inflator initiator connector receptacles. Improper removal of these pigtail wires and their connector insulators can result in damage to the airbag circuits or the connector insulators.
- The clockspring DAB pigtail wire connector insulators are secured by integral latches and a Connector Position Assurance (CPA) lock to the airbag tether cutter and inflator connector receptacles, which are located on the back of the floating horn switch plate and the DAB housing. Pull the lock straight away from the connector insulator, then pull the insulators straight away from the connector receptacles to disengage and disconnect them (Figure 19).
- Remove the DAB and floating horn switch plate from the steering wheel as a unit.
- Disconnect the steering wheel wire harness connectors (1) (Figure 20).
- If equipped, disconnect the heated steering wheel wire harness connectors.
- Remove and DISCARD the steering wheel bolt (2) and retain the damper if equipped (Figure 20).
NOTE: If the steering wheel cannot be removed by hand, a commercially available puller may be used to remove the steering wheel.
- Remove the three steering column shroud screws (Figure 21).
- If equipped, release the shifter boot (1) from the steering column shroud (Figure 22).
- Disengage the upper steering column shroud tabs (2) from the lower steering column shroud (Figure 22).
- Disengage the gap hider (1) from the upper steering column shroud (2) and remove the upper steering column shroud (Figure 23).
- Remove the lower steering column shroud screws (2), then the shroud (1) (Figure 24).
- Secure the SCCM in the straight-ahead position.
- Remove the screws (1) (Figure 25 and 26).
- Pull the SCCM slightly away from the steering column and disconnect the pedal adjustment wire harness connector (4), if equipped (Figure 27).
- Remove the SCCM from the steering column.
- Disengage the wire harness routing clip (1) (Figure 27).
- Disconnect the wire harness connectors (2 & 3) (Figure 27).
E. Install SCCM
NOTE: The Steering Column Control Module (SCCM) centering can be verified by visually confirming the blue striped ribbon is present in the sight glass (Figure 28).
- Connect the wire harness connectors (2 & 3) (Figure 27).
- Secure the wire harness routing clip (1) (Figure 27).
- While sliding the NEW SCCM over the steering column connect the pedal adjustment wire harness connector.
- Install and securely tighten the SCCM screws (1) (Figure 25 and 26).
- Position the lower steering column (1) shroud to the steering column (Figure 24).
- Engage the upper steering column shroud (2) to the gap hider (1) (Figure 24). Verify that the top shroud is properly secured to the gap hider. Move the tilt column up and down to ensure the gap hider stays connected to the upper shroud.
- Install the upper steering column shroud to the lower steering column shroud (Figure 22).
- If equipped, install the shifter boot (1) to the steering column shroud (Figure 22).
- Install and securely tighten the three steering column shroud screws (2) (Figure 21).
- If equipped, connect the heated steering wheel wire harness connectors and secure the steering wheel wire harness.
- Install the steering wheel to the steering column.
- If equipped, position the damper to the steering wheel, then install a NEW steering wheel bolt and tighten the nut to 61 N·m (45 ft. lbs.) (Figure 20).
- Connect the two steering wheel wire harness connectors (Figure 19).
- Position the DAB close enough to the steering wheel to connect the steering wheel wire harness connectors to the DAB inflator initiators (1) (Figures 19 and 20).
- Connect the clockspring pigtail wire connectors to the airbag inflator initiator connector receptacles by pressing straight in on the connector insulator. Be certain to engage each keyed and color-coded connector to the matching connector receptacle. Be certain that each connector is fully engaged in its receptacle, then push the connector lock straight into the connector to lock it in place.
- Carefully position the DAB to the steering wheel hub cavity while tugging lightly upward on the clockspring pigtail wires for the airbag and tucking the wires in the upper hub cavity of the steering wheel. Be certain that none of the steering wheel wiring is pinched between the airbag housing or the horn switch and the steering wheel armature.
- Using both hands, push firmly and evenly on both sides of the DAB trim cover until both ends of the spring retainer have snapped in place under the hooks within the hub cavity of the steering wheel.
- Do not connect the negative cable to the battery at this time. The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.
NOTE: The following procedure should be performed using a diagnostic scan tool to verify proper Supplemental Restraint System (SRS) operation following the service or replacement of any SRS component. Refer to the appropriate diagnostic procedures.
- During the following test, the negative cable remains disconnected and isolated from the battery, as it was during the Supplemental Restraint System (SRS) component removal and installation procedures.
- Be certain that the diagnostic scan tool contains the latest version of the proper diagnostic software. Connect the diagnostic scan tool to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover and outboard of the steering column.
- Check to be certain that there are no occupants in the vehicle, then connect the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), connect the IBS connector.
- If the vehicle is equipped with Keyless Go, follow the warning below.
WARNING: After disconnecting the 12-Volt battery wait two minutes before proceeding. Remove the ORC fuses, connect the 12-Volt battery, wait two minutes before proceeding. Cycle the ignition to the on position, then reconnect the orc fuses. Failure to follow these instructions may result in possible serious or fatal in jury.
- For vehicles with a standard ignition follow the warning below.
WARNING: Turn the ignition on, then reconnect the 12-Volt battery. Failure to follow these instructions may result in possible serious or fatal injury.
- Exit the vehicle with the diagnostic scan tool.
- Using the diagnostic scan tool, read and record the active (current) Diagnostic Trouble Code (DTC) data.
- Next, use the diagnostic scan tool to read and record any stored (historical) DTC data.
- If any DTC is found in Step 25 or Step 26, refer to the appropriate diagnostic information.
- Use the diagnostic scan tool to erase the stored DTC data. If any problems remain, the stored DTC data will not erase. Refer to the appropriate diagnostic information to diagnose any stored DTC that will not erase. If the stored DTC information is successfully erased, go to Step 29.
- Turn the ignition switch OFF for about 15 seconds, and then back to ON. Observe the airbag indicator in the instrument cluster. It should light from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. If the airbag indicator fails to light, or lights and stays ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
NOTE: Proper SCCM installation must also be confirmed by viewing the SAS menu item, Data Display function using a diagnostic scan tool.
Driver’s Air Bag May Not Deploy – 2023-2024 Chrysler, Jeep & RAM
Driver’s Air Bag May Not Deploy – 2023-2024 Chrysler, Jeep & RAM
Remedy Instructions and TSB
RCRIT-24V199-0888.pdf 1246.659KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V199&docType=RCL
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- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN).
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
Last update on 2024-04-14 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved (djt)
1/25
Remedy available for
2023 (DS) Ram 1500 Classic Pickup
2023-2024 (D2) Ram 3500 Pickup
2023-2024 (DD) Ram 3500 Cab Chassis
2023 (DF) Ram 3500 10k Lb. Cab Chassis
2023-2024 (DJ) Ram 2500 Pickup
2023-2024 (DP) Ram 4500/5500 Cab
Chassis
Template Version 1.0
Revision Edition Detail
0 March 2024 Initial version.
SYMPTOM DESCRIPTION
About 15,720 of the above vehicles may have been
built have been built with a steering column control
module (SCCM) with an insufficient weld between an
internal flexible flat cable (FFC) and busbar. The
SCCM may not allow a deployment signal from the
Occupant Restraint Controller to reach the driver
airbag module, preventing airbag deployment. An
airbag that does not deploy when intended may result
in increased risk of injury to the driver in certain
crashes.
The condition described above does not comply with
Federal Motor Vehicle Safety Standard (FMVSS)
No. 208 requires driver’s airbag deployment during a
crash.
SCOPE
This recall applies only to the above vehicles.
NOTE: Some vehicles above may have been
identified as not involved in this recall and therefore
have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be
in dealer new vehicle inventory. Federal law requires
you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider
this requirement to apply to used vehicle inventory and
should perform this recall on vehicles in for service.
Involved vehicles can be determined by using the VIP
inquiry process.
IMPORTANT:
• Some of the involved vehicles may be in dealer
new vehicle inventory. Federal law requires you
to complete this recall service on these vehicles
before retail delivery. Violation of this requirement
by a dealer could result in a civil penalty of up to
$26,315 per vehicle.
• Some of the involved vehicles may be in dealer
used vehicle inventory. Dealers should complete
this recall service on these vehicles before retail
delivery.
• Dealers should also perform this recall on vehicles
in for service.
Involved vehicles can be determined by using the
VIP inquiry process.
REPAIR TO BE PERFORMED
Use wiTech to perform SCCM Serial Number
Validation. If the SCCM fails the validation, replace the
SCCM. If it passes the validation, return the vehicle to
the customer.
COMPLETION REPORTING / REIMBURSEMENT
Claims for vehicles that have been serviced must be
submitted on the DealerCONNECT Claim Entry
Screen located on the Service tab. Claims paid will
be used by FCA to record recall service completions
and provide dealer payments.
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199 FCA US LLC
_________________________________________________________
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved (djt)
2/25
Use the following labor operation numbers and time
allowances:
Labor Description Number Hrs
Inspect Steering Column
Control Module (SCCM)
08-14-B1-81 0.2
Inspect and Replace Steering
Column Control Module
SCCM – DS Models Only
08-14-B1-82 0.8
Inspect and Replace Steering
Column Control Module
SCCM – DJ/D2/DD/DF/DP
Models Only
08-14-B1-82 0.7
Labor Description Number Allowance
Floor Plan Reimbursement 95-95-95-97
Calculate
See Below
Floor Plan Reimbursement represents the vehicle’s
average daily allowance (see table below) multiplied
by the number of days the vehicle was in dealer
inventory and not available for sale. This
reimbursement is limited to the number of days from
the date of the stop sale to the date that the remedy
was made available. Note: If the vehicle was received
by your dealership (KZX date) AFTER the stop sale
date, you will use the KZX date instead of the stop sale
date. For this Recall, the stop sale was initiated on
03/21/2024 and the remedy was made available on
03/29/2024, therefore, the number of days cannot
exceed 8 days.
Vehicle
Average Daily
Allowance
2023 (DS) Ram 1500 Classic
Pickup
2023-2024 (D2) Ram 3500 Pickup
2023-2024 (DD) Ram 3500 Cab
Chassis
2023 (DF) Ram 3500 10k Lb. Cab
Chassis
2023-2024 (DJ) Ram 2500 Pickup
2023-2024 (DP) Ram 4500/5500
Cab Chassis
Add the cost of the recall parts package plus
applicable dealer allowance to your claim.
PARTS INFORMATION
Part No. Qty. Part Name
CSPRB2A1AA 1 SCREW, Hex Flange Head
(M10X1.5X35 – Steering
Wheel) (All Platforms)
CSPRB2A2AA 1 STEERING CONTROL
(SCCM MODULE) 2023
(DS) RAM 1500 Pickup
CSPRB2A3AA 1 STEERING CONTROL
(SCCM MODULE) 2023
(DS) RAM 1500 Pickup
(with NHS heated steering
wheel and with XAP power
adjustable pedal)
CSPRB2A6AA 1 STEERING CONTROL
(SCCM MODULE) 2023 –
2024 (D2) RAM 3500
Pickup, 2023 – 2024 (DJ)
RAM 2500 Pickup,
2023 – 2024 (DD) RAM
3500 Cab Chassis,
2023 – 2024 (DP) RAM
4500/5500 Cab Chassis
(with XA8 non-adjustable
pedals, without NHS heated
steering wheel)
CSPRB2A7AA 1 STEERING CONTROL
(SCCM MODULE) 2023 –
2024 (DP) RAM 4500/5500
Cab Chassis,
2023 (DF) RAM 3500 <10K
LB. Cab Chassis,
2023 – 2024 (DD) RAM
3500 Cab Chassis,
2023 – 2024 (DJ) RAM
2500 Pickup,
2023 – 2024 (D2) RAM
3500 Pickup (with XA8 nonadjustable
pedals, with NHS
heated steering wheel)
CSPRB2A9AA 1 STEERING CONTROL
(SCCM MODULE) 2023 –
2024 (D2) RAM 3500
Pickup, 2023 – 2024 (DJ)
RAM 2500 Pickup (with
XAP power adjustable
pedal or XAM power
adjustable pedals with
memory, and with NHS
heated steering wheel)
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved (djt)
3/25
PARTS RETURN
No parts return required for this campaign.
Render the recalled part unusable and discard.
SPECIAL TOOLS
Number Description
NPN wiTECH MicroPod II / MDP
NPN Laptop Computer
NPN wiTECH Software
10187 Remover Tool, Driver’s Airbag
C-4755 Trim Stick
2050200100 Remover, Driver Air Bag
10187 Remover Tool, Driver’s Airbag
DEALER NOTIFICATION
To view this notification on DealerCONNECT, select
“Global Recall System” on the Service tab, then click
on the description of this notification.
OWNER NOTIFICATION / SERVICE SCHEDULING
All involved vehicle owners known to FCA are being
notified of the service requirement by first class mail.
They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner
letter is attached.
VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP
AND DEALER FOLLOW UP
All involved vehicles have been entered into the
DealerCONNECT Global Recall System (GRS) and
Vehicle Information Plus (VIP) for dealer inquiry as
needed.
GRS provides involved dealers with an updated VIN
list of their incomplete vehicles. The owner’s name,
address and phone number are listed if known.
Completed vehicles are removed from GRS within
several days of repair claim submission.
To use this system, click on the “Service” tab and then
click on “Global Recall System.” Your dealer’s VIN
list for each recall displayed can be sorted by those
vehicles that were unsold at recall launch, those with
a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold
vehicles before retail delivery. Dealers should also
use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted
owner name and address information that was
obtained from the Department of Motor Vehicles of
various states. Use of this information is permitted for
this recall only and is strictly prohibited from all other
use.
ADDITIONAL INFORMATION
If you have any questions or need assistance in
completing this action, please contact your Service
and Parts District Manager.
Customer Services / Field Operations
FCA US LLC.
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved (djt)
4/25
SERVICE PROCEDURE – DIAGNOSIS
A. wiTECH Diagnostic Testing
NOTE: The wiTECH scan tool must be used to perform this recall. The wiTECH software is required to be
at the latest release level before performing this procedure.
1. Connect the wiTECH MDP to the vehicle data link connector.
2. Place the ignition in the “RUN” position.
3. Open the wiTECH 2.0 website.
4. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the
screen. Click “Accept”.
5. From the “Vehicle Selection” screen, select the vehicle to be updated.
6. Select “SCCM” from the topology screen.
7. Go to the “Misc. Functions” tab.
8. Select “SCCM Serial Number Validation”.
9. One of these results will be displayed:
• “Serial Number Confirmed OK. No replacement needed.” Clear any set codes and return the
vehicles to the owner.
• “This SCCM is faulty and needs replacement. Refer to recall instructions.” Complete the
SCCM replacement steps below.
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved (djt)
5/25
SERVICE PROCEDURE – DS
B. Remove SCCM
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the
Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag,
seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect
and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to
discharge before performing further diagnosis or service. This is the only sure way to disable the SRS.
Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from
entering the Driver AirBag (DAB), or becoming entrapped between the DAB cushion and the DAB trim
cover. Failure to observe this warning could result in occupant injuries upon airbag deployment.
CAUTION: If the clockspring is not properly centered in relation to the Steering Angle Sensor (SAS),
steering wheel, steering shaft and steering gear, it may be damaged or Diagnostic Trouble Codes (DTC)
may be set in the SAS. Service replacement clocksprings are shipped pre-centered and with a locking
pin installed. This locking pin should not be removed until the clockspring has been installed on the
steering column.
1. Place the front wheels in the straight-ahead position.
2. Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS),
disconnect the IBS connector first before
disconnecting the negative battery cable.
3. Wait 2 minutes for capacitor discharge.
4. From below the steering column, remove the two
outboard screws within the recess areas (2) that
secure the upper shroud (1) to the lower shroud (3)
(Figure 1).
NOTE: There are snap connections near the
instrument cluster and between the shroud and
the steering wheel that secure the upper and lower
shroud.
5. Remove the upper shroud (1) by pushing gently
inward and upward on both sides of the upper shroud
above the parting line of the lower shroud to release
the snap features that secure the two shroud halves to
each other (Figure 1).
6. Release the steering column tilt lever and lower the column to its most downward position for easiest driver
airbag removal access.
Figure 1 – Steering Column Upper
Shroud
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved (djt)
6/25
NOTE: It may be helpful to use a small mirror to aid visibility during the initial attempt to remove the
Driver AirBag (DAB) from the steering wheel.
7. There are three airbag retainer access holes (1) on
the instrument panel side of the hub of the steering
wheel (2), located at the two o’clock, six o’clock and
ten o’clock positions. The steering wheel must be
rotated to bring each of these access holes up to the
twelve o’clock position of the steering column one at a
time for removal access (Figure 2).
8. Insert the short blade (Tip A) of the DAB Removal
Tool (Special Tool Number 10187 ) (1) or the blade of
an equivalent prying tool into either of the upper (two
o’clock or ten o’clock) access holes (3) of the steering
wheel hub rear trim cover (2), being certain to place
the blade of the tool on the inboard (steering wheel
hub) side of the airbag snap retainer wire loop
(Figure 3).
Figure 2 – Airbag Retainer Access
Holes
Figure 3 – DAB Removal Tool 10187
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
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9. Push the handle of the tool downward for the blade to
pry the snap retainer wire loop (3) upward far enough
to disengage the loop from the hook of the steering
wheel armature. At the same time, gently pull the DAB
(1) away from the steering wheel (2) to prevent the
retainer from snapping back into place over the hook
once it is disengaged (Figure 4).
10. Repeat Steps 7 and 8 at the other upper (two o’clock
or ten o’clock) access hole to disengage the other
upper snap retainer wire loop.
11. Repeat Steps 7 and 8 at the lower (six o’clock) access
hole to disengage the lower snap retainer wire loop.
The lower snap retainer wire loop has a distinctive Vshape
and must always be installed onto the six
o’clock hook of the steering wheel armature.
12. Pull the DAB away from the steering wheel far enough
to access and disengage the plastic push-in retainer
(2) of the clockspring pigtail wire harness (1) from the
locator hole (3) at the 12 o’clock position on the back
of the airbag housing (Figure 5).
CAUTION: Do not pull on the clockspring pigtail wires or pry on the connector insulator to disengage
the connector from the driver airbag inflator connector receptacle. Improper removal of these pigtail
wires and their connector insulators can result in damage to the airbag circuits or connector
insulators.
Figure 4 – Airbag Removal
Figure 5 – Pigtail Wiring Harness
Retainer
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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13. The clockspring DAB pigtail wire connector insulators
(1) are secured by integral latches (2) to the airbag
inflator connector receptacles, which are located on
the back of the airbag housing. Pinch both latches
firmly, then pull the insulators straight out from the
airbag inflator to disconnect them from the connector
receptacles (Figure 6).
14. Remove the DAB from the steering wheel.
15. Remove the steering wheel bolt and DISCARD.
16. Disconnect the wire harness connectors (1) and (2)
(Figure 7).
17. Remove the steering wheel.
Figure 6 – Connector Insulator Latches
Figure 7 – Wire Harness Connectors
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
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9/25
18. Using a trim stick C-4755 or equivalent, disengage the
retainer clip that secures the hood release to the
steering column opening cover, and remove the hood
release handle from the cover (Figure 8).
19. Remove the two fasteners (2) that secure the bottom
of the steering column opening cover (1) to the
instrument panel (Figure 8).
20. Remove the Data Link Connector (3) from the steering
column opening cover (2) by pressing in the tabs (1)
and pushing the connector through the opening on the
back side of the cover (Figure 9).
Figure 8 – Steering Column Opening
Cover
Figure 9 – Data Link Connector
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
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10/25
21. Using a trim stick C-4755 or equivalent, release the
retainer clips that secure the steering column opening
cover (1) to the instrument panel and remove the
cover (Figure 10).
22. Disconnect necessary wire harness connectors.
23. Remove the lower shroud to column retaining screw
(1) and carefully move the lower shroud over the
steering column tilt lever and off the steering column
(Figure 11).
Figure 10 – Steering Column Opening
Cover
Figure 11 – Steering Column Lower
Shroud
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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24. Remove the screw (1) (Figure 12).
25. Remove the screw (1) (Figure 13).
26. Pull the SCCM slightly away from the steering column
and disconnect the pedal adjustment wire harness
connector, if equipped.
Figure 12 – SCCM Screw
Figure 13 – SCCM Screw
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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12/25
27. Remove the SCCM from the steering column
(Figure 14).
28. Disengage the wire harness routing clip (1)
(Figure 14).
29. Disconnect the wire harness connectors (2 & 3)
(Figure 14).
30. Remove and DISCARD the SCCM from the vehicle.
Figure 14 – SCCM Removal
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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C. Install SCCM
NOTE: The Steering Column Control Module
(SCCM) centering can be verified by visually
confirming the blue striped ribbon is present in
the sight glass (Figure 15).
1. Connect the wire harness connectors (2&3)
(Figure 14).
2. Secure the wire harness routing clip (1) (Figure 14).
3. While sliding the SCCM over the steering column
connect the pedal adjustment wire harness connector,
if equipped.
4. Install and securely tighten the screws (1)
(Figures 12 & 13).
5. Remove the lock tab or any other device that is being
used to secure the SCCM rotor to the SCCM case to
maintain SCCM centering.
6. Install the lower shroud, shroud to column retaining screw (1) and tighten securely (Figure 11).
NOTE: If the vehicle is equipped with an automatic transmission, be certain to engage the gearshift
lever boot into the opening in both shroud halves.
7. Lift the steering column opening cover into position. Connect necessary wire harness connectors.
8. Align the retainer clips that secure the steering column opening cover (1) to the instrument panel and install the
cover (Figure 10).
9. Install the Data Link Connector (3) to the steering column opening cover (2) through the opening on the back
side of the cover (Figure 9).
10. Install the two fasteners (2) that secure the bottom of the steering column opening cover (1) to the instrument
panel and tighten securely (Figure 8).
11. Engage the retainer clip that secures the hood release to the steering column opening cover (Figure 8).
NOTE: Do not reuse the old steering wheel bolt (a new bolt must be used)
12. Align the steering column control module (SCCM) lug and install steering wheel to the column.
NOTE: Be certain that the steering wheel mounting bolt is tightened to the proper torque specification
to ensure proper clockspring operation.
13. Install the NEW steering wheel bolt. Tighten the bolt to 61 N·m (45 ft. lbs.).
14. Connect the wire harness connectors (1) and (2) (Figure 7).
Figure 15 – Blue Stripe Ribbon
Removal
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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15. Position the Driver AirBag (DAB) close enough to the steering wheel to reconnect the two clockspring DAB
pigtail wire (1) electrical connections (5) to the inflator connector receptacles (4) on the back of the airbag
housing (Figure 5).
16. Reconnect the wire connectors to the airbag inflator connector receptacles by pressing straight in on the
connector insulator. Be certain to engage each keyed and color-coded connector to the matching connector
receptacle. You can be certain that each connector is fully engaged in its receptacle by listening carefully for a
distinct, audible click as the connector latches snap into place.
17. Be certain to fully engage the plastic push-in retainer (2) of the clockspring pigtail wires into the locator hole (3)
at the 12 o’clock position on the back of the airbag housing (Figure 5).
18. Carefully position the DAB (1) into the hub cavity of the steering wheel (2). Be certain that the clockspring
pigtail wires and the steering wheel wire harness are not pinched between the DAB and the horn switch, the
steering wheel armature or, on vehicles equipped with a diesel engine, the steering wheel damper weight
(Figure 4).
19. Engage the lower airbag snap retainer wire loop (3) onto the lower hook of the steering wheel armature. The
lower snap retainer wire loop has a distinctive V-shape and must always be installed onto the six o’clock hook
of the steering wheel armature (Figure 4).
20. Roll the DAB upwards and press firmly and evenly over the two upper snap retainer wire loop locations
simultaneously until they snap into place over the two upper hooks of the steering wheel armature.
NOTE: If the vehicle is equipped with an automatic transmission, be certain to engage the gearshift
lever boot into the opening in both shroud halves.
21. Position the upper shroud (1) onto the steering column over the lower shroud (3) (Figure 1).
22. Align the snaps features on the upper and lower shroud halves and apply hand pressure to snap together.
23. From below the steering column, install the two outboard screws within the recess areas (2) that secure the
upper shroud (1) to the lower shroud (3) (Figure 1).
NOTE: Do not reconnect the negative cable to the battery at this time. The Supplemental Restraint
System (SRS) Verification Test procedure should be performed following service of any SRS
component.
NOTE: The following procedure should be performed using a diagnostic scan tool to verify proper
Supplemental Restraint System (SRS) operation following the service or replacement of any SRS
component. Refer to the appropriate diagnostic procedures.
24. During the following test, the negative cable remains disconnected and isolated from the battery, as it was
during the Supplemental Restraint System (SRS) component removal and installation procedures.
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
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15/25
25. Be certain that the diagnostic scan tool contains the
latest version of the proper diagnostic software.
Connect the scan tool to the 16-way Data Link
Connector (DLC) (2). The DLC is located on the driver
side lower edge of the instrument panel, near the
steering column opening cover (1) and outboard of the
steering column (Figure 16).
26. Transition the status of the ignition switch (also known
as the Keyless Ignition Node/KIN or Ignition Node
Module/IGNM) to ON and exit the vehicle with the
scan tool.
27. Check to be certain that nobody is in the vehicle, then
connect the negative cable to the battery.
28. Using the scan tool, read and record the active
(current) Diagnostic Trouble Code (DTC) data.
29. Next, use the scan tool to read and record any stored
(historical) DTC data.
30. If any DTC is found in Step 28 or Step 29, refer to the appropriate diagnostic information.
31. Use the scan tool to erase the stored DTC data. If any problems remain, the stored DTC data will not erase.
Refer to the appropriate diagnostic information to diagnose any stored DTC that will not erase. If the stored
DTC information is successfully erased, go to Step 32.
32. Transition the status of the ignition switch to OFF for about 15 seconds, and then back to ON. Observe the
airbag indicator in the instrument cluster. It should light from four to six seconds, and then go out. This
indicates that the SRS is functioning normally and that the repairs are complete. If the airbag indicator fails to
light, or lights and stays ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic
information to diagnose the problem.
NOTE: Proper SCCM installation must also be confirmed by viewing the SAS menu item, Data Display
function using a diagnostic scan tool.
Figure 16 – DLC
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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16/25
SERVICE PROCEDURE – DP, DJ, DF, DD AND D2
D. Remove SCCM
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the
Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag,
seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect
and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to
discharge before performing further diagnosis or service. This is the only sure way to disable the SRS.
Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from
entering the Driver AirBag (DAB), or becoming entrapped between the DAB cushion and the DAB trim
cover. Failure to observe this warning could result in occupant injuries upon airbag deployment.
CAUTION: If the clockspring is not properly centered in relation to the Steering Angle Sensor (SAS),
steering wheel, steering shaft and steering gear, it may be damaged or Diagnostic Trouble Codes (DTC)
may be set in the SAS. Service replacement clocksprings are shipped pre-centered and with a locking
pin installed. This locking pin should not be removed until the clockspring has been installed on the
steering column.
1. Place the front wheels in the straight-ahead position.
NOTE: If the vehicle is equipped with an auxiliary battery, when disconnecting and isolating the
negative battery cable for the 12-volt system, both batteries will need to be disconnected to power
down the vehicle.
2. Disconnect the Intelligent Battery Sensor (IBS) wire
harness connector (1) (Figure 17).
NOTE: Failure to disconnect the IBS wire harness
connector can lead to damage of the IBS wire
harness connector.
3. Loosen the ground terminal nut (2) and remove the
negative battery cable with IBS from the battery and
isolate it.
Figure 17 – IBS Connector
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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4. If the vehicle is equipped with an auxiliary battery, Loosen the clamp (1) and remove the clamp from the battery
and isolate.
NOTE: If the vehicle is equipped with an auxiliary battery, install the negative clamp on the negative
battery post and tighten to the proper torque specifications prior to connecting the IBS.
5. Wait 2 minutes for capacitor discharge.
6. Locate the access hole dimples (1) in the lower
surface of the steering wheel hub rear trim cover near
each of the two horizontal spokes.
7. Using the Remover, Driver Air Bag 2050200100,
pierce the trim cover at the dimple and insert it
through one of the steering wheel access holes. A
guide and notch integral to each side of the steering
wheel hub rear trim cover and the mounting/horn
switch plate will assist in directing the tool to the ends
of the retainer spring (Figure 18).
8. When the tool makes contact with the retainer spring,
push inward (toward the steering column) on the tool
far enough to disengage the retainer spring from
under the hook of the steering wheel armature.
9. Pull the released side of the DAB away from the
steering wheel far enough to insert a trim stick or another long and thin obstacle between the released spoke of
the DAB trim cover and the steering wheel spoke hub cavity. This will help to prevent the released end of the
retainer spring from becoming accidentally engaged again while the opposite end of the retainer spring is being
released.
10. Repeat Steps 6 and 7 for the opposite end of the retainer spring.
Figure 18 – DAB Removal
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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11. Pull the DAB away from the steering wheel far enough
to access the steering wheel wire harness connector
to the DAB inflator initiators (1) (Figure 19).
CAUTION: Do not pull on the clockspring pigtail
wires or pry on the connector insulators to
disengage them from the Driver AirBag (DAB)
inflator initiator connector receptacles. Improper
removal of these pigtail wires and their connector
insulators can result in damage to the airbag
circuits or the connector insulators.
Figure 19 – Steering Wheel Wire
Harness Connectors
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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19/25
12. The clockspring DAB pigtail wire connector insulators are secured by integral latches and a Connector Position
Assurance (CPA) lock to the airbag tether cutter and inflator connector receptacles, which are located on the
back of the floating horn switch plate and the DAB housing. Pull the lock straight away from the connector
insulator, then pull the insulators straight away from the connector receptacles to disengage and disconnect
them (Figure 19).
13. Remove the DAB and floating horn switch plate from the steering wheel as a unit.
14. Disconnect the steering wheel wire harness
connectors (1) (Figure 20).
15. If equipped, disconnect the heated steering wheel wire
harness connectors.
16. Remove and DISCARD the steering wheel bolt (2)
and retain the damper if equipped (Figure 20).
NOTE: If the steering wheel cannot be removed by
hand, a commercially available puller may be used
to remove the steering wheel.
17. Remove the three steering column shroud screws
(Figure 21).
Figure 20 – Steering Wheel Wire
Harness Connectors
Figure 21 – Steering Column Shroud
Screws
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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18. If equipped, release the shifter boot (1) from the
steering column shroud (Figure 22).
19. Disengage the upper steering column shroud tabs (2)
from the lower steering column shroud (Figure 22).
20. Disengage the gap hider (1) from the upper steering
column shroud (2) and remove the upper steering
column shroud (Figure 23).
Figure 22 – Steering Column Shroud
Figure 23 – Gap Hider
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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21. Remove the lower steering column shroud screws (2),
then the shroud (1) (Figure 24).
22. Secure the SCCM in the straight-ahead position.
23. Remove the screws (1) (Figure 25 and 26).
Figure 24 – Lower Steering Column
Shroud
Figure 25 – SCCM
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
_________________________________________________________
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24. Pull the SCCM slightly away from the steering column
and disconnect the pedal adjustment wire harness
connector (4), if equipped (Figure 27).
25. Remove the SCCM from the steering column.
26. Disengage the wire harness routing clip (1)
(Figure 27).
27. Disconnect the wire harness connectors (2 & 3)
(Figure 27).
Figure 26 – SCCM
Figure 27 – SCCM
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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E. Install SCCM
NOTE: The Steering Column Control Module
(SCCM) centering can be verified by visually
confirming the blue striped ribbon is present
in the sight glass (Figure 28).
1. Connect the wire harness connectors (2 & 3)
(Figure 27).
2. Secure the wire harness routing clip (1) (Figure 27).
3. While sliding the NEW SCCM over the steering
column connect the pedal adjustment wire harness
connector.
4. Install and securely tighten the SCCM screws (1)
(Figure 25 and 26).
5. Position the lower steering column (1) shroud to the
steering column (Figure 24).
6. Engage the upper steering column shroud (2) to the gap hider (1) (Figure 24). Verify that the top shroud is
properly secured to the gap hider. Move the tilt column up and down to ensure the gap hider stays
connected to the upper shroud.
7. Install the upper steering column shroud to the lower steering column shroud (Figure 22).
8. If equipped, install the shifter boot (1) to the steering column shroud (Figure 22).
9. Install and securely tighten the three steering column shroud screws (2) (Figure 21).
10. If equipped, connect the heated steering wheel wire harness connectors and secure the steering wheel wire
harness.
11. Install the steering wheel to the steering column.
12. If equipped, position the damper to the steering wheel, then install a NEW steering wheel bolt and tighten the
nut to 61 N·m (45 ft. lbs.) (Figure 20).
13. Connect the two steering wheel wire harness connectors (Figure 19).
14. Position the DAB close enough to the steering wheel to connect the steering wheel wire harness connectors to
the DAB inflator initiators (1) (Figures 19 and 20).
15. Connect the clockspring pigtail wire connectors to the airbag inflator initiator connector receptacles by pressing
straight in on the connector insulator. Be certain to engage each keyed and color-coded connector to the
matching connector receptacle. Be certain that each connector is fully engaged in its receptacle, then push the
connector lock straight into the connector to lock it in place.
Figure 28 – Blue Stripe Ribbon
Removal
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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16. Carefully position the DAB to the steering wheel hub cavity while tugging lightly upward on the clockspring
pigtail wires for the airbag and tucking the wires in the upper hub cavity of the steering wheel. Be certain that
none of the steering wheel wiring is pinched between the airbag housing or the horn switch and the steering
wheel armature.
17. Using both hands, push firmly and evenly on both sides of the DAB trim cover until both ends of the spring
retainer have snapped in place under the hooks within the hub cavity of the steering wheel.
18. Do not connect the negative cable to the battery at this time. The Supplemental Restraint System (SRS)
Verification Test procedure should be performed following service of any SRS component.
NOTE: The following procedure should be performed using a diagnostic scan tool to verify proper
Supplemental Restraint System (SRS) operation following the service or replacement of any SRS
component. Refer to the appropriate diagnostic procedures.
19. During the following test, the negative cable remains disconnected and isolated from the battery, as it was
during the Supplemental Restraint System (SRS) component removal and installation procedures.
20. Be certain that the diagnostic scan tool contains the latest version of the proper diagnostic software. Connect
the diagnostic scan tool to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower
edge of the instrument panel, near the steering column opening cover and outboard of the steering column.
21. Check to be certain that there are no occupants in the vehicle, then connect the negative battery cable. If
equipped with an Intelligent Battery Sensor (IBS), connect the IBS connector.
22. If the vehicle is equipped with Keyless Go, follow the warning below.
WARNING: After disconnecting the 12-Volt battery wait two minutes before proceeding. Remove the
ORC fuses, connect the 12-Volt battery, wait two minutes before proceeding. Cycle the ignition to the
on position, then reconnect the orc fuses. Failure to follow these instructions may result in possible
serious or fatal in jury.
23. For vehicles with a standard ignition follow the warning below.
WARNING: Turn the ignition on, then reconnect the 12-Volt battery. Failure to follow these instructions
may result in possible serious or fatal injury.
24. Exit the vehicle with the diagnostic scan tool.
25. Using the diagnostic scan tool, read and record the active (current) Diagnostic Trouble Code (DTC) data.
26. Next, use the diagnostic scan tool to read and record any stored (historical) DTC data.
27. If any DTC is found in Step 25 or Step 26, refer to the appropriate diagnostic information.
28. Use the diagnostic scan tool to erase the stored DTC data. If any problems remain, the stored DTC data will
not erase. Refer to the appropriate diagnostic information to diagnose any stored DTC that will not erase. If the
stored DTC information is successfully erased, go to Step 29.
SAFETY RECALL
NORTH AMERICA
SCCM Internal Failure
Reference: 14B / NHTSA 24V-199
FCA US LLC
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29. Turn the ignition switch OFF for about 15 seconds, and then back to ON. Observe the airbag indicator in the
instrument cluster. It should light from four to six seconds, and then go out. This indicates that the SRS is
functioning normally and that the repairs are complete. If the airbag indicator fails to light, or lights and stays
ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose
the problem.
NOTE: Proper SCCM installation must also be confirmed by viewing the SAS menu item, Data Display
function using a diagnostic scan tool.
This notice applies to your vehicle,
14B/NHTSA 24V-199
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership.
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment.
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 14B.
IMPORTANT SAFETY RECALL
SCCM Internal Failure
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US LLC has decided that certain [2023 (DS) Ram 1500 Classic Pickup, 2023-2024 (D2)
Ram 3500 Pickup, 2023-2024 (DD) Ram 3500 Cab Chassis, 2023 (DF) Ram 3500 10k Lb. Cab
Chassis, 2023-2024 (DJ) Ram 2500 Pickup and 2023-2024 (DP) Ram 4500/5500 Cab Chassis]
vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 –
Occupant Crash Protection.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The Steering Column Control Module (SCCM) on your vehicle [1] may have been built with an
insufficient weld between an internal flexible flat cable (FFC) and busbar. The SCCM may not
allow a deployment signal from the Occupant Restraint Controller to reach the driver airbag
module, preventing airbag deployment. An airbag that does not deploy when intended may
result in increased risk of injury to the driver in a crash.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US LLC will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will inspect and, if necessary, replace the steering column control module. The estimated repair
time is one hour. In addition, your dealer will require your vehicle for proper check-in,
preparation, and check-out during your visit, which may require more time. Your time is
important to us, so we recommend that you schedule a service appointment to minimize your
inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
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VEHICLE PICTURE
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[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
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