Safety Recall V07 / NHTSA 19V-067 Adjustable Brake Pedal – 2019 Ram 1500

2019 RAM 1500

February 5, 2019 NHTSA CAMPAIGN NUMBER: 19V067000 Brake Pedal May Separate From Pedal Assembly If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.   NHTSA Campaign Number: 19V067 Manufacturer Chrysler (FCA US LLC) Components SERVICE BRAKES, HYDRAULIC Potential Number of Units Affected 193,813   Summary ChryslerRead more

DIPAP Requirements – Addition of Exterior Mirrors – FCA

2019 RAM 1500

WARRANTY BULLETIN NO: D-16-28 (Rev. A) DATE: March 1, 2017 **********************Revisions are noted in Red********************** PURPOSE: To announce the addition of Exterior Mirrors to the Vehicle Digital Imaging Pre-Authorization program in an effort to collect, monitor and correct quality issues in a timely and efficient manner.   TIMING: Vehicles received for repair from December 1, 2016 … Read more

Essential Flash Management – FCA

2019 RAM 1500

WARRANTY BULLETIN NO: D-17-08 DATE: March 17, 2017   PURPOSE: To announce the Essential Flash Management feature. This new feature will provide a clear indication of what Flashes are required to be performed immediately. Key advantages include: Increases Service Campaign Flash completion for Recall, Customer Satisfaction Notice (CSN) and Rapid Response Transmittal (RRT) by highlighting … Read more

Vehicle Restriction Program – Cummins Enhanced Customer Satisfaction (ECS)

Cummins

WARRANTY BULLETIN NO: D-17-XX DATE: March 20, 2017   PURPOSE: To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles.   TIMING: Effective March … Read more

Shop Certification Program Guidelines – Mopar

Mopar

WARRANTY BULLETIN NO: D-17-12 DATE: March 31, 2017   PURPOSE: Mopar is updating the Shop Certification Program eligibility requirements to remain in alignment with the Customer First Award For Excellence (CFAFE) FFV requirements. Dealers that qualify for the Shop Certification Program will continue to receive a TASC allowance of 25%. The Shop Certification Program is … Read more