CSR536 – Windshield Wipers – 2019-2021 Altec Aerial Device – Ram 2500/3500 Pickup 3500/4500/5500 Cab Chassis

NHTSA ID Number: 10209441

Manufacturer Communication Number: CSR 536

Summary

Altec Industries, Inc. has received notification from Fiat Chrysler Automobiles (FCA) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. FCA US has decided that a defect that relates to motor vehicle safety exists in certain 2019 through 2020 model year (DJ) Ram 2500 pickup, (D2) Ram 3500 pickup, (DD) Ram 3500 cab chassis, and (DP) Ram 4500/5500 cab chassis, and (DF) Ram 3500 (10K lb.) cab chassis vehicles.

Schedule repair with your authorized Chrysler, Dodge, Jeep, or Ram dealer.

 


Altec
Altec

 


IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.

NHTSA Safety, FMVSS Compliance, or Emissions Recall

 

Dear Altec Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.

Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.

Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.

For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.

We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.

Thank you for your immediate attention on this important matter.

 


Component/Supplier Recall CSR536

Windshield Wipers

(Ram Z08 – NHTSA 22V-035)

 

Units Affected: Certain 2019 through 2020 model year (DJ) Ram 2500 pickup, (D2) Ram 3500 pickup, (DD) Ram 3500 cab chassis, and (DP) Ram 4500/5500 cab chassis, and (DF) Ram 3500 (10K lb.) cab chassis vehicles. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.

 

Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.

FCA US has decided that a defect which relates to motor vehicle safety exists in certain 2019 through 2020 model year (DJ) Ram 2500 pickup, (D2) Ram 3500 pickup, (DD) Ram 3500 cab chassis, and (DP) Ram 4500/5500 cab chassis, and (DF) Ram 3500 (10K lb.) cab chassis vehicles.

Refer to the included communication from FCA US for additional information.

 

Customer Action: Schedule repair with your authorized Chrysler, Dodge, Jeep, or Ram dealer.

 

Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Chrysler, Dodge, Jeep, or Ram dealer.

 

Completion and Warranty: This repair is not covered under the Altec Warranty Policy.

 

Altec Contact Info:

Altec Connect: connect.altec.com/login

Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair

 


Z08 – Windshield Wipers May Not Operate Properly – 2019-2020 Ram 2500 & 3500

 

Z08 – Windshield Wipers May Not Operate Properly – 2019-2020 Ram 2500 & 3500

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
ALTEC AERIAL DEVICE 2019-2021

 


1 Associated Document

Manufacturer Communications

CSR 536
Released: Mar. 31, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10209441

MC-10209441-0001.pdf 731.22KB

MC-10209441-0001

 


 

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Last update on 2022-09-29 / Affiliate links / Images from Amazon Product Advertising API

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