23E060 – 89A – Instrument Panel Cluster Brightness – Mopar Body Control Modules (BCM)

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FCA US LLC Recall Part Number/Model Compatibility 89A Instrument Panel Cluster Backlight Submitted on August 14, 2023 The chart below shows the vehicle make/model/model year(s) in which the recalled components COULD be used/installed as aftermarket or service parts. This list does not represent vehicle models or model years in which the recalled components were used for initial vehicle production. BCM PART NUMBERS BY MAKE/MODEL/MODEL YEAR(S) Part Number / Name / Description Make / Model Model Year 68497537AG 68497538AG 68497538AF 68628390AC 68628390AB Body Control Module Body Control Module Body Control Module Body Control Module Body Control Module Jeep Compass 2022 X X X 2023 X X

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08/15/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 89A FCA US LLC (FCA US) has announced a safety recall on certain Body Control Modules (BCMs) part numbers 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB intended for use on some 2022 and 2023 Model Year (MP) Jeep® Compass vehicles. REASON FOR THIS SAFETY RECALL Some of the above BCMs may contain software which may result in an Instrument Panel Cluster (IPC) backlight with no adjustability. If installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. Federal Motor Vehicle Safety Standard (FMVSS) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “must be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect BCMs. If installed on a vehicle, FCA US will reprogram the BCM. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-060 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : AUG 14, 2023 NHTSA Recall No. : 23E-060 Manufacturer Recall No. : 89A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 352 Estimated percentage with defect : 100 % Equipment Information : Brand / Trade 1 : MOPAR Model : Body Control Module Part No. : 68497537AG Size : NR Function : NR Descriptive Information : Some body control modules (“BCMs”) may have been manufactured with a software level which may result in an instrument panel cluster (“IPC”) backlight with no adjustability. The suspect period began on May 02, 2022, when BCM production began, and ended on May 31, 2023, when updated software was introduced into BCM production. The scope was determined using supplier build information and sales records of the suspect modules. There are no similar body control modules that are not included in this recall. The total affected parts for this part number is 2. Production Dates : MAY 02, 2022 – MAY 31, 2023 Part 573 Safety Recall Report 23E-060 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 2 : MOPAR Model : Body Control Module Part No. : 68497538AG Size : NR Function : NR Descriptive Information : Some BCMs may have been manufactured with a software level which may result in an IPC backlight with no adjustability. The suspect period began on March 01, 2022, when BCM production began, and ended on June 30, 2023, when updated software was introduced into BCM production. The scope was determined using supplier build information and sales records of the suspect modules. There are no similar body control modules that are not included in this recall. The total affected parts for this part number is 215. Production Dates : MAR 01, 2022 – JUN 30, 2023 Brand / Trade 3 : MOPAR Model : Body Control Module Part No. : 68628390AC Size : NR Function : NR Descriptive Information : Some BCMs may have been manufactured with a software level which may result in an IPC backlight with no adjustability. The suspect period began on May 04, 2023, when BCM production began, and ended on August 03, 2023, when updated software was introduced into BCM production. The scope was determined using supplier build information and sales records of the suspect modules. There are no similar body control modules that are not included in this recall. The total affected parts for this part number is 17. Production Dates : MAY 04, 2023 – AUG 03, 2023 Part 573 Safety Recall Report 23E-060 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 4 : MOPAR Model : Body Control Module Part No. : 68497538AF Size : NR Function : NR Descriptive Information : Some BCMs may have been manufactured with a software level which may result in an IPC backlight with no adjustability. The suspect period began on December 01, 2021, when BCM production began, and ended on April 28, 2023, when updated software was introduced into BCM production. The scope was determined using supplier build information and sales records of the suspect modules. There are no similar body control modules that are not included in this recall. The total affected parts for this part number is 27. Production Dates : DEC 01, 2021 – APR 28, 2023 Brand / Trade 5 : MOPAR Model : Body Control Module Part No. : 68628390AB Size : NR Function : NR Descriptive Information : Some BCMs may have been manufactured with a software level which may result in an IPC backlight with no adjustability. The suspect period began on January 02, 2023, when BCM production began, and ended on July 31, 2023, when updated software was introduced into BCM production. The scope was determined using supplier build information and sales records of the suspect modules. There are no similar body control modules that are not included in this recall. The total affected parts for this part number is 91. Production Dates : JAN 02, 2023 – JUL 31, 2023 Part 573 Safety Recall Report 23E-060 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “[m]ust be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness. FMVSS 1 : 101 – Control and displays FMVSS 2 : NR Description of the Safety Risk : When installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name : Body Control Module Component Description : Body Control Module Component Part Number : 68497537AG / 68497538AG / 68628390AC / 68497538AF / 68628390AB Supplier Identification : Component Manufacturer Name : APTIV Address : 13085 Hamilton Crossing Blvd Carmel Indiana 46032 Country : United States Chronology : • On April 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to center cluster displays with no backlight adjustability in some Jeep Compass vehicles. Part 573 Safety Recall Report 23E-060 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 • From April 13, 2023, through August 1, 2023, FCA US TSRC met with FCA US engineering to review the issue, understand part design and failure mode, and to determine the suspect population. • On August 2, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to a condition that can lead to the lack of backlight adjustability, potentially causing a noncompliance with FMVSS No. 101. • On August 7, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected units. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect BCMs. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy component will be a BCM that meets FMVSS 101 Controls and Displays requirements. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **08/14/2023: FCA US will notify dealers and begin notifying owners on or about 10/03/2023. Planned Dealer Notification Date : OCT 03, 2023 – OCT 03, 2023 Planned Owner Notification Date : OCT 03, 2023 – OCT 03, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Part 573 Safety Recall Report 23E-060 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported

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EQUIPMENT SAFETY RECALL – NORTH AMERICA Instrument Panel Cluster Brightness – Equipment Reference: 89A / NHTSA 23E-060 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 1/1 Parts Recalled MOPAR BCM 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB intended for use on some 2022 and 2023 Model Year (MP) Jeep® Compass vehicles. Template Version 1.8 Revision Edition Detail 0 August 2023 Initial Version. SYMPTOM DESCRIPTION Some of the above BCMs may contain software which may result in an instrument panel cluster (“IPC”) backlight with no adjustability. If installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “must be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness. REPAIR TO BE PERFORMED Inspect the module part number: Part number 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB – Module suspect, repurchase the module. Dealer should add part (reimbursement) to claim when using LOP. COMPLETION REPORTING / REIMBURSEMENT Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation numbers and time allowances: Labor Description Number Hrs Inspect Body Control Module (BCM) Part Number 18-89-A1-81 0.0 Handling Fee for Equipment Safety Recall 89A 95-18-89-50 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. PARTS RETURN No parts return required for this campaign. Render the recalled part unusable and discard. SPECIAL TOOLS No special tools required for this campaign. DEALER NOTIFICATION To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. OWNER NOTIFICATION / SERVICE SCHEDULING All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. ADDITIONAL INFORMATION If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC 89A/NHTSA 23E-060 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 89A. IMPORTANT SAFETY RECALL Instrument Panel Cluster Brightness Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA has decided that a defect, which relates to motor vehicle safety, exists in certain Body Control Modules (BCMs) MOPAR part numbers 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB intended for use on some 2022 and 2023 Model Year (MP) Jeep® Compass vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? FCA US records indicate that you may have purchased an BCM for your vehicle [1]. Some of the above BCMs may contain software which may result in an instrument panel cluster (“IPC”) backlight with no adjustability. If installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “must be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repurchase suspect BCMs [2]. To do this, your dealer will inspect the part number of the BCM and repurchase suspect modules. Please bring your BCM and this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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89A/NHTSA 23E-060 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 89A. IMPORTANT SAFETY RECALL Instrument Panel Cluster Brightness Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA has decided that a defect, which relates to motor vehicle safety, exists in certain Body Control Modules (BCMs) MOPAR part numbers 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB intended for use on some 2022 and 2023 Model Year (MP) Jeep® Compass vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? FCA US records indicate that you may have purchased an BCM for your vehicle [1]. Some of the above BCMs may contain software which may result in an instrument panel cluster (“IPC”) backlight with no adjustability. If installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “must be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repurchase suspect BCMs [2]. To do this, your dealer will inspect the part number of the BCM and repurchase suspect modules. Please bring your BCM and this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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