Flash: RA3/RA4 Radio Software Enhancements – 2015 Jeep Dodge Ram Chrysler

“This site contains affiliate links for which OEMDTC may be compensated”

NUMBER: 08-047-17
GROUP: 08 – Electrical
DATE: June 10, 2017






Flash: RA3/RA4 Radio Software Enhancements



This bulletin involves inspecting and if required, updating the radio software.



2015 (WD) Dodge Durango
2015 (WK) Jeep Grand Cherokee
2015 (UF) Chrysler 200
2015 (KL) Jeep Cherokee
2015 (LX) Chrysler 300
2015 (LD) Dodge Charger
2015 (LA) Dodge Challenger
2015 (ZD) Dodge Viper
2015 (DS) RAM 1500 Pickup
2015 (DJ) RAM 2500 Pickup
2015 (D2) RAM 3500 Pickup
2015 (DD) RAM 3500 Cab Chassis
2015 (DP) RAM 4500/5500 Cab Chassis
2015 (DX) RAM Truck (Mexico)


NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA (Canada and Mexico only).

NOTE: This bulletin applies to vehicles equipped with one of the following radios:

  • Uconnect 8.4A AM/FM/BT/ACCESS (Sales Code RA3).
  • Uconnect 8.4AN AM/FM/BT/ACCESS/NAV (Sales Code RA4).



A small number of customers may experience one or more of the following:


  • **“Navigation Failed” message is displayed.
  • Navigation is inoperative or inaccurate.
  • CD player will not play songs and/or locks up the radio.
  • The clock will not automatically update to local time.
  • The clock may be off by several hours (RA3 only).
  • HVAC temperature out of sync with radio display (KL vehicles).
  • Some Uconnect App remote commands do not execute with the vehicle.
  • Radio Apps are inoperative.
  • Radio will lock up.
  • Radio display screen is black or blank.
  • Battery drain due to radio staying on.**
  • Rearview Camera image appears jittery (UF vehicles only).
  • Inability to establish a WiFi connection when security feature is enabled (UF vehicles only).
  • Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only).
  • Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only).
  • HVAC temperature out of sync with radio display (KL vehicles).
  • Intermittently blind spot chime will not turn off (KL vehicles only).
  • The radio may switch from SiriusXMT to an AM station by itself.
  • Uconnect registration always present, can not remove Uconnect account.
  • Teleprompter does not appear when pressing the Voice Recognition (VR) button.
  • VR operation cancels while in media mode.
  • The radio may display previous image before displaying the current image.
  • Navigation lost vehicle position during route calculation.
  • Navigation displays are missing after vehicle heading changes.
  • Navigation giving incorrect guidance to exit the highway.
  • FM audio may switch to AM after ignition cycle.
  • Text messages appear as sender’s phone number not their name.
  • VR phone button may not work at times.
  • Audio muted after AUX device is disconnected.
  • VR, “ Listen” to text will only play first message.
  • Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only).
  • Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only).
  • SirusXM station information does not update.
  • Speed adjusted volume may not work.
  • AM or FM seek or tuner soft keys may be missing.
  • Display screen show ambient temperature as ”- – “ not normal values.

In addition, the following Improvements are included:

  • **Adds Apple SiriT Eyes Free capability for iPhoneT
  • Add the ability to drag and drop icons into the menu bar.
  • Auto Play can now be configured.
  • Enhanced VR performance.
  • Media devices, phone pairing and Bluetooth usage improvements.
  • Improved tuner performance.
  • Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc).
  • Human Machine Interface (HMI) improvements.
  • Adds “do not disturb” text message feature.**
  • User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.
  • Ability to press VR button for more than one second.
  • Keyboard improvements in the Points Of Interest (POI) section.
  • High Definition (HD) radio buffering.
  • Spanish translation.
  • Radio station scroll feature.
  • Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only).
  • Making assist calls.
  • Enable the High Definition (HD) feature (RA4 only).
  • App functionality and screen displays.
  • Displays correct media, song titles and tracks.
  • Travel Link Points Of Interest (POI), displaying movies and favorites.
  • Incoming calls, audio enhancements (LA, LD and LX Only).
  • Audio for strong AM stations.
  • VR performance.
  • Settings can only be changed in run mode, not ACC.
  • Notify user when messaging features are not supported on certain phones/devices.
  • Shows direction and distance for POI when using VR.



Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available, verify the related system is operating properly. If Diagnostic Trouble Codes (DTCs) are present, record them on the repair order and repair as necessary before proceeding further with this bulletin.

For all other customers that describe the symptom/condition, perform the Repair Procedure.



NOTE: This software update is only compatible with the 2015 model year vehicles listed.

NOTE: Two files will be loaded onto the USB flash drive (Fig. 1) .

Fig. 1 Two USB FilesFig. 1 Two USB Files

  1. Has a USB flash drive been created?
    • YES >>> Proceed to Step 2.
    • NO >>> Proceed to Step 5.
  2. Go to DealerCONNECT> Service> Uconnect Information & Utilities> Uconnect Dealer software downloads to download the files.
  3. If a security message appears “Do you want to view only the web page content that was delivered securely? (Fig. 2) Press No to continue.

Fig. 2 Popup Security MessageFig. 2 Pop-up Security Message

NOTE: A blank USB flash drive Flash: RA3/RA4 Radio Software Enhancements - 2015 Jeep Dodge Ram Chrysler | small light must be used to download the software. Only one software update can be used on one USB flash drive.

NOTE: If the software cannot be downloaded, make sure you have proper security access. If not, have the Service Manager or Shop Foreman download the software update.

  1. To download the software files to a USB flash drive, follow the on screen instructions and perform the following:

NOTE: The engine should be running and radio powered on during the update.

NOTE: **During the update process you will see multiple hourglass and “Please Insert

Update USB” screens for extended periods of time (several minutes)(Fig. 3) or (Fig. 4) . DO NOT remove the USB flash drive at this time. Only remove the USB flash drive when the update has completed, when the screen displays the software levels again. The screen will say “Software updated successfully”.**

Fig. 3 Hourglass ScreenFig. 3 Hourglass Screen

Fig. 4 **Please Insert Update USB**Fig. 4 **Please Insert Update USB**

  1. Insert the correct USB flash drive with new software into USB port.
  2. The next screen display will have the old and new software levels. The radio will be updated to **17.11.07.**
  1. Is the radio at software level **17.11.07** or higher?
    • YES >>> The radio software is already up to date. Normal diagnostics need to be performed.
    • NO >>> The radio software needs to be updated. Proceed to Step 8.

NOTE: If the radio software level is at or above the level on the USB flash drive, DO NOT perform the update.

  1. Press the soft key “Yes” to start the update.

NOTE: DO NOT cycle the ignition or touch the radio during the update process.

NOTE: If the software update process is interrupted, aborted or failed, the process should be restarted. See Star Online Cases if the radio failed to update, or is stuck in ’update mode’ displaying “Insert Update USB” and if so, re-insert the USB.

  1. The update may take up to **40** minutes to load. No other actions will be needed to initiate the update.

NOTE: During the update process, the screen on the radio will display an hourglass and blue screen that said “Please Insert Update USB” for approximately two to five minutes at a time (Fig. 3) and (Fig. 4) .

NOTE: DO NOT remove the USB at any point of the update process until the final software levels match.

  1. **After the update is done the screen will display the software levels again and will prompt to remove USB (Fig. 5) .**

Fig. 5 **Software Updated Successfully**Fig. 5 **Software Updated Successfully**

  1. Press “No” and turn the vehicle off. Open and close the driver’s door and let the Bus go to sleep.

NOTE: Make sure to leave ignition off, DO NOT press the brake and DO NOT reopen any doors so the modules will go to sleep.

  1. Cycle the ignition on, then back off one more time. Open and close the driver’s door and let the Bus go to sleep. This will complete the radio update.
  2. Remove the USB flash drive.
  3. Is the vehicle a KL, LA, LD, LX, UF, WD or WK?
    • YES >>> Proceed to Step 15.
    • NO >>> This bulletin has been completed.
  4. Is the vehicle equipped with Blind Spot Monitor/Cross Path Detection (Sales Code XAN)?
    • YES >>> Proceed to Step 16.
    • NO >>> This bulletin has been completed.
  5. Go into the radio Settings menu and select Safety & Driving Assistance. Locate the Blind Spot Alert feature and verify the “Lights + Chimes” option is turned on.
  6. This bulletin has been completed.

NOTE:Updating the radio’s software may cause the radio to reset back to factory default setting. The customer should be advised that they may need reset the personal settings, theme, color, presets, favorites and the phones may need to be paired again.



Reimbursable within the provisions of the warranty.



Labor Operation No: Description Skill Category Amount
**18-60-02-MT Radio, Check Software Level and Perform Software Update (0 – Introduction) 6 – Electrical and Body Systems 0.8 Hrs.
18-60-02-MU Radio, Software – Create USB Flash Drive From Uconnect Website (One time only) (0 – Introduction 6 – Electrical and Body Systems 0.2 Hrs.**


NOTE: The “One Time Only” LOP is used one time per dealer when downloading the software onto a USB flash drive. The dealer can only use the download LOP, one time for each of the radios listed.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 40 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.



**The dealer must use failure code CC with this Service Bulletin.

  • If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used.
  • When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be provided for processing Service Bulletin flash/reprogramming conditions.**
CC Customer Concern





NUMBER: 08-031-15
GROUP: Electrical
DATE: March 27, 2015






Uconnect Updates - Chrysler Dodge Ram Jeep Fiat



Uconnect Updates


SaleBestseller No. 1
Amazon Basics 128 GB Ultra Fast USB 3.1 Flash Drive, Black
  • USB 3.1 flash drive with high-speed transmission; store videos, photos, music, and more
  • 128 GB storage capacity; can store 32,000 12MP photos or 488 minutes 1080P video recording, for example
  • Convenient USB connection
  • Read speed up to 130Mbps and write speed up to 30Mbps; 15x faster than USB 2.0 drives; USB 3.1 Gen 1 / USB 3.0 port required on host devices to achieve optimal read/write speed; backwards compatible with USB 2.0 host devices at lower speed
  • High-quality NAND FLASH flash memory chips can effectively protect personal data security
SaleBestseller No. 2
SanDisk 64GB 2-Pack Ultra USB 3.0 Flash Drive (2x64GB) - SDCZ48-064G-GAM462, Black
  • Transfer speeds up to 10x faster than standard USB 2.0 drives (4MB/s); up to 130MB/s read speed; USB 3.0 port required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes
  • Backward compatible with USB 2.0
  • Secure file encryption and password protection(2)
Bestseller No. 3
SAMSUNG BAR Plus 256GB - 400MB/s USB 3.1 Flash Drive Titan Gray (MUF-256BE4/AM)
  • Redefine everyday file transfers with speeds up to 400MB/s
  • Reliable and secure storage for your photos, videos, music, and files
  • Rugged metal casing for durability with key ring to prevent loss.Operating Temperature:0~60℃
  • Safeguard your data (Water proof, shock proof, magnet proof, temperature proof, x ray proof)
  • USB 3.1 flash drive with backwards compatibility (USB 3.0, USB 2.0)
Bestseller No. 4
SamData 32GB USB Flash Drives 2 Pack 32GB Thumb Drives Memory Stick Jump Drive with LED Light for Storage and Backup (2 Colors: Black Blue)
  • [Great Value Package Offer]: 2 Pack USB 2.0 Flash Drive 32GB Available in 2 different colors - Black and Blue. The different colors can help you to store different content.
  • [Plug and Play]: No need to install any software, Just plug in and use it. The metal clip rotates 360° round the ABS plastic body which. The capless design can avoid lossing of cap, and providing efficient protection to the USB port.
  • [Compatibilty and Interface]: Supports Windows 7 / 8 / 10 / Vista / XP / 2000 / ME / NT Linux and Mac OS. Compatible with USB 2.0 and below. High speed USB 2.0, LED Indicator - Transfer status at a glance.
  • [Suitable for All Uses and Data]: Suitable for storing digital data for school, business or daily usage. Apply to data storage of music, photos, movies, software, and other files.
  • [Warranty Policy]: 12-month warranty, our products are of good quality and we promise that any problem about the product within one year since you buy, it will be guaranteed for free.
Bestseller No. 5
SAMSUNG FIT Plus 3.1 USB Flash Drive, 128GB, 400MB/s, Plug In and Stay, Storage Expansion for Laptop, Tablet, Smart TV, Car Audio System, Gaming Console, MUF-128AB/AM,Gunmetal Gray
  • PLUG IN AND STAY: Expand your storage with the FIT Plus, a compact flash drive, seamless and unobtrusive; Instant storage for your laptops, tablets, TV’s, car audio systems, gaming consoles, and more
  • STORE MORE, LEAVE IT IN: Extra storage in a seamlessly fitting design; Leave it in your devices with reduced risks of accidental bumps or removal; Enough capacity for your favorite tunes, irreplaceable photos/videos, work documents, and personal files
  • SAVE TIME, ADD SPACE: Quick and convenient read speeds up to 400 MB/s* with the latest USB 3.1 standard to ensure transferring data never slows you down; Send a 3GB 4K UHD video file from your FIT Plus to your PC in just 10 seconds**
  • TOUGH & TRUSTED: Files stay secure, anywhere you go; Samsung's leadership in flash memory makes the FIT Plus a trustworthy drive to store your valuable data; It works through it all with a waterproof, shock-proof³, temperature-proof⁴, magnet-proof, and X-ray-proof⁵ body
  • WORLD'S #1 FLASH MEMORY BRAND: Experience the performance and reliability from the world's #1 brand for flash memory since 2003;****** All firmware & components, including Samsung's world-renowned DRAM & NAND, are produced in-house
SaleBestseller No. 6
PNY 128GB Turbo Attaché 3 USB 3.0 Flash Drive, 2-Pack, Silver
  • The durable, light-weight design of the Turbo Attaché 3 USB 3.0 Flash Drive is the essential mobile storage solution
  • Perfect for transferring large files such as movies, videos, photos, music & documents
  • Transfer speeds up to 10 times faster than standard USB 2.0 flash drives
  • Convenient sliding collar, and cap-less design protects your content when not in use
  • Compatible with most PC and Mac laptop and desktop computers with USB 3.0 ports
Bestseller No. 7
USB Flash Drive 1TB, Portable Thumb Drives 1TB: SXINDE USB Memory Stick, Ultra Large Storage USB Drive, High-Speed 1TB Jump Drive, 1000GB Swivel Zip Drive for PC/Laptop
  • POWERFUL STORAGE FUNCTIONS: USB Flash Drive 1TB can transfer up to 204800 photos[10 megapixels]; 102400 MP3 audio files; 2560 minutes HD videos[1080P resolution] or 5120 minutes HD videos [720P resolution]. 1TB Flash Memory Stick is commonly used for storage, data backup and computer file transfer, it will meet your needs of daily use on work, school, home, and traveling for photos, music, videos, files storage and transfer.
  • EXCELLENT COMPATIBILITY: High Speed Memory Stick 1TB is plug and play without any software installation; Simply insert the USB Drive 1000GB into the device to transfer and store data between the devices. The Fold USB Memory Stick Supports Windows 7/8/10 / Vista / XP / Unix / 2000 / ME / NT Linux and Mac OS, and is compatible with USB 1.1 and USB 2.0 ports.
  • HIGH QUALITY: USB Data Storage Drive 1000GB features durable and rugged ABS and Metal housing body with rotated design. The 360° rotated design is made from stainless steel, and the interior part is made of ABS plastic.
  • PORTABLE and CONVENIENT: The size of the 1TB Flash Drive is 58mm×19.5mm×10.8mm, and it makes it easy to slip into your pocket. The end of the Thumb Drive 1TB has a loop that can easily be attached to your key chain or lanyard, using to help keep from losing, and for easy carrying.
  • TRUSTED SXINDE QUALITY: Designed for modern efficiency and reliability, our USB Storage Flash Drive is backed by responsive customer service, if you have any issues, we can provide you with 90 days free replacement within 3 months.
SaleBestseller No. 8
PNY 32GB Attaché 4 USB 2.0 Flash Drive 2-Pack, black
  • Pack of (2) 32GB USB 2. 0 Flash drives
  • The durable, light-weight design of the PNY attaché USB 2. 0 Flash Drive is the ultimate mobile storage solution
  • The sliding collar, cap less design protects your important content when not in use
  • Compatible with most PC and Mac laptop and desktop computers
  • Free technical support
SaleBestseller No. 9
10-Pack Enfain 16GB USB 2.0 Flash Memory Stick Swivel Thumb Drives for Universal Data Storage at Home & The Office (Black)
  • Universal Usability: This 10-pack of 16 GB thumb drives is perfect for data storage and transferring large files efficiently in any environment - from the office to school, at events, and between friends and clients.
  • Great Value Package: This package includes 10 16 GB thumb drives totaling 160 GB of capacity, plus 12 appropriate size labels for a great cost performance.
  • Plug & Use: These jump drives are compatible with Windows 10/ 8/ 7/ Vista/ XP/ 2000/ 98/ ME/ NT Linux/ Mac OS and USB 2.0 (backwards compatible with USB 1.1).
  • Twist Turn & Durable Built: With a 360° rotating aluminum cover protecting the USB port and an eyelet hole on the end, these pen drives are durable and easily attachable.
  • Special Window Design Box: A clear window design box lets you see inside the package, adding a creative and attractive touch.
SaleBestseller No. 10
SanDisk 512GB Ultra Fit USB 3.2 Flash Drive - SDCZ430-512G-G46, Black
  • A compact, plug-and-stay, high-speed USB 3.2 flash drive that’s ideal for adding more storage to laptops, game consoles, in-car audio and more
  • Simple, fast way to add up to 512GB of storage to your device [1GB=1,000,000,000 bytes - Actual user storage less]
  • Read speeds up to 130MB/s(1) [(1) Write to drive up to 15X faster than standard USB 2.0 drives (4MB/s); USB 3.2 Gen 1 or USB 3.0 port required. Based on internal testing; performance may be lower depending on host device; 1MB=1,000,000 bytes]
  • Write up to 15X faster than standard USB 2.0 drives(1)
  • Move a full-length movie to the drive in less than 30 seconds(2) [(2) Based on 1.2GB MPEG-4 video transfer with USB 3.2 Gen 1 or USB 3.0 host device; Results may vary based on host device, file attributes and other factors]

Last update on 2024-02-15 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.


Leave a Comment

Share to...