| “This site contains affiliate links for which OEMDTC may be compensated” |
NUMBER: 08-047-17
GROUP: 08 – Electrical
DATE: June 10, 2017
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-053-16 REV. B, DATED MAY 19, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** WHICH INCLUDES ADDITIONAL SYMPTOM/ CONDITIONS, IMPROVEMENTS, UPDATED SOFTWARE LEVEL, REPAIR NOTE, PICTURES AND UPDATED FAILURE CODE STATEMENT.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: RA3/RA4 Radio Software Enhancements
OVERVIEW:
This bulletin involves inspecting and if required, updating the radio software.
MODELS:
| 2015 | (WD) | Dodge Durango |
| 2015 | (WK) | Jeep Grand Cherokee |
| 2015 | (UF) | Chrysler 200 |
| 2015 | (KL) | Jeep Cherokee |
| 2015 | (LX) | Chrysler 300 |
| 2015 | (LD) | Dodge Charger |
| 2015 | (LA) | Dodge Challenger |
| 2015 | (ZD) | Dodge Viper |
| 2015 | (DS) | RAM 1500 Pickup |
| 2015 | (DJ) | RAM 2500 Pickup |
| 2015 | (D2) | RAM 3500 Pickup |
| 2015 | (DD) | RAM 3500 Cab Chassis |
| 2015 | (DP) | RAM 4500/5500 Cab Chassis |
| 2015 | (DX) | RAM Truck (Mexico) |
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA (Canada and Mexico only).
NOTE: This bulletin applies to vehicles equipped with one of the following radios:
- Uconnect 8.4A AM/FM/BT/ACCESS (Sales Code RA3).
- Uconnect 8.4AN AM/FM/BT/ACCESS/NAV (Sales Code RA4).
SYMPTOM/CONDITION:
A small number of customers may experience one or more of the following:
- **“Navigation Failed” message is displayed.
- Navigation is inoperative or inaccurate.
- CD player will not play songs and/or locks up the radio.
- The clock will not automatically update to local time.
- The clock may be off by several hours (RA3 only).
- HVAC temperature out of sync with radio display (KL vehicles).
- Some Uconnect App remote commands do not execute with the vehicle.
- Radio Apps are inoperative.
- Radio will lock up.
- Radio display screen is black or blank.
- Battery drain due to radio staying on.**
- Rearview Camera image appears jittery (UF vehicles only).
- Inability to establish a WiFi connection when security feature is enabled (UF vehicles only).
- Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only).
- Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only).
- HVAC temperature out of sync with radio display (KL vehicles).
- Intermittently blind spot chime will not turn off (KL vehicles only).
- The radio may switch from SiriusXMT to an AM station by itself.
- Uconnect registration always present, can not remove Uconnect account.
- Teleprompter does not appear when pressing the Voice Recognition (VR) button.
- VR operation cancels while in media mode.
- The radio may display previous image before displaying the current image.
- Navigation lost vehicle position during route calculation.
- Navigation displays are missing after vehicle heading changes.
- Navigation giving incorrect guidance to exit the highway.
- FM audio may switch to AM after ignition cycle.
- Text messages appear as sender’s phone number not their name.
- VR phone button may not work at times.
- Audio muted after AUX device is disconnected.
- VR, “ Listen” to text will only play first message.
- Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only).
- Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only).
- SirusXM station information does not update.
- Speed adjusted volume may not work.
- AM or FM seek or tuner soft keys may be missing.
- Display screen show ambient temperature as ”- – “ not normal values.
In addition, the following Improvements are included:
- **Adds Apple SiriT Eyes Free capability for iPhoneT
- Add the ability to drag and drop icons into the menu bar.
- Auto Play can now be configured.
- Enhanced VR performance.
- Media devices, phone pairing and Bluetooth usage improvements.
- Improved tuner performance.
- Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc).
- Human Machine Interface (HMI) improvements.
- Adds “do not disturb” text message feature.**
- User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.
- Ability to press VR button for more than one second.
- Keyboard improvements in the Points Of Interest (POI) section.
- High Definition (HD) radio buffering.
- Spanish translation.
- Radio station scroll feature.
- Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only).
- Making assist calls.
- Enable the High Definition (HD) feature (RA4 only).
- App functionality and screen displays.
- Displays correct media, song titles and tracks.
- Travel Link Points Of Interest (POI), displaying movies and favorites.
- Incoming calls, audio enhancements (LA, LD and LX Only).
- Audio for strong AM stations.
- VR performance.
- Settings can only be changed in run mode, not ACC.
- Notify user when messaging features are not supported on certain phones/devices.
- Shows direction and distance for POI when using VR.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available, verify the related system is operating properly. If Diagnostic Trouble Codes (DTCs) are present, record them on the repair order and repair as necessary before proceeding further with this bulletin.
For all other customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: This software update is only compatible with the 2015 model year vehicles listed.
NOTE: Two files will be loaded onto the USB flash drive (Fig. 1) .
Fig. 1 Two USB Files
- Has a USB flash drive been created?
- YES >>> Proceed to Step 2.
- NO >>> Proceed to Step 5.
- Go to DealerCONNECT> Service> Uconnect Information & Utilities> Uconnect Dealer software downloads to download the files.
- If a security message appears “Do you want to view only the web page content that was delivered securely? (Fig. 2) Press No to continue.
Fig. 2 Pop-up Security Message
NOTE: A blank USB flash drive 
must be used to download the software. Only one software update can be used on one USB flash drive.
NOTE: If the software cannot be downloaded, make sure you have proper security access. If not, have the Service Manager or Shop Foreman download the software update.
- To download the software files to a USB flash drive, follow the on screen instructions and perform the following:
- Acquire a blank USB flash drive with at least 4 GB of space.
- Download the software update file to your local PC’s desktop.
- Be sure to extract the file before copying it to the blank USB flash drive.
- A blank USB flash drive will be needed one for each radio update, additional updates can not be on the same USB flash drive.
- Once the file is saved to the USB flash drive, it is recommended you physically label the USB flash drive with the bulletin number and proper radio sales codes.
NOTE: The engine should be running and radio powered on during the update.
NOTE: **During the update process you will see multiple hourglass and “Please Insert
Update USB” screens for extended periods of time (several minutes)(Fig. 3) or (Fig. 4) . DO NOT remove the USB flash drive at this time. Only remove the USB flash drive when the update has completed, when the screen displays the software levels again. The screen will say “Software updated successfully”.**
Fig. 3 Hourglass Screen
Fig. 4 **Please Insert Update USB**
- Insert the correct USB flash drive with new software into USB port.
- The next screen display will have the old and new software levels. The radio will be updated to **17.11.07.**
- Is the radio at software level **17.11.07** or higher?
NOTE: If the radio software level is at or above the level on the USB flash drive, DO NOT perform the update.
- Press the soft key “Yes” to start the update.
NOTE: DO NOT cycle the ignition or touch the radio during the update process.
NOTE: If the software update process is interrupted, aborted or failed, the process should be restarted. See Star Online Cases if the radio failed to update, or is stuck in ’update mode’ displaying “Insert Update USB” and if so, re-insert the USB.
- The update may take up to **40** minutes to load. No other actions will be needed to initiate the update.
NOTE: During the update process, the screen on the radio will display an hourglass and blue screen that said “Please Insert Update USB” for approximately two to five minutes at a time (Fig. 3) and (Fig. 4) .
NOTE: DO NOT remove the USB at any point of the update process until the final software levels match.
- **After the update is done the screen will display the software levels again and will prompt to remove USB (Fig. 5) .**
Fig. 5 **Software Updated Successfully**
- Press “No” and turn the vehicle off. Open and close the driver’s door and let the Bus go to sleep.
NOTE: Make sure to leave ignition off, DO NOT press the brake and DO NOT reopen any doors so the modules will go to sleep.
- Cycle the ignition on, then back off one more time. Open and close the driver’s door and let the Bus go to sleep. This will complete the radio update.
- Remove the USB flash drive.
- Is the vehicle a KL, LA, LD, LX, UF, WD or WK?
- YES >>> Proceed to Step 15.
- NO >>> This bulletin has been completed.
- Is the vehicle equipped with Blind Spot Monitor/Cross Path Detection (Sales Code XAN)?
- YES >>> Proceed to Step 16.
- NO >>> This bulletin has been completed.
- Go into the radio Settings menu and select Safety & Driving Assistance. Locate the Blind Spot Alert feature and verify the “Lights + Chimes” option is turned on.
- This bulletin has been completed.
NOTE:Updating the radio’s software may cause the radio to reset back to factory default setting. The customer should be advised that they may need reset the personal settings, theme, color, presets, favorites and the phones may need to be paired again.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| **18-60-02-MT | Radio, Check Software Level and Perform Software Update (0 – Introduction) | 6 – Electrical and Body Systems | 0.8 Hrs. |
| 18-60-02-MU | Radio, Software – Create USB Flash Drive From Uconnect Website (One time only) (0 – Introduction | 6 – Electrical and Body Systems | 0.2 Hrs.** |
NOTE: The “One Time Only” LOP is used one time per dealer when downloading the software onto a USB flash drive. The dealer can only use the download LOP, one time for each of the radios listed.
NOTE: The expected completion time for the flash download portion of this procedure is approximately 40 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.
FAILURE CODE:
**The dealer must use failure code CC with this Service Bulletin.
- If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used.
- When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be provided for processing Service Bulletin flash/reprogramming conditions.**
| CC | Customer Concern |
Loading...
Reload document 
Open in new tab
NUMBER: 08-031-15
GROUP: Electrical
DATE: March 27, 2015
Loading...
Uconnect Updates - Chrysler Dodge Ram Jeep Fiat
http://chrysler.oemdtc.com/344/uconnect-updates-chrysler-dodge-ram-jeep-fiat
Bestseller No. 1
Amazon Basics 128 GB Ultra Fast USB 3.1 Flash Drive, Black
- USB 3.1 flash drive with high-speed transmission; store videos, photos, music, and more
- 128 GB storage capacity; can store 32,000 12MP photos or 488 minutes 1080P video recording, for example
- Convenient USB connection
- Read speed up to 130MB/s and write speed up to 30MB/s; 15x faster than USB 2.0 drives; USB 3.1 Gen 1 / USB 3.0 port required on host devices to achieve optimal read/write speed; backwards compatible with USB 2.0 host devices at lower speed
- High-quality NAND FLASH flash memory chips can effectively protect personal data security
Bestseller No. 2
SanDisk 128GB Ultra Flair USB 3.0 Flash Drive - SDCZ73-128G-G46, black
- High-speed USB 3.0 performance of up to 150MB/s(1) [(1) Write to drive up to 15x faster than standard USB 2.0 drives (4MB/s); varies by drive capacity. Up to 150MB/s read speed. USB 3.0 port required. Based on internal testing; performance may be lower depending on host device, usage conditions, and other factors; 1MB=1,000,000 bytes]
- Transfer a full-length movie in less than 30 seconds(2) [(2) Based on 1.2GB MPEG-4 video transfer with USB 3.0 host device. Results may vary based on host device, file attributes and other factors]
- Transfer to drive up to 15 times faster than standard USB 2.0 drives(1)
- Sleek, durable metal casing
- Easy-to-use password protection for your private files(3) [(3)Password protection uses 128-bit AES encryption and is supported by Windows 7, Windows 8, Windows 10, and Mac OS X v10.9 plus; Software download required for Mac, visit the SanDisk SecureAccess support page]
Bestseller No. 3
2 Pack 64GB USB Flash Drive USB 2.0 Thumb Drives Jump Drive Fold Storage Memory Stick Swivel Design - Black
- What You Get - 2 pack 64GB genuine USB 2.0 flash drives, 12-month warranty and lifetime friendly customer service
- Great for All Ages and Purposes – the thumb drives are suitable for storing digital data for school, business or daily usage. Apply to data storage of music, photos, movies and other files
- Easy to Use - Plug and play USB memory stick, no need to install any software. Support Windows 7 / 8 / 10 / Vista / XP / Unix / 2000 / ME / NT Linux and Mac OS, compatible with USB 2.0 and 1.1 ports
- Convenient Design - 360°metal swivel cap with matt surface and ring designed zip drive can protect USB connector, avoid to leave your fingerprint and easily attach to your key chain to avoid from losing and for easy carrying
- Brand Yourself - Brand the flash drive with your company's name and provide company's overview, policies, etc. to the newly joined employees or your customers
SaleBestseller No. 4
SanDisk 128GB Ultra USB 3.0 Flash Drive - SDCZ48-128G-GAM46, Black
- Transfer speeds up to 10x faster than standard USB 2.0 drives (4MB/s); up to 130MB/s read speed; USB 3.0 port required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes
- Backward compatible with USB 2.0
- Secure file encryption and password protection(2)
SaleBestseller No. 5
SamData 32GB USB Flash Drives 2 Pack 32GB Thumb Drives Memory Stick Jump Drive with LED Light for Storage and Backup (2 Colors: Black Blue)
- [Great Value Package Offer]: 2 Pack USB 2.0 Flash Drive 32GB Available in 2 different colors - Black and Blue. The different colors can help you to store different content.
- [Plug and Play]: No need to install any software, Just plug in and use it. The metal clip rotates 360° round the ABS plastic body which. The capless design can avoid lossing of cap, and providing efficient protection to the USB port.
- [Compatibilty and Interface]: Supports Windows 7 / 8 / 10 / Vista / XP / 2000 / ME / NT Linux and Mac OS. Compatible with USB 2.0 and below. High speed USB 2.0, LED Indicator - Transfer status at a glance.
- [Suitable for All Uses and Data]: Suitable for storing digital data for school, business or daily usage. Apply to data storage of music, photos, movies, software, and other files.
- [Warranty Policy]: 12-month warranty, our products are of good quality and we promise that any problem about the product within one year since you buy, it will be guaranteed for free.
SaleBestseller No. 6
8GB Flash Drive 10 Pack Bulk USB Flash Drives, USB2.0 Thumb Drive USB Stick for Data Storage Backup, Jump Drive Pen Drive Zip Drive Memory Stick with Indicator, USB Storage Flash Drive Swivel Design
- 10 Pack USB Sticks: 10 pieces of USB flash drives are fit for a variety of scenarios. Whether the flash drives USB are used as school supplies for high school students to backup data storaged in USB jump drives or music USB flash drive for car, zip drive can meet the basic storage needs. USB drive pack of 10 has a higher cost performance. USB flash drive pack of 10 is suitable for ordinary users with appropriate needs, but also for special groups such as companies, schools or other organizations that need a large number of U disks. In short, thumb drives can meet the needs of different customers.
- Swivel Design: With the 360° swivel design, all the ports of the thumb drives 10 pack can be hidden inside the metal casing. When needed, simply swivel the casing gently and the ports will automatically expose, making it convenient for you to insert and remove. This design is not only fashionable and beautiful but also more user-friendly, whether you'd like your flash drive for photos, flash drive for video storage, or memory sticks for computers. In addition, the swivel design can effectively protect the interface from damage and pollution, increasing the service life of the flash USB drive.
- Portability: The small hole on the thumbdrive USB is designed for lanyards, which is convenient to carry. Besides, the USB flash drive keychain can also be tied through the small hole to prevent loss. This design is very thoughtful and reflects the humanized design concept of the memorias USB flash drive.
- Plug and Play: You can use the computer storage flash drive immediately for data storage or backup without any additional installation after inserting it into the computer. This plug and play feature makes the laptop storage drive a very convenient external ssd. You can copy the required data files to the external drive at any time without worrying about computer system compatibility issues. In addition, the design of the external flash drive enables it to be quickly recognized by the system after being inserted into the computer. Overall, the plug and play nature of USB memory stick has made them very popular portable ssd.
- FAT32 format: The default system format for 8GB flash drive is FAT32. FAT32 USB flash drive is widely applicable, such as in televisions, DVD players, vehicles, printers, embroidery machines, etc. Be patient if you have problems with system recognition. It may take some time for initial recognition, but it will happen.
Bestseller No. 7
EASTBULL 16GB Small Flash Drives 5 Pack USB2.0 Mini USB Drive with a USB-C Adapter, FAT32 Mini Thumb Drive 16 GB 5 Pack for Data Storage (Black, 1 Adapter, Lanyards)
- HIGH PERFORMANCE & DURABLE: The 16GB mini USB 2.0 flash drives 5Pack are made of an original and stable A+chip, and have been double-tested by our H5 quality-checking device before shipping, a lifespan of up to 100,000 cycles
- SMALL & COMPACT DESIGN: ABS plastic shell offers excellent heat dissipation, thin, tiny size, and comes with a cover, only 0.9x0.6x0.3 inches, the vehicle thumb drives 16 GB can remain connected to our laptops for extended periods without causing any obstruction
- GREAT COMPATIBILITY: No extra connection is required, the 16GB small USB drives 5pcs are compatible with USB 2.0/1.0, and Mac and Windows systems. It not only plug and play on the USB port but is also suitable for the USB-C port when connect the adapter
- STABLE AND FAST SPEED: The mini USB drive features a USB 2.0 port, and an additional USB-C adapter (USB 3.0) is included for our customers. The read transfer speeds reach up to 15-30MB/s, and the write speeds range from 10-15 MB/s
- WHAT WILL YOU GET: 5 pcs thumb drive 16GB pack, 1 USB-A to USB-C adapter, and 5pcs lanyards. The lanyards make it easy to remove the USB drives from devices, the USB-C adapter meets your daily needs. Trust in a professional flash drive seller you can rely on
SaleBestseller No. 8
SAMSUNG FIT Plus 3.1 USB Flash Drive, 128GB, 400MB/s, Plug In and Stay, Storage Expansion for Laptop, Tablet, Smart TV, Car Audio System, Gaming Console, MUF-128AB/AM,Gunmetal Gray
- PLUG IN AND STAY: Expand your storage with the FIT Plus, a compact flash drive, seamless and unobtrusive; Instant storage for your laptops, tablets, TV’s, car audio systems, gaming consoles, and more
- STORE MORE, LEAVE IT IN: Extra storage in a seamlessly fitting design; Leave it in your devices with reduced risks of accidental bumps or removal; Enough capacity for your favorite tunes, irreplaceable photos/videos, work documents, and personal files
- SAVE TIME, ADD SPACE: Quick and convenient read speeds up to 400 MB/s* with the latest USB 3.1 standard to ensure transferring data never slows you down; Send a 3GB 4K UHD video file from your FIT Plus to your PC in just 10 seconds**
- TOUGH & TRUSTED: Files stay secure, anywhere you go; Samsung's leadership in flash memory makes the FIT Plus a trustworthy drive to store your valuable data; It works through it all with a waterproof, shock-proof³, temperature-proof⁴, magnet-proof, and X-ray-proof⁵ body
- WORLD'S #1 FLASH MEMORY BRAND: Experience the performance and reliability from the world's #1 brand for flash memory since 2003;****** All firmware & components, including Samsung's world-renowned DRAM & NAND, are produced in-house
Bestseller No. 9
JOIOT 128GB USB C Flash Drive Dual USB 3.0 Flash Drive Type C + USB A Portable Type-C Flash Drive 2-in-1 USB-C Thumb Drive for Smartphone Tablet Computer Mac iPhone 15 Black
- [Dual Flash Drive] This 2-in-1 USB flash drive is designed with a Type-C plug and a USB-A plug at each end, working across all your Type-C Android phones, iPhone 15/15 Pro/15 Pro Max, tablets, iPad Pro, Macs and USB-A computers, game consoles, car audios, and more
- [Fast Speed] Optimizing the USB 3.0 technology, this USB-C flash drive fast transfers and backs up your high-res photos, videos, music, and heavy files at a read speed of up to 70MB/s and a write speed of up to 20MB/, 10X faster than USB 2.0 flash drives
- [Wide Use] This Type-C flash drive supports Windows, Android, Linux, and Mac OS, and is backward compatible with USB 2.0 ports. Plug and play, no need to install any software, working seamlessly with USB-C and USB-A devices
- [Durable and Reliable] This dual USB 3.0 flash drive adopts superb memory chips thus ensuring extremely reliable performance, plus the premium plastic enclosure offers excellent heat dissipation. The cap protects the connectors from dust and damage, providing extended durability and security
- [Compact and Portable] Constructed in a mini size of 63.5x17.8x8.4mm/2.5x0.7x0.3inch, this slim USB-C thumb drive can fit into your pocket or backpack, letting you enjoy the instant large capacity at any time
SaleBestseller No. 10
SAMSUNG BAR Plus 3.1 USB Flash Drive, 128GB, 400MB/s, Rugged Metal Casing, Storage Expansion for Photos, Videos, Music, Files, MUF-128BE3/AM, Champagne Silver
- MOVE FILES IN A FLASH: Fast and convenient read speeds up to 300 MB/s* with the latest USB 3.1 standard give you more time to work, play, watch, and create; Send a 3GB 4K UHD video file from your Bar Plus to your PC in just 10 seconds**
- RUGGED REFINEMENT: As strong as it is stylish; The sturdy metal body keeps your data safe and intact, and the integrated keyring prevents accidental misplacement or loss; The Bar Plus is the ideal combination of stunning design and worry-free durability
- TOUGH & TRUSTED: The Bar Plus a trustworthy drive to store your valuable data; It works through it all with a waterproof, shock-proof, temperature-proof, magnet-proof, and X-ray-proof body, all backed by a 5-year limited warranty***
- WORLD'S #1 FLASH MEMORY BRAND: Experience the performance and reliability from the world's #1 brand for flash memory since 2003;**** All firmware & components, including Samsung's world-renowned DRAM & NAND, are produced in-house
Last update on 2025-07-10 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.