Cruise Control cannot be Cancelled – 2014-2019 Dodge RAM Jeep Chrysler

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NHTSA Campaign Number: 18V332
Manufacturer ChryslereBay (FCA US LLC)
Components ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Potential Number of Units Affected 4,846,885

 

Cruise Control cannot be Cancelled

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

 

Summary

ChryslereBay (FCA US LLC) is recalling certain 2014-2018 DodgeeBay Journey, Charger and Durango, RAMeBay 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, JeepeBay Cherokee and Grand Cherokee and ChryslereBay 300, 2014-2019 RAMeBay 1500, 2015-2018 DodgeeBay Challenger, 2015-2017 ChryslereBay 200, 2016-2018 RAMeBay 3500 Cab Chassis (less than 10,000 lb), 2017-2018 ChryslereBay Pacifica and 2018 JeepeBay Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle’s wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

 

Remedy

ChryslereBay will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall is expected to begin July 6, 2018. Owners may contact ChryslereBay customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Affected Models

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Chronology

5/17/2018

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Recall Acknowledgement

May 25, 2018

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